Paladin Antivirus Trojan
While surfing on the Internet today, a window popped up saying it was downloading the Antivirus of Paladin software. I did not authorize this download and I was unable to close or cancel the window. Once the download is complete, the program starts and began listing a bunch of virus, it would have found on my laptop. After doing some research online, I discovered that the software of Paladin Antivirus is actually a horse Trojan and that none of the viruses that we found was real.
My problem is the following: the Trojan horse disabled all my anti-virus and anti-spyware software. In addition, it disabled in Windows Security Center. Currently, my laptop has therefore no protection and I have no idea how to solve the problem. When I try to search the Internet for solutions, I'm redirected to a spam site. (I'm actually on another computer right now because it won't let me access any of the Microsoft Web sites.)
I went to add/remove programs in the control panel to uninstall the Trojan horse and deleted all the registry values that he had put on my laptop. However, I always have problems caused by the Trojan horse. My laptop is abnormally slow start and loading and often freezes if I try to do anything. I tried a system restore to restore my laptop to a previous state, but it failed. Most of the sites with information about the Paladin Antivirus Trojan ask me to download a tool to remove the virus. But I hesitate to do so.
Can anyone help me please with this problem? My laptop is very crucial to my work, so it is very important that I find a solution as soon as possible! Thank you in advance!
Hello
Another method is to use them:
Use Process Explorer to "Suspend" the process will not stop
Then use AutoRuns to delete the malicious program startup items.
Now use UnLocker to delete the files in the malware.
You may need to do a file at a time.
Process Explorer - free
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx
AutoRuns - free
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
UnLocker - free (do not install the adaware Ebay)
http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtml
c:\Program Files\Paladin Antivirus\pav.db
c:\Program Files\Paladin Antivirus\pav.exe
c:\Program Files\Paladin Antivirus\pavext.dll
c:\Program Files\Paladin Antivirus\phook.dll
See the above removal Guide.
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
Tags: Windows
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Error number: 0x80072EFF (unable to connect?) Impossible to update the SP
Hello
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You see the effects of a hijackware infection, probably one of long date since you do NOT have a functional application of the antivirus installed (and you apparently disabled the automatic updates).
See...
Cleaning a compromised system
http://TechNet.Microsoft.com/en-us/library/cc700813.aspxPersonal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!
HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307
After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:
4 steps to help protect your new computer before going online
http://www.Microsoft.com/security/pypc.aspxOther useful references include:
HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121cHOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2bTip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer:http://support.microsoft.com/kb/971029
NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).
Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exeMcAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exeSee also:
Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspxMeasures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspxMeasures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspxAvoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspxIf you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/xprepair/threads
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.
Wish I had better news for you. Good luck!
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Hello shez1983,
Yes, if you have a 3 GB of RAM on your computer and 2 sticks. You can try to remove one of the RAM stick and check if the installation goes through.
Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think. -
I believe that the virus is associated with firefox, I run a full scan using McAfee antivirus, but it shows nothing. Firefox constantly shows no sign that responded to the questionnaire, then it will be back to normal. Or I have to go into the Task Manager and terminate firefox.
There is a fake transaction from my bank account, is anyway I have a remove the Trojan?
Hi leehuiling
Try again with some virus/malware scanning programs. You must use all of the programs, because each detect different malware. Make sure you update each program to get the latest version before doing a scan.
http://housecall.trendmicro.com/ - Trendmicro online
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
http://www.Microsoft.com/Windows/antivirus-partners/Windows-7.aspx
See also for a rootkit TDSSKiller infection.
http://support.Kaspersky.com/viruses/solutions?QID=208280684
Thank you
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I have to temporarily disable direct protection to use my MS Word which is annoying and dangerous.
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Any ideas?
Hello
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Trojan virus that is not detected by the antivirus program
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What about the 94.102.51.238 IP that has been used or linked to the svchost.exe that appears dangerous (waltmacnemas.com) as the IP of a site
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Go into the firewall settings to block the site
Boot safe mode with networking. Download the following tool and analysis complete.
http://www.Microsoft.com/en-US/Download/details.aspx?ID=16
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http://housecall.trendmicro.com/
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http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7
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Suspect Maleware / Trojan.
This has happened
Each time Firefox opened
== I tried to access a website
Hello Dave deaf.
It is possible that you have a problem with some Add on Firefox which is an obstacle to the normal behavior of your Firefox. Have you tried to disable all add-ons (just to see) to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you must make sure that it is not caused by one (or more) of your installed modules, whether an extension, a theme or a plugin. To do this easily and cleanly, start Firefox in safe mode (remember to select disable all add-ons when you start safe mode). If the problem goes away, you know that it's an add-on. Disable them all in normal mode and allow them one by one until you find the source of the problem. See this article for more information on troubleshooting extensions and theme and this one for plugins.
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In addition, it is possible that your system is infected by malicious software. To search for malicious software, install, update and run these programs in this order. They are all free for personal use, some have limited functionality in their 'free mode', but the features you won't miss are not really necessary to find and remove the problem you have. Remember that not all programs detect the malware even!
Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php
SuperAntispyware - superantispyware.com
AdAware - lavasoftusa.com/software/adaware
Spybot Search & Destroy - safer-networking.org/en/index.html
Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx
Dr Web Cureit - freedrweb.com/cureitIf they can't find it or cannot erase it, please tell me and I will provide you with further assistance.
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All old emails show they are there, but there is no content when you try to open them.
right click on the folder, select Properties, and then on the button repair. A new index will be generated which can fix the issue or do the empty emails disappear because they are no longer available to be indexed.
BTW look in your anti virus program for files quarantined with names like Inbox
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I want to improve my dell for windows 7 XP family, if I can, but I'm new in the tech world, so my question is a new clean install would eliminate the virus or do I need a different aproach
Format the HARD disk and then perform a new installation of Win7 (assuming that you have already run Win7 Upgrade Advisor & the computer passed with flying colors).
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Trojan Zmutzy 26 found on my MacBook Pro
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Name - 2 or 3 good programs FREE to remove TROJANS from my old Compaq?
Here's the situation. I have an old Compaq Presario V6000, working with XP. from now no budget for another computer. The place I'm in, just put hi speed connection.
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This solve your problems? Please report to us!
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I tried to download FF from the Mozilla site with the heel, just tried on the site without the stub, try Softonic all with the same result. I tried to remove programs from the Control Panel program, but it won't uninstall. I had to go to drive C:, programs, Mozilla and remove each item individually. I am running Vista 32 bit. I really like firefox and believes it was one of the safer browsers on the site, but now I'm worried. I also read other questions about Trojans installed in 2014.
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I ran the Bitdefender anti-virus on my MacBook Pro and it is Trojan.JS.RAN and I was surprised that I'm always careful what to download and install!
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Thank you
Probably a false positive. Google has shown just this and a site similar listing Trojan.JS.RAN. "Anti" software for mac not cause often false positive.
No need for these apps 'anti '.
Viruses, Trojans, Malware - and other aspects of Internet Security
https://discussions.Apple.com/docs/doc-8573
Effective defenses against software malware and other threats
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