Paid but still says free trial?

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• I've updated to 2015 CC who overrode 2014, but it says ' free trial version and now I cannot return 2014. "

  Hey everybody.

  So I just upgraded to 2015 but it says 'free trial' and it took more 2014 CC that is installed on my computer. I had to pay for CC for 2 years now and I just paid more than $300 last month, but on Adobe.com, it still reads like a free membership.

  Everyone knows this or can provide any help? I tried to call the customer support number, none of the options can pass me a person of Adobe tech.

  Please, try to connect and record in.

  log in and log out of the desktop Adobe Creative Cloud application

  So, if you open an application that belongs to your creative cloud membership and you see a message indicating that you are running a trial, please see this link: why the app launched in Trial mode?

  Guinot

• Paid for creative cloud, but still says Dreamweaver trial is expired?

  I bought the unique composition from month to month for Creative Cloud a few days before the expiration of my trial of Dreamweaver, now that the trial was over, that he won't let me, saying my trial happened to expiry and upgrade. That is what it is?

  Thanks, but it resolved. It was only delayed by validating my creative cloud membership.

• Says that Premiere Pro is a test, go buy, connect and it says ive already bought.  Try to load first Pro, but still says the trial mode even though I bought!

  Hi, I have a monthly subscription but on CC, he said beside first pro sound in trial mode.  I load first and it asks me to register, I go to the register and he says I have no plan involved.  I go to my account to buy again and he says: I can not because I already bought a plan!  How to make it work?  My account is out of sync?

  I have a computer with windows 10 64 bit

  I disconnected, rebooted and reconnected.  Still no luck.

  I have another email through work - my main ID is removed by the moderator > and work

  I enrolled in the work one and noticed that there my plan first pro on this account as well as my main, which should not be correct.  Maybe causing the problem?

• Subscription paid but product say 'trial ended.

  Subscription paid but product say 'trial ended. Money has been coming out every month but the products won't let me use them as they say "free trial is over."

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I am a student, just pay for the service. I have the confirmation. But it says download trial only. Should I wait? Thank you URGENT

  I am a student, just pay for the service. I have the confirmation. But it says download trial only. Should I wait? Thank you URGENT

  allow at least 1 business day pst for your payment to process.

  You can check your account status, Adobe ID Code

  If you have an active subscription and still are not available, trials, she presents Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

  recently, I changed my credit card and I forgot to update the info card in adobe then my Ps and Lr are closed and I just paid but lightroom says 'update your membership' what should I do?

  I see that the CC purchased February 22, 2016 is active.

  You have disconnected from the desktop preferences CC app & reconnected to activate the new CC?

  Please let us know.

  Concerning

  Stéphane

• I just got Adobe CC and I downloaded flash but it says my trial has expired, what should I do please help!

  @I adobe CC I come and I downloaded flash but it says my trial has expired, what should I do please help!

  Please refer to the Adobe trial version has expired at the beginning

• Buy Creative cloud but still says I'm in Trial Version - international aid

  I bought the Creative Cloud CC 2015 but it still says I am in trial Mode. 5 days now remaining.

  With a Mac OS X 10.10.1

  I am by far not an expert with computers, but I followed all the instructions here such as deleting files, cleaners, installation/uninstallation running. There is always a problem, and it is not frustrating.

  The additional problem is that I am an American whose work requires overseas travel several times a year, mainly in Shanghai. I require the use of a VPN for a large part of my online use, and I wonder if that's part of the problem.

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  or

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Says free trial ended when I paid the annual plan after?

  Hi, I had a free trial with photoshop that ended a week ago and now bought the package of photoshop on the site but when I try to open photoshop it is said that my trial is over? How can I go on?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  Connect and disconnect activate Cloud Creative applications

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• Problems with paid subscription still saying I should buy.

  I bought a subscription to photoshop and lightroom for PC, but CC is still saying I should buy subscription. I tried all methods to solve this problem, but it did not help. What should I do?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• downloaded adobe 14 on computer components and cannot open it.  It says free trial has expired

  I bought adobe 14 elements and installed at best buy.  My computer is not letting me open.  It is said that it has expired, when I was not yet download a free trial version.

  ! !

  > installed at Best Buy

  Were there so you could give them the information to go with the serial number that they used during install to activate programming?

• 'Upgrade' CC 2015 and now it says free trial

  Free trial is when it is already installed via disk. On the disc, it is photoshop and illustrator. I have all the tips Adobe chat support. I installed photoshop from a disk in 2014, I didn't have the cloud then. When I went to "update" and then on the cloud he gave me a free trial period when I have them? I can't get back them, and I tried not signing in and out, no chance. Help? I don't have the disk and I can't afford to subscribe, if I had known this would be to happen I would ever 'day. ' The only program that I agree with is Indesign. I can't afford to buy and need for these two programs for College, I'm super stressed out now. Help, please!

  Please contact the Support from Adobe on the Customer Contact

• I paid for a membership but still saying trial and you need to buy. I uninstalled and still saying trial even if I paid for it.

  Help me please? all ideas

  Hey, nevermind - what's the problem, is that I have signed as the wrong user. I just disconnected the wrong account and logged into my paid account.

  and is it worked.

  Thanks again for your response.

• paid to upgrade LR6, but got the free trial 30 days

  I paid for the stand-alone version of LR6, but, but I downloaded it, I got the 30 days trail version, even though I have the serial numbers for the purchased product. How can I convert the trial version to the version stand alone, Joe

  Try Adobe Photoshop Lightroom Help | Serialize Lightroom trial to activate like Lightroom 6 CC