Organizing PSE10 won't open. Had an online chat that did not help
Hi all - very frustrated. I have aired PSE8 for awhile now and come PSE10 to keep me in the loop. The installation seemed to go OK, but when the Welcome screen appears, and I chose organizing, the program just closes. No error message, nothing - just closed. I choose Editor and loads very well. If I then choose the Organizer tab in the top right of the Editor screen I just get a white box in the Editor screen. I uninstalled and reinstalled several times, performed a restore of the system to a previous restore point but no luck.
I had 2 cats online, which appear to be very scripted, asks me to do a series of things like go to the directory and organizer of the opening from there, holding the key ctrl + shift, rename catalogs, creation of new user accounts with administrator privileges etc., but that doesn't work either.
I sometimes had problems with PSE8 opening the organizer with her just close, but always the 2nd time that I open it, it works without problems.
As it is I'm close resident myself of being stuck with PSE8, but I don't want to always place at this stage. Don't know if I can face another cat 2 hours online, called to perform the same operations.
If anyone can help me solve this problem, I would get them a beer!
Equipped with Vista 32 bit on a Dell XPS 420 with 3 GB of RAM
Mark
I never thought this day would come. MY ORGANIZER PSE10 ŒUVRES!
Right for all let you know how, in hopes of someone else, be able to solve their problem...
I installed PSE10 an update to PSE8. It installed fine. When you try to open it for the 1st time, it asks you if you want to convert the old catalog. Naturally, I said yes. Unfortunately, the conversion failed. Tried to open Organizer and he just closed. 4 cats online with them remotely access my computer and 5 hours later, it seems PSE10 tried to use my PSE8 catalog and have a hissy fit every time.
So to remedy this you must hold the SHIFT key when opening the Organizer. This opens the Catalog Manager. Then, I created a new catalog (with nothing in) and selected. Hey presto, the organizer opens... but of course with any of my pics in.
Then I try and convert my old PSE8 new catalogue - without success - failure at 34%. After some repairs (not the problem in the end), I realize that it is my C: / alone has 20 GB of free space fasting runs during the conversion. I then move a load of other files on my portable drive to free up space. Believe you that the conversion of catalogue now works and all this disk space conversion uses, get you most of it.
If at the end, I have the main guilty right from the word go was not being able to make the conversion from catalog, he tried to recon and using my old catalog and all out of control from there.
Thank you all for your patience and excellent assistance - if nothing else I learned a lot about the functioning of the background of this program because of your incredible knowledge. These forums with generous people willing to help make the internet a great place
Tags: Photoshop
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