opening photoshop CC in 8 64 windows

I can open photoshop on windows 8 64, but it stops before I can do anything. I uninstalled it, reinstalled, but still, it will not open. Help, please.

Thank you for your help.  I'm going there for 2 weeks tomorrow so I just don't have time to try & work what is wrong but I know that I'm not the only person who has problems with CC.

I decided to stay with Photoshop 6 & give up simply with CC. So thank you once again.

Tags: Adobe

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    Systeminformations:

    Adobe Photoshop Version: 2015.5.1 20160722.r.156 2016/07 / 22:23:00:00 CL 1083377 x 64

    Operating system: Windows 64-bit 10

    Version: 10 or higher

    System architecture: Intel CPU Family: 6, Stepping: 8 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, model FP: 7

    Physical processor count: 4

    Processor speed: 2167 MHz

    Built-in memory: 3979 MB

    Free memory: 1382 MB

    Memory available to Photoshop: 3161 MB

    Memory used by Photoshop: 70%

    Layers of alias: ^ 0

    Range of modifier: enabled.

    Space design: enabled.

    Multi-frequency 3D printing: disabled.

    HighBeam: enabled.

    Tile image size: 1024K

    Image cache level: 4

    Overview of fonts: medium

    TextComposer: Latin

    Display: 1

    Limits of the display: top = 0, left = 0, low = 768, right = 1366

    OpenGL drawing: enabled.

    OpenGL allows old GPU: not detected.

    OpenGL drawing mode: Advanced

    OpenGL allows Normal Mode: true.

    OpenGL allows Advanced Mode: true.

    AIFCoreInitialized = 1

    AIFOGLInitialized = 1

    OGLContextCreated = 1

    NumGLGPUs = 1

    NumCLGPUs = 1

    glgpu [0]. GLVersion = "4.0".

    glgpu [0]. IsIntegratedGLGPU = 1

    glgpu [0]. GLMemoryMB = 2053

    glgpu [0]. GLName = "Intel(r) HD Graphics"

    glgpu [0]. GLVendor = "Intel."

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    glgpu [0]. GLDriverVersion = "10.18.10.4276".

    glgpu [0]. GLRectTextureSize = 16384

    glgpu [0]. GLRenderer = "Intel(r) HD Graphics"

    glgpu [0]. GLRendererID = 3889

    glgpu [0]. HasGLNPOTSupport = 1

    glgpu [0]. GLDriver = "igdumdim64.dll, igd10iumd64.dll, igd10iumd64.dll, igdumdim32, igd10iumd32, i gd10iumd32.

    glgpu [0]. GLDriverDate = "20150817000000.000000 - 000.

    glgpu [0]. CanCompileProgramGLSL = 1

    glgpu [0]. GLFrameBufferOK = 1

    glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 10.18.10.4276.

    glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]

    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]

    glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [96]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [16]

    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [16]

    glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]

    glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]

    glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

    glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0

    clgpu [0]. CLPlatformVersion = "1.2".

    clgpu [0]. CLDeviceVersion = "1.2".

    clgpu [0]. IsIntegratedCLGPU = 1

    clgpu [0]. CLMemoryMB = 1374

    clgpu [0]. CLName = "Intel(r) HD Graphics"

    clgpu [0]. CLVendor = "Intel(r) Corporation"

    clgpu [0]. CLVendorID = 32902

    clgpu [0]. CLDriverVersion = "10.18.10.4276".

    clgpu [0]. CUDASupported = 0

    clgpu [0]. CLBandwidth = 5.88518e + 09

    clgpu [0]. CLCompute = 20.0346

    Type of license: subscription

    Serial number: 90970308319443247148

    GUIDBucket:

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    test: ReduceUXFriction

    The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\

    Temporary file path: C:\Users\REN~1\AppData\Local\Temp\

    Zero Photoshop has async I/O active

    Scratch the volumes:

    Startup, 425, 2 G, 334, 6 free G

    Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\Plug-Ins\

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    dvaaudiodevice.dll photoshopdva 10.0.0

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    dvaplayer.dll photoshopdva 10.0.0

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    dvaui.dll photoshopdva 10.0.0

    dvaunittesting.dll photoshopdva 10.0.0

    Dynamiclink.dll photoshopdva 10.0.0

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    icucnv40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339

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    igestep30.dll IGES 9.3.0.113 drive

    imslib.dll IMSLib DLL 10.0.0.1

    JP2KLib.dll JP2KLib 2016/02/19-14: 20: 46 79,261706 79.261706

    libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

    libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0

    libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

    LogSession.dll LogSession 7.3.1.128.44549

    mediacoreif.dll photoshopdva 10.0.0

    MPS.dll MPS 2016/02/24-01: 09: 44 79,571748 79.571748

    pdfsettings.dll Adobe PDFSettings 1.04

    Adobe Photoshop 2015.5 CC 17.0.1 Photoshop.dll

    Adobe Photoshop 2015.5 CC 17.0.1 plugin.dll

    PlugPlugExternalObject.dll CEP PlugPlugExternalObject Dll (64-bit) 7.0.0 Standard Adobe

    PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 7.0.0.50

    PSArt.dll Adobe Photoshop 2015.5 CC 17.0.1

    PSViews.dll Adobe Photoshop 2015.5 CC 17.0.1

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    Geom TFKGEOM.dll kernel 9.3.0.113

    Adobe TFUGEOM.dll, UGeom © 9.3.0.113

    updaternotifications.dll library Adobe Updater Notifications 10.0.0.1 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 10.0.0.1

    VulcanControl.dll Vulcan Control Library 5.3.0.14 Application

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    WRServices.dll WRServices Thursday 7 January 2016 04:50:10 build 0.21960 0,21960

    U3D writer 9.3.0.113 wu3d.dll

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    3D Studio 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Accented edges 17.0.1 - from the file "Filter Gallery.8bf"

    Adaptive Wide Angle 17.0.1 - from the file ' Adaptive Wide Angle.8bf.

    Angular Strokes 17.0.1 - from the file 'filter Gallery.8bf'

    Average 17.0.1 (2015.5.1 x 001 003 x)-from the file 'Average.8bf '.

    Low Relief 17.0.1 - from the file 'filter Gallery.8bf'

    BMP 17.0.1 - from the file "MultiPlugin.8bf series"

    Camera Raw 9.6.1 - from the file 'Camera Raw.8bi'

    Camera Raw Filter 9.6.1 - from the file 'Camera Raw.8bi'

    Chalk & & charcoal 17.0.1 - from the file "filter Gallery.8bf.

    Charcoal 17.0.1 - from the file "Filter Gallery.8bf"

    Chrome 17.0.1 - from the file "Filter Gallery.8bf"

    17.0.1 Cineon (2015.5.1 x 001 003 x)-from the file 'Cineon.8bi '.

    17.0.1 clouds (2015.5.1 x 001 003 x)-from the file 'Clouds.8bf '.

    COLLADA 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Color halftone 17.0.1 - from the file "MultiPlugin.8bf series"

    17.0.1 - from the file pencil 'filter Gallery.8bf'

    CompuServe GIF 17.0.1 - from the file "MultiPlugin.8bf series"

    Conte pencil 17.0.1 - from the file "Filter Gallery.8bf"

    Craquelure 17.0.1 - from the file 'filter Gallery.8bf'

    Crop and straighten Photos 17.0.1 (2015.5.1 x 001 003 x)-from the file 'CropPhotosAuto.8li '.

    Crop and straighten Photos filter 17.0.1 - from the file "series MultiPlugin.8bf.

    Hatching 17.0.1 - from the file "Filter Gallery.8bf"

    Crystallize 17.0.1 - from the file "MultiPlugin.8bf series"

    Cutting 17.0.1 - from the file "Filter Gallery.8bf"

    Dark strokes 17.0.1 - from the file "Filter Gallery.8bf"

    Deinterlacing 17.0.1 - from the file "MultiPlugin.8bf series"

    DICOM 17.0.1 - from the file "Dicom.8bi.

    Difference clouds 17.0.1 (2015.5.1 x 001 003 x)-from the file 'Clouds.8bf '.

    Diffuse Glow 17.0.1 - from the file 'filter Gallery.8bf'

    Move 17.0.1 - from the file "MultiPlugin.8bf series"

    Dry brush 17.0.1 - from the file 'filter Gallery.8bf'

    Eazel Acquire 17.0.1 (2015.5.1 x 001 003 x)-from the file 'EazelAcquire.8ba '.

    17.0.1 entropy (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Export Tables to color search NO VERSION - from the file 'Export3DLUT.8be '.

    Extrude 17.0.1 - from the file "MultiPlugin.8bf series"

    Routine 17.0.1 FastCore (2015.5.1 x 001 003 x)-from the file "FastCore.8bx.

    Fiber 17.0.1 - from the file "MultiPlugin.8bf series"

    Film Grain 17.0.1 - from the file 'filter Gallery.8bf'

    Filter Gallery 17.0.1 - from the file 'filter Gallery.8bf'

    Flash 3D 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Fresco 17.0.1 - from the file 'filter Gallery.8bf'

    Glass 17.0.1 - from the file 'filter Gallery.8bf'

    Scarlet contours 17.0.1 - from the file "Filter Gallery.8bf"

    Google Earth 4 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Grain 17.0.1 - from the file 'filter Gallery.8bf'

    Graphic pen 17.0.1 - from the file "Filter Gallery.8bf"

    Halftone Pattern 17.0.1 - from the file 'filter Gallery.8bf'

    HDRMergeUI 17.0.1 - from the file 'HDRMergeUI.8bf '.

    HSB/HSL 17.0.1 - from the file "MultiPlugin.8bf series"

    IFF Format 17.0.1 - from the file "MultiPlugin.8bf series"

    IGES 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Ink outlines 17.0.1 - from the file 'filter Gallery.8bf'

    JPEG 2000 17.0.1 - from the file 'JPEG2000.8bi '.

    Flattening coefficient 17.0.1 (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Lens Blur 17.0.1 - from the "Lens Blur.8bf" file

    17.0.1 Correction lens - from the "Lens Correction.8bf" file

    Lens Flare 17.0.1 - from the file "MultiPlugin.8bf series"

    Liquefy 17.0.1 - from the file 'Liquify.8bf '.

    Matlab 17.0.1 operation (2015.5.1 x 001 003 x)-from the file 'ChannelPort.8bf '.

    maximum 17.0.1 (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Mean 17.0.1 (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Measure Core 17.0.1 (2015.5.1 x 001 003 x)-from the file 'MeasurementCore.8me '.

    Median 17.0.1 (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Mezzotint 17.0.1 - from the file "MultiPlugin.8bf series"

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    Pixar 17.0.1 (2015.5.1 x 001 003 x)-from the file 'Pixar.8bi '.

    Plaster 17.0.1 - from the file "Filter Gallery.8bf"

    Film plastic 17.0.1 - from the file "Filter Gallery.8bf"

    PLY 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    17.0.1 - from the file PNG "MultiPlugin.8bf series"

    Pointillism 17.0.1 - from the file "MultiPlugin.8bf series"

    Polar coordinates 17.0.1 - from the file "MultiPlugin.8bf series"

    Portable Bit Map 17.0.1 (2015.5.1 x 001 003 x)-from the file 'PBM.8bi '.

    Poster edges 17.0.1 - from the file 'filter Gallery.8bf'

    People's Republic of CHINA 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Radial blur 17.0.1 - from the file "MultiPlugin.8bf series"

    17.0.1 radiance (2015.5.1 x 001 003 x)-from the file 'Radiance.8bi '.

    17.0.1 range (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Grid search of colors made NO VERSION - from the file 'Export3DLUT.8be '.

    Crosslinking 17.0.1 - from the file 'filter Gallery.8bf'

    Ripple 17.0.1 - from the file "MultiPlugin.8bf series"

    Rough Pastels 17.0.1 - from the file 'filter Gallery.8bf'

    Save for Web 17.0.1 - from the file "save for Web.8be".

    ScriptingSupport 17.0.1 - from the file "ScriptingSupport.8li.

    Shake Reduction 17.0.1 - from the "Shake Reduction.8bf" file

    Shear 17.0.1 - from the file "MultiPlugin.8bf series"

    17.0.1 asymmetry (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Smart Blur 17.0.1 - from the file "MultiPlugin.8bf series"

    Smudge Stick 17.0.1 - from the file 'filter Gallery.8bf'

    Solarize 17.0.1 (2015.5.1 x 001 003 x)-from the file 'Solarize.8bf '.

    Spaces 17.0.1 - from the file 'Spaces.8li '.

    Splash 17.0.1 - from the file "Filter Gallery.8bf"

    Spherize 17.0.1 - from the file "MultiPlugin.8bf series"

    Sponge 17.0.1 - from the file "Filter Gallery.8bf"

    Sprayed strokes 17.0.1 - from the file 'filter Gallery.8bf'

    Stained glass 17.0.1 - from the file "Filter Gallery.8bf"

    Stamp 17.0.1 - from the file "Filter Gallery.8bf"

    SD 17.0.1 (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    STL 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Sumi-e 17.0.1 - from the file 'filter Gallery.8bf'

    17.0.1 summation (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Targa 17.0.1 - from the file "MultiPlugin.8bf series"

    Texture veneer 17.0.1 - from the file "Filter Gallery.8bf"

    Tiles 17.0.1 - from the file "MultiPlugin.8bf series"

    Torn edges 17.0.1 - from the file "Filter Gallery.8bf"

    Twirl 17.0.1 - from the file "MultiPlugin.8bf series"

    U3D 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Draft 17.0.1 - from the file "Filter Gallery.8bf"

    Vanishing point 17.0.1 - from the file 'VanishingPoint.8bf '.

    Variance 17.0.1 (2015.5.1 x 001 003 x)-from the file 'statistics.8ba '.

    Virtual Reality Modeling Language. VRML 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    Water paper 17.0.1 - from the file 'filter Gallery.8bf'

    Watercolor 17.0.1 - from the file 'filter Gallery.8bf'

    Wave 17.0.1 - from the file "MultiPlugin.8bf series"

    Wavefront | OBJ 17.0.1 (2015.5.1 x 001 003 x)-from the file 'U3D.8bi '.

    WIA support 17.0.1 (2015.5.1 x 001 003 x)-from the file 'WIASupport.8li '.

    Wind 17.0.1 - from the file "MultiPlugin.8bf series"

    Wireless Bitmap 17.0.1 (2015.5.1 x 001 003 x)-from the file 'WBMP.8bi '.

    Zig - zag 17.0.1 - from the file "MultiPlugin.8bf series"

    Plug-ins option and third parties:

    WebP Lossless NO VERSION - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Plug-ins\WebPFormat64.8bi CC"

    WebP NO VERSION - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Plug-ins\WebPFormat64.8bi CC"

    Duplicates and plug-ins disabled: NONE

    Plug-ins that could not load: NONE

    Extensions:

    Recent files 1.2.1 - from the file "C:\Program Files (x 86) \Common.

    com.adobe.InApp.Purchase 2.4.83 - in the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html CC"

    Library 2.4.83 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html CC"

    Leave 1.2.1 - the file ' C:\Program Files (x 86) \Common.

    Color Adobe 6.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html CC" themes

    Export as 3.0.6 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html CC"

    Overview of unit 1.2.0 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\com.adobe.preview20155\PSPanel\panel.html"

    com.adobe.preview.Loader 1.2.0 - from the file "C:\Program Files\Fichiers Files\Adobe\CEP\extensions\com.adobe.preview20155\PSLoader\loader.html"

    Export as 3.0.6 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2015.5\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html CC"

    Install TWAIN devices: NONE

    Sorry for the late reply. I fixed it as follows. It was not enough to run the drop as an administrator, but to give administrator rights for all users (right-click the drop-> properties-> compatibility-> settings for all users-> check "Run as Administrator"). On another device, I also had to do the same thing with Photoshop itself to run the drop.

    For current work, I disabled the need to accept any request of the administrator (search-> Type "UAC").

    Guess that's the best temporary solution.

  • CAN´t open photoshop

    I have download the version of Photoshop free months and decide to buy the pack of the year.

    I have already buy and download creative cloud, like a week ago.

    I installed photoshop and ligthroom and used photoshop a few times. Today I tried to open Photoshop but instead to open the program, a window from Adobe saying that him could not find my surcharges.

    I enter the page adobe put my email and password and it said all my info.

    My email is [sorry - personal e-mail are not allowed on the forum] Please I really need to use photoshop to work.

    Sorry for my bad English, I m of the Chile

    Your subscription to cloud shows correctly on your account page?

    https://www.adobe.com/account.html for subscriptions on your page from Adobe

    If you have more than one email, you will be sure that you use the right Adobe ID?

    .

    If Yes

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

    .

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

  • Cannot open photoshop like im finding the info - verification of license. What should I do?

    Cannot open photoshop I get info - verification of license. What should I do next?

    When you ask a question you will need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows and EXACTLY what version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause problems "weird."

    Using a full account of computer administrator with read/write permission?

    Exactly what version of Photoshop which problems do you have?

  • I can't open Photoshop CS6. Message error "disk zero is not available.

    After that I started to use a new WD My Passport Ultra, I can't open Photoshop CS6. I chose readers old and new passport like Scratch for Photoshop CS6 records. Maybe this caused the problem? The old passport drive has 5 GB only on the left. Now, when I try to run Photoshop, I get an error message that says: "the drive to work is not available."

    I use iMac OS X Yosemite: 10.10.5.

    I read that screw up a preference in Adobe Photoshop CS6 in host file > library > Preferences will not solve the problem, but I do not see a preference for Adobe Photoshop CS6 file.


    How can I start again Photoshop CS6?

    Hi alexm,.

    Follow the step to reset the Photoshop preferences below.

    To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

    Let us know if that helps.

    Kind regards

    Mohit

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