P850 satellite - red line on screen

Hello
I have a portable Satellite P850, which is under warranty. I have two problems, one with the laptop with Toshiba (or maybe me)

1. the screen of the laptop has developed a red line in the middle. It's still there even if is more noticeable on some backgrounds than others.
It doesn't seem to appear on my TV when I use the HDMI connection but it's always on the laptop screen image.
It doesn't matter what software I use and which is again on the initial screen, the one with the flying saucer on a stick? I don't know what to do about this. Any suggestions please?

2. it seems to me impossible to contact Toshiba support to every email or you can call with this request. So I don't know how to get help in my Pick up and return Standard 1 year warranty.

Can someone help please. Best wishes... John N

> It doesn't seem to appear on my TV when I use the HDMI connection but it's always on the laptop screen image.
This means that the graphics isn't the problem here
Looks like the issue of the internal display.

If the warranty is valid, it should be to fix the laptop for free.
You should get in touch with the Toshiba authorized service provider in your country.
Here you can find all available worldwide FSA:
http://www.Toshiba.EU/innovation/generic/ASP_SUPPORT/

Good luck buddy

Tags: Toshiba

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