Package says CC trial for applications on OSX but works great on PC
Hi, after having successfully built a CC for all our PC package, when I built one for OSX all apps that trial. I guess the way I've built is false?
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Tags: Adobe
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[Title edited... MOD]
did you buy or sign up for a subscription?
If you subscribe, install the cc desktop application, if it is not already installed.
then check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
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Adobe has established this link https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
After this, and if your applications make some problems you can use https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If necessary and for other issues, click on the http://helpx.adobe.com/contact.html until your arrival at the 'cat'. If it is 'open' (ago opening hours) Please use it, I personally had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
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Hi, I have the 2014 package which includes lightroom and photoshop. Can I move to 2015 for free? If yes how can I do? My photoshop 2014 disappeared and its saying I have a 30 day trial for the 2015. Thank you for the help
Yes, the upgrade is free. means that it is included in the subscription.
You can install and activate one of these version according to your choice of 6 CS, CC, CC 2014 or 2015 CC
If the CC 2015 looms as of the trial, please refer link below:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Also mention if you use Windows or Mac computer?
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Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I pay for Adobe CC. Why the app say "Start trial" rather that "open"?
I pay for Adobe CC. Why the app say "Start trial" rather that "open"? I have already installed the application and I have never had problems to use it without restriction before.
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
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