Operation of e-mail with Windows Mail

Having trouble getting the e-mail because of the record copy; password is not recognized by the provider.

When you get that repeat request user name and password, click Cancel,
that should produce an error message. Right-click on your error message,
copy, then paste it in an answer here. We cannot do a lot of troubleshooting without
the full error message.
 
Test your password to connect to the webmail of your Internet access provider.
If it works, this proves that you have the right user name and password.
A probable reason for the name of user and password fails in Windows Mail is
corruption of the account. One thing that you should try as a possible quick fix is
to remove the corrupted email account, restart Windows Mail, then
recreate this account.
 
If this does not she, more drastic measures should be taken.
What antivirus do you use?
At a minimum, email, scanning in the antivirus must be off.
Although maybe it's not enough to eliminate all the bad effects.
In the worst case scenario, your antivirus may need to be uninstalled.
 
To learn more about why email scanning in your antivirus is wrong, see:
http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
 
Gary van, Microsoft MVP (Mail)
------------------------------------------------------

"Carl Seager" wrote in the new message: * e-mail address is removed from the privacy... *
Having trouble getting the e-mail because of the record copy; password is not recognized by the provider.

Gary van, MVP (Mail)

Tags: Windows

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