Original image has disappeared I think off the hard drive and the BIOS password set up does not work?

Someone please help me with this!

I bought this laptop from a friend (have receipt) who sell it to me because the screen was cracked and spidered all out when you the activated. And everywhere he went to ask to get the screen fixed it is very expensive ($250 - $350) and he said that it would be just a newer laptop. So he sold me this which is a model Probook of HP4420s XT940UT #ABA. About a week after I bought this Probook friend who sold it to died me suddenly. It was sudden and terrible. Some time later, I had the time of the purchase of the LCD for this model, replace it myself (was very easy actually) and booted up the laptop with a new installation of Windows 7 Professional 64-bit Edition. After installing all my software and using the laptop for a while now, I wanted to get into the Bios that I've never done. So when I started the laptop, click ESC, then F10 to enter the BIOS, there were two places to enter a password is different then all Dell I've ever owned. One was mine I guees I put in place using HP protect tools and the other says BIOS/administrator. Well I can do most of the changes with the one I put in place with my password but my password does not work, nor can I get in some very significant changes that I wanted to do using Bios/administrator, as kindling the LoJack, namely the blocking of the hard drive etc. , turning on turbo boost, fan, etc. Well, since the person I bought is no longer with us, there is no one to turn to the answer to this question of administrator/BIOS password / problem.  I tried to take battery Rtype and restore that way, didn't work. Several times, I called HP and they sent me to a BIOS page to download the same BIOS, I have already, would not let me install it. When I bring up the command prompt and do not put anything in BiosConfigureUtility.exe happens, said just a wrong command. When I try to enter the BIOS through the C: file in the files of the SSM, I reach the BiosConfigUtility.exe file, click on it to open it and it just flashes a way small order page to fast to read what it says. I would like to have complete control over my laptop thinking I have a lot of time and money invested in it now. The problem would have something to do with installing the 64 bit version of Windows 7 instead of the 32 bits guess what it initially provided with?  Where can I find the UUID and what tech Department I would ask because if I have to call HP again and what other information should I have ready for them if you know? I have all the manuals and they say that this laptop is compatible with Windows 7 Ultimate 64 bit Pro is what I installed. I'm mixed responses from many different people on this and would like an answer from HP someone who has experience in dealing with the BIOS in the Probooks business models if possible please. I really like this Probook and have since become a big fan of most HP, Dell and Lenovo.  I intend to buy two probooks, one for my wife and one for my daughter because this one is like a MacBook, but better.  Thank you for reading this and I hope someone can help with more than one answer then GET AHOLD OF HP TECHNICAL TEAM. As I said, I did it.

Model: HP Probook 4420 s

Type: XT940UT #ABA

Operating system: Windows 7 Ultimate

BIOS version: 68AHHH Ver.F.20

SM BIOS Version: 2.6

Hardware Extraction layer: Version 6.1.7601.17514

Jason,

Sorry to hear about your friend and your problem.  The BIOS password cannot be reset without the help of HP.  They will need some information from your PC and increase your case.  I recommend you give them a call.

-wes

Tags: Notebooks

Similar Questions

  • Reset the link password Hotmail account does not work.

    Original title: reset password link does not work!

    Hello

    My hotmail account has been blocked, I asked for a link reset password to my e-mail from work, password reset link, I received doesn't work, it sends me to a page that says "there is a temporary problem with the service please try new more later" I tried for a week now and I continue to be sent to the same temporary problem page! I also requested a reset password to be sent to me several times just incase it was a problem with the link, but continues to be the same thing. How can I reset my password and get into my account?

    Hi Rachel,

    Since you are facing problems with the Hotmail account, you can publish your application in the Windows Live forum to get help:

    Windows Live: Hotmail Support

    http://windowslivehelp.com/searchresults.aspx?query=reset%20password%20For%20hotmail%20account&ProductID=1

    Hope this information is useful.

  • Having the right password Adobe which does not work on cc can find no password to work CC. need to replace slice on the second computer

    Recent new laptop. CC not updated I have even on office and was on the previous laptop and can only be loaded on both devices.

    I work Adobe password which will not work on cc cannot find or find a dedicated password CC. In a traffic jam.

    If you're talking about being asked a password during installation or update, this is the password for your COMPUTER, from your operating system verifies that you are authorized to make changes

  • HP pavilion dv4 1135ee update the bios after that it does not work

    Dears
    I upgraded my Bios from hp.com to restart my laptop now its white screen see the it's not be will start my window. How can I get it please help me thank you

    I m new here

  • The shortcut Ctrl + Alt + C does not work in InDesign CS6.

    The shortcut Ctrl + Alt + C does not work in InDesign CS6. I don't have an ATI video card, the shortcut key is not related to the center of catalyst.

    I have a Nvidia GeForce GTX 980 video card and I reinstalled Windows 7 x 64 three weeks ago. Since then, the shortcut Ctrl + Alt + C does not work.

    I tried to reinstall the program. I tried to clean the preferences file. Yet, nothing is done. I googled if there other programs that could take the shortcut for themselves. The InDesign menu says that the Ctrl + Alt + C is linked to the action "was". But nothing happens.

    If you have any suggestions on what do I do to fix this, please help.

    P.S.: before the reinstall, everything works great.

    ---

    MB: ASUS P8Z77-V Deluxe

    CPU: Intel® Core™ i7-3770 3.4 GHz

    GPU: NVIDIA GeForce GTX 980

    But no. I think I thought it somehow.

    I just reinstalled the CS6 InDesign from scratch, as stated in the above post. Just as new as possible. And he was always in trouble. Then I disabled the two automatic startup items:

    Broadcom 802.11 Network adapter wireless Tray Applet

    and

    Driver Logitech SetPoint.

    After that, everything is back to normal.

    I guess that one of them had caught the hotkey without mentioning, so that should be the fault. I don't think that other programs (with the exception of Adobe) have the same key as InDesign links.

    P.S.: Just restarted each disabled program and it's Broadcom 802.11 Network adapter Wireless Network Tray Applet that shows problems with the keys.

    So, thanks for trying to help me solve my problem.

    If anyone else has trouble with the keys and they have this specific bin running applet, better turn it off to be sure. In the Windows Task Manager, it is called C:\WINDOWS\SYSTEM32\WLTRAY. EXE.

  • Get "key to upgrade is for the edition of windows that does not work with Windows Anytime Upgrade"

    The PC is running Windows 7 Starter.  I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.

    When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

    Additional resources:

    http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-windows_install/how-to-successfully-do-and-troubleshoot-Windows/47e1943f-8255-452A-a7ad-2ae14dc974af

  • My internal camera on my MacBook at the beginning of 2008 Pro does not work

    My internal camera on my MacBook at the beginning of 2008 Pro does not work.

    One of them will solve your problem of camera:

    (1) If your Mac restart does not solve the problem,

    (2) use http://support.apple.com/kb/HT2090 from Apple.

    (BTW - troubleshooting section called an "iSight" camera.  However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD."  Whatever the name of your built-in camera, the same info and troubleshooting applies.)

    Be sure to test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the 'Guest' for this test account.  If you don't have more than one user account for testing, create one now.  If you need help, how is explained in http://support.apple.com/en-us/HT201754.

    A 'Standard' user account is all you need for the tests.

    (3) If your camera will work correctly even with Apple applications, use OS X Recovery to completely reinstall your Mac OS since system recovery stored on your startup disk.  Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.

    (4) If none of the suggestions above resolve your issue, contact Apple or one of the Apple-Authorized Service Provider to have your Mac professionally repaired. Don't forget to back up your Mac and Deauthorize iTunes before the call for tenders for the service.

    Post edited by: Jim EZ

    Mac OSX 10.11.3

  • The side-by-side function does not work correctly, windows overlap

    original title: sizing windows side-by-side

    The side-by-side function does not work correctly, windows overlap.  How do fix you this feature?

    Hello

    It is Aero Snap.  When you select a window how you "cutting" it in position?  You do not use the window key and the arrow left/right or are you drag / drop window?  If you drag / drop, using the keyboard shortcuts help to solve the problem?

    Kind regards
    Alex T.
    ~ 2007-2011 MVP Windows desktop experience ~

  • I can't turn off my touchpad of Hp, disable it in usual way does not work.

    Hi guys, I can't turn off my touchpad of Hp. the normal procedure of closing does not work. I bought 5 days back. It's a button up, once, I continue to pressing power, it displays the function stop, I tried more than 10 times. the stop screen pop-up does not appear.

    You can also press the up arrow in the lower right to open the Launcher to do stop (you need before you start a reinstallation). Once it opens, go to the settings tab. Click to open "device Info". At the bottom of the window, click to open 'Reset Options'. 'Close' should be the second choice there. I hope it will work for you.

  • When I print, the photo viewer rises and am OBLIGED to print from that program. The problem is, that it does not work - the colors are inverted and incorrect. All attempts to correct in the color management failed.

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • When I print, the photo viewer rises and am OBLIGED to print from that program.  The problem is, that it does not work - the colors are inverted and incorrect.  All attempts to correct in the color management failed.  Some images are color reversed negatively. and others not when the print window picture viewer options are increasing. and every time I print a normal color on the picture he reverse out come.
    • Recent changes to your computer
    • What you have already tried to solve the problem

    didn't work :/

    ==============================================
    It may be interesting to try to remove all color profiles in the color management.

    Windows 7 - change color management settings
    http://Windows.Microsoft.com/en-us/Windows7/change-color-management-settings

    If this does not work... update or just reinstall your printer driver may be worth a try.

    Good luck...

    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?

    I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?

    A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

    or

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • get a dotted line around .swf files in my flash site now. This is new from Firefox 3. With the help of 4 on a MacBookPro. tried the fix "style no outline. does not work. any help?

    Question
    get a dotted line around .swf files in my flash site now. This is new from Firefox 3. With the help of 4 on a MacBookPro. tried the fix "style no outline. does not work. any help?

    Ah, quite understand now that I added to my doc html

    < style type = "text/css" >
    {body
    background-color: #FFF;
    }
    "'object {outline: none ;}"} '

    < / style >

  • After the 9.3 Safari browser does not work on my iPhone 6 s.

    After the 9.3 Safari browser does not work on my iPhone 6 s. Any solution to this bug? I've been trying different menthods as the incognito but still the same. He was great before working. And now, when I tap on the link of the application crashes.

    It is a known issue and Apple is working on a fix. This article summarizes some of the problems with the current version. To disable Javascript in Safari, but this sacrifice functionality with the web browser.

    http://osxdaily.com/2016/03/25/Troubleshooting-iOS-9-3-update-problems/

  • I have a Macbook connected via WiFi to a Canon MG7520. The destination of auto scan does not work

    I have a Macbook connected via WiFi to a Canon MG7520. The destination of auto scan does not work. I put it in a subfolder under photos. The box is there on this subfolder. (My older guns would use) But this scanner and the 7120 times insist on ignoring my selection and use of the pictures folder. (when I save, they won't have a record dated in photos, but I would rather not clutter it.)

    Nobody likes Macs.

    When you open the settings of the utility Scan IJ, there are 3 tabs at the top. The first tab is settings when the analysis is started from the computer, the second tab is for setting when the analysis is started from the control panel. Make sure that you change the destination folder to 'Save to PC (self)' on the second tab!

  • problem with scroll - the touchpad on my laptop does not work as it should.

    When I open anthing the page down to the bottom and I can't scroll to the top. I have to press the up button the page upward and sometimes that doesn't work. What ca I do t get it working again? The touchpad on my laptop does not work as it should. I should be able to press on and get my finger upwards or downwards and have the page up or dwn and this isn't. Please can you help me with this?

    In Winupdate settings provide "recommended updates" is disabled. (Allow the important updates)

    Go to your laptop manufacturers site, reinstall the touchpad drivers and graphics drivers

Maybe you are looking for

  • Pavilion dv7: password administrator or code needed

    My system has been blocked since the opening of the session, because I don't have the password.  The number is 85205317. Thanks for the help. If this has been posted twice.  My apologies for my ignorance. angler21

  • problem with xp service pack 3

    Hi guys need help with my compguys, I'h a problem increases... I used explorere 6 to give birth to xplorer 8. The question began, then asked me to download service pack 3 for xp. Once thi has been downloaded and installed then the reall problem began

  • HP MS235 pavilion in a single reboot after the start screen guard

    Hi all. can anyone help wih this problem I have with my computer hp pavilion MS235 that keeps just reboot after the splash screen. What happens is that the system began to hang at start up. It would take about an hour to get to the Welcome screen. co

  • HP 5600 (hpa) needs a printer assistant

    This computer was an XP Home Edition. Problems w/malware, went to repair comp. deemed. He installed windows 7. and I've lost parts who was under xp. I tried to get the printer_WIZARD and have been unsuccessful. You are very much apprecated you all ea

  • continue to receive the error messages x 86/Arcadeweb\arcadeweb 32. dll

    Whenever I login I keep getting this message: C:\Program Files (x 86) \ArcadeWeb\arcadeweb32. DLL. I went in my C drive and could not find the arcadewevb file. How can I remove this message?