optical drive corrupted after cancellation of the victory-10

Inspiron 15-3521.  Win 7 Home Premium 64-bit.  Allowed 'upgrade' to win 10.  After a week, selected to roll back for Win 7.  Now, my optical drive is not functional OS, so I can boot from it.  Show device drivers

Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

So, what's my next step?

EDSTEVENS,

Here are a few links to help you resolve the error code 39 on your optical drive.

Optical drive is not recognized in Microsoft Windows or other applications

Troubleshooting CD/DVD or Blu - Ray in Microsoft Windows Player problems

I also found the information below which solved some other error code 39. First, follow the information in the links above.

o do this, you must be logged on to Windows as an administrator. Please follow the steps below carefully, as serious problems might occur if you modify the registry incorrectly. It is recommended that you back up the registry , so you can restore the previous situation if necessary.

1. press Win + r (key Windows and the R button). A run dialog box will appear. Type Regedit , and then clickOK.

2. expand my computer in the registry editor, and then expand HKEY_LOCAL_MACHINE.

3. expand SYSTEM, and then expand CurrentControlSet.

4. develop Controland class.

5. under class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.

6. in the details pane of the editor of the register, on the right side, delete UpperFilters.

This should fix the problem if the filters were indeed the reason, which is often the case. If you don't see UpperFilters, remove LowerFilters. If you do not see the LowerFilters, drive can be overwritten.

Tags: Dell Laptop

Similar Questions

  • What is the next step after the replacement of a hard drive corrupted/dead, I replaced the original HD.

    After realizing that my original on the G56 - 118 CA hard drive died, I bought a new 'Seagate' Momentus 320 G SATA 16 MB 7200 RPM drive.  However, after swapping, install the new disk and using the recovery disk, I create the purchase of the computer... still does not work.  What is my next step... Please help, I'm out of ideas, I copied the drivers on the HP site, but it does not help.  Anyone think of buying a HP recovery disk will do something?

    Hello

    If you are in the United States, click on the link below.

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    If you are in another part of the world, link below.

    http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

    Let us know how it goes!

    * Although I am an employee of HP, I speak for myself and not for HP.

    Click the White Star Kudos to say thank you *.

    Please check accept as Solution if it solves your problem *.

    Concerning

    Maton

  • Showing optical drive is no longer on the C drive

    Hello world

    So, my optical drive (CD/DVD) is no longer available, either via the C drive or any other means.

    The reader is still mechanically working, accepting and ejection of discs, but I have no meams to access.

    I think this is a software/driver issue and we tried to download the drivers from HP, but not luck.

    My TouchSmart is an IQ512me (64-bit).

    For any help or suggestion would be appreciated.

    Thank you

    Hello

    Try please run now from the following link:

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Also, check the following:

    http://support.HP.com/us-en/document/c01895589

    Kind regards.

  • Internal optical drive does not not on the retina no MacBook Pro mid 2012

    So, I know there are a lot of discussions on this subject, but I can't find one for my problem. It is here,

    I have a MacBook Pro 13 inch mid-2012 not the retina. It has the Max 8 GB of RAM and i7 processor. The hard drive is 750 GB. The computer has also an internal optical drive. I can insert and eject the CD and DVD, but when I put in the player made a strong and unusual whirring or buzzing noise, not the normal silence and it becomes stronger and more quickly than the slower and quieter that the DVD or the CD will eject except it doesn't. This can continue indefinitely unless I have press and hold the eject button on the keyboard. The DVD is not scratched when I go out, and the player has worked only once on the last two times I tried to use it. Do I need to take it to the Apple Store to get something fixed or replaced or what? I don't want to do the fix at home so the fix can be done only in this way that I kid you not the computer. What is the best thing to do, and all the world knows about this problem?

    Take repair

    Genius of booking http://www.apple.com/retail/geniusbar/

    Online https://getsupport.apple.com/GetproductgroupList.action

    check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Optical drive not found. Check the connection of the disk.

    CD/DVD drive has suddenly stopped working.  I noticed when I tried to eject a CD of music. Convenience store initiated and clicked on CD/DVD playback. Read the message of the convenience store: "Windows did not detect an optical disc drive. It can be disconnected or disconnected. Check the connection of the drive, or connect the player. "All connections seem to be good. I tried to restart. Troubleshooting repeated with the same result. Device Manager displays a missing optical drive. Please notify.
    eMachines
    Model: EL1352G
    Processor: AMD Athlon II X 2 220 processor 2.80 GHz

    This looks like a probable hardware failure.  See if the drive is seen in the BIOS.  If this is not the case, replace.

  • Save the active parent registration after cancellation on the kid's page.

    Hello

    I use Jdev Version 11.1.2.3.0

    I have a relationship of children with parents and I am using a ViewLink.

    On the first page, I have a table when I select a line and go to the next page, all the child records of the selected line are displayed. I can change them, but when I press the restore button instead of staying on the same child records I get sailed on the children of the first parent in the table that is on the first page.

    I can't put the iterator of the parents on the same line, because it does not already exist.

    Kind regards.

    Is there something missing in your description. Execution of the restore operation resets all iterators (that's why you ed until you see the child of the first parent, but is do not delete a line that was in the DB before.)

    To keep the currently selected line and set it again after a rollback referred to 'How - to keep selected row after cancellation' on page 8 of the http://www.oracle.com/technetwork/developer-tools/adf/learnmore/oct2010-otn-harvest-183714.pdf

    Timo

  • hard drive corrupted after the failure of the connection?

    I have the problem that the usb device is not recognized, sometimes my devices are recognized s, sometimes not, but don't I have, I have connected my external hardrive, it was not recognized, I turned it off and on again, I thought that if I restart my pc it could solve the problem, I've done, but because windows does not start if I have the hard drive connected at first I turned it off again. When I plugged it again after the reboot, it went well.

    but then I got an alert Bublé saying something like windows has delayed the process of drafting or smth on the hard drive and data are lost.

    I opened the folder on the hard drive and tried to play sth, it was corrupted txt files went EVERYTHING was corrupt or gone!

    Why THE FREAKING windows access _ and write or erase or change my bloody files if I don't even have to open the folder bloocy? It was not yet known for the love of christ. Why in gods name has destroyed windows all my 346 GB of files? This id do not have a copy.

    that the _ happens there? Windows, wrote that I'm not saying that he would do something.

    any help would be apreciatedm that I just want to know why windows destroyed all my stuff to avoid it in the future.

    p.s iam sorry for the language but it is so frustrating, I really start to hate windows, I think iam going to switch to linux.


    Edit: the data is not corrupted, thank God, I rebooted and it worked but after a certain time windows new belives it is corrupt, no idea why that is?

    and another thing, the problem with this usb devices are not recognized, what causes this error?

    I have windows xp sp3

    I think you may have a hardware problem. You can try to update the drivers of the computer (including the chipset or motherboard) and see if the problem clears. If this isn't the case, you may need to update the bios of the computer. If all fails, you will need to replace the motherboard on this PC. Since he is a big part, I suggest you buy a new computer, or get it fixed if it is still under warranty.

    Best,

  • Partition on HARD drive disappeared after formatting using the product recovery disc

    My laptop came with a partitioned hard drive C and D drives.

    After formatting my hard drive using the recovery disk of the supplied product with my computer, I don't have any option to partition the HARD drive, only for the 1. 46 GB for some recommended backup, and the remainder became the C drive.
    D drive disappeared. Now, when I put the USB ant in my laptop, it reads as D drive.
    Can you please help, I need to have my hard drive partitioned into C and D drives, and flash memory can be any subsequent letter.

    Hello Richard

    Is it so complicated to tell us which model of laptop you have exactly?
    Anyway, when you use recovery Toshiba you cannot lose score. After using the recovery media, you'll have to factory settings and the structure of the HARD disk will be the same as on the first day.
    Something like that is definitely not possible.

    > I don't have no option to partition the HARD disk
    This option doesn't exist. On some older models of laptops, just an option to set up the first score ability there.
    After the first start, you can go to disk management and activate the second partition. All that s!

    Please tell me what model of laptop have you then I can tell you more about the partitions.

  • Another logical drive inaccessible after you delete the C drive.

    I deleted my C drive to reinstallWindows. D, E drive work properly, but drive F is not accessible. Its does not appear in my computer and Disk Manager shows is allocated. Even if the data are easily retrievable through recovery software, but I want to now why it happened. And how to fix it?

    Hi Aman,

    Given that you have saved the data, you can format the drive and see if it helps.

    Format the disk in disk management.

    a. click Start. Click run, type diskmgmt.msc , and then press Enter.

    b. find the drive. Right-click on it and select format.

  • How to fix - error 80073712 - windows component store is corrupt - after correctly installing the system update tool for windows vista.

    I get the error code 80073712 - windows component store is damaged - when you try to install windows vista SP1 and also the Cumulative security update to explore 7 (KB978207). Fails every time.

    I followed the advice and installed the system update tool for Windows Vista (does this twice), but still cannot download and install updates - get error 80073712.

    How can I fix the corrupted windows components store?

    Thank you

    Dan

    CMDC,
    If the SFC was not able to repair files then the best thing to do is to reinstall Windows.  You can try running a disk error check, if it fixes all of the problems, and then rerun the SFC and then install and run the System Update tool.  If there is still a problem with the SFC nto be able to complete then you should do a reinstall.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • optical drive disappears after recovery from sleep mode

    While recovery mode S3 sleep and looking at windows Explorer, a green bar progresses inside the address bar. During this time my DVD RW is present on the screen under the heading devices with removable storage, but as soon as the green bar comes to an end, DVD RW and even the devices with removable storage section disappear.

    This occurs only on standby S3 and I have to reboot in order to keep my DVD RW.

    The DVD - RW is a disk IDE (LG Super Multi DVD drive GSA - 4163B) with an IDE-> Sata converter to allow the use of the sata cable to the motherboard.

    Any suggestions as to why this happens in sleep mode S3 only?

    Hi Peter,.

    What is the brand and model of the computer?

    I suggest you to run the Fixit described in the article and verify.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/314060/en-us

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

     
    (http://support.microsoft.com/kb/322756/)
    How to back up and restore the registry in Windows
     
    If the problem persists, you may need to update the update of the firmware to the last by visiting the manufacturer's Web site.
     
    Hope this information helps. Response with status so that we can help you.
  • yet invoiced subscription even after cancellation of the staff

    I am very very disappointed with the level of service from the staff at Adobe, as well as the integrity of the company. I stay in Singapore and have officially requested cancellation of my subscription on 26 Jan. I had the monthly subscription again Jan. 29. I wrote AGAIN today to see my credit card bill and told me it was a technical problem and would be cancelled my subscription and I will be refunded, but having lived to get official confirmation on my cancellation AND always current load, who am I to believe I will not be charged again? I also have no confidence in Adobe products more and think twice before signing up for any services paid Adobe again. I invited anyone who questions cancelling or have recently canceled to CHECK your back credit card bills.

    Hello

    We are very sorry for the inconvenience caused to you. We are always there for our customers and dedicated to providing assistance to our valued customers like you. However, I checked with the team to worry about and found that earlier it was not cancelled due to a technical problem. But now it is confirmed that it is cancelled and a refund has been opened against the last payment from your account. You should get the refund by following 4-5 working days. Please let us know if we can help you with that.

  • HP Pavilion 15-e073ca: 2nd HARD drive cart, replace the optical drive for HP Pavilion e073ca 15 Notebook PC & Windows 10

    Hello!

    I intend to add an SSD in my two years 15-e073ca HP Pavilion Notebook PC. I found some sites that I can remove the optical drive and put a second drive using a caddy adapter in the optical drive Bay. I found that some people on the forum did it successfully, but nothing on my PC model. I want to know if he could work with my product.

    In other words, there is my plan:

    1 remove the real disk HDD hard bay and replace it with the new SSD.

    2. remove the optical drive and replace it with the adapter caddy containing my old HDD.

    3. do a clean install of Windows 10 on the SSD, using a recovery USB stick made with my system Windows 10 real (which has been updated from Windows 8.1).

    I plan to purchase the following parts:

    1 - a HDD / SSD cart adapter for HP Pavilion 15 (model OBHD9-SATA-SATA-BU9), of NewmodeUS (http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=583)

    2 - a SSD 128 GB (article SDSSDHP - 128G), SanDisk (http://www.sandisk.com/products/ssd/sata/ultra-plus/?capacity=128gb)

    I have a few questions before I buy parts:

    1 - the two drives (my old HDD and the new SSD) are recognized by the motherboard / BIOS and the operating system (Windows, 10)? Is there a limit to a unique HARD/SSD disk drive on the computer?

    2 - the height of the SSD is 7mm, and it seems that my old HDD is 9.5 mm in height (model WDC WD10JPVT-60A1YT0). It would cause no problem (I need to add spacers)?

    3 - these parts work together and with my computer (size, compatibility)? You can expect any problems with this upgrade?

    4 - clean install Windows 10 quote, because I intend to install it on a different drive than the one I used to create the key USB recovery flash? I have never done a clean install of Windows before.

    Thanks in advance for your answers.

    Haghe

    Your plan is perfect. The SSD to will of 7 mm that always come back fine it just will be lower in the caddy. The holes and SATA connections are in the same place as a hard drive of 9.5 mm. You can use a spacer (many SSD include one in the box) but not really necessary.

    Installing SSD for Windows 10 the way you expect is not really "own", that he will again introduce files and programs, in my opinion and certainly drivers. Whatever it is, it works perfectly and activates the old installation has been enabled.

    The hard disk in the optical adapter will not be bootable and will transfer the data a bit slower than a drive in the main compartment, but will still be usable for most cases. If you need fast input/output like Photoshop or video editing move the job file to the first SSD. Alternatively, you may wish to consider documents and photos and other migration on the HARD drive to keep the 128 GB SSD to fill. You can right-click on these files and select 'place' and move them. After the back if you need some help with that.

    Enjoy.

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Satellite M30 Pro: How to change the optical drive?

    Hello
    could someone please give me a hand on change/replace the optical drive on my Satellite Pro M30?

    Alas, my drive is a DVD-ROM/CD-RW. I have another with the functionality of DVD burning (burner Super Multi of Matsu * a). I wonder how I could replace, because it is not possible to easily slide the bones?

    Thank you.
    Jan

    Hello

    To remove the optical drive, he can just remove the 2 screws that are placed at the bottom of the unit on the side of the road. Then you can simply drag the drive outward to disconnect the connector on the system board.
    The player is placed in the plastic frame. You must therefore also this framework for a new disk.
    Remove the plastic of the unit frame, only to remove 4 screws.

    Good bye

  • Optical drive is not recognized in Windows 8.1 (x 64) or in the UEFI System Diagnostics.

    Description of the problem:

    Optical drive is not recognized in Windows 8.1 (x 64) or in the UEFI System Diagnostics.

    Steps to recreate:

    UEFI:

    1. Start the PC in diagnosis system UEFI (F2 at the STATION)
    2. Pane controls
    3. Optical drive
    4. Sequential control
    5. Error: Optical drive not installed.

    8.1 Windows (x 64):

    1. Run Device Manager
    2. Error: No CD/DVD Drives section.
    3. Search for new hardware changes nothing.

    Relevant system specs:

    Mobile: HP Pavilion 15-n023sa (construction of vanilla)

    Optical drive: HP DVDRAM gu70n

    Steps already taken to solve:

    • Replaced the DVD drive with one of the similar specs of HP Pavilion. The replaced gn70n perfectly in the other machine. No change on problem laptop. Conclusion: DVD player works, and there is no problems with Windows 8.1 (x 64).
    • Removed DVD player. Restarted the computer. Sign in to Windows. Stop. Replace the DVD drive. Start the laptop. This is trying to solve defects of material with the PnP devices; more help to solve any problems of intermittent loose connection. Conclusion: No change.
    • Ran, troubleshooting of hardware and devices, via the control panel. Problem found: material changes may not have been detected. Explore more options just takes you through http://social.answers.microsoft.com/search/en-us/?query=hardware+device, that it is a 404 error page. Conclusion: Help and Support Windows is sorely lacking. They show no more information than just that something was detected as incorrect.
    • Ran the Microsoft FixIt troubleshooting of optical disc and auto repairman. (http://download.microsoft.com/download/F/5/8/F586FB7C-78E0-40EB-AF41-4C925F803CAF/CDDVDWin8.meta.dia... The convenience store has reported that the device was not found. He recommended to remove all power cables, power off, and various other things which have no relevance for computer laptop troubleshooting of switching equipment. He said: If the problem persists, contact the manufacturer. Conclusion: Windows troubleshooting can not solve the problem.
    • Run Windows Update to ensure that all updates and definitions have been installed. Conclusion: Windows is perfectly up to date.
    • Run a complete Rootkit and malware using Sbybot S & D 2.3 heuristic analysis. as a signature database scan using Windows Defender. Conclusion: Laptop is clean of rootkits and malware, to the best of my knowledge.

    Notes:

    The DVD player is NOT appear in Device Manager, OR in this PC.

    The DVD drive is NOT detected by diagnostics system UEFI.

    There is reference to the DVD in BIOS drive NUMBER , other than as an option of Setup, which is generic.

    The DVD player itself, works and has been verified on a different machine.

    The only possible conclusion is that the optical drive port mini-SATA on the motherboard is dead.

Maybe you are looking for

  • Want to keep track of my laptop

    Dear Sir/Madam, 7 days before someone stole my cell phone during your trip. I lost and I want to recover my laptop HP, so I am writing this mail. I want to track my lost laptop HP location and return. Please suggest how to follow and get my laptop. b

  • Scan chain

    I am trying to parse a long string and the length can vary. I try to display each character. for example. For example. * 1st if they are 2 commas back to back can stop the scan. 04,05,08,10,11, * 1 in this case, I would first parse the string from le

  • Windows XP and Windows Vista updates-updates to update changes the two? __Updates is the Vista mess up to my desktop (Windows XP)

    I tried to update Internet Explorer 7 to IE 8 in Windows Vista (wireless), but when I do it will also update my Windows XP to IE 8. Windows XP can't handle the update and it mess.Why is that when I do updates on my wireless laptop my office is also u

  • Mapped network drive letter conflict with external storage / USB key

    I have traced a number of network drives in Windows 7 (:) drive F: to J. Whenever I insert a USB key, it receives a drive letter of one of the network drives mapped, making the network itself inaccessible drive (actually, the reader is always display

  • Lightroom 6 (not CC) does not open

    After working for several weeks 6 Lightroom (version no cloud) does not open. I repeatedly get just "Unexpected Lightroom" box with pages of technical stuff that I would like to paste here, but the box won't let me copy and paste (which is extremely