Palm M515 - Windows Xp - cannot HotSync! Help, please

Well, I'm going to this for a few hours because I received my used Palm m515 and cannot get it to HotSync with my computer. Someone at - it a step by step how to sync it? I get an error message on my palm, saying that it can not connect and I have to configure my settings. I tried to switch to palm desktop and it says that my Com1 port is not open? Any suggestions?

The first thing you should do when a part receiving device is Hard Reset to turn the unit to the factory settings and erase all their information. When the device's HotSync ' ed, a hotysnch user name is applied to the device. If you do not use the same username in Palm Desktop, when you synchronize, it won't recognize the user name and cause problems HotSync ' ing.

Click on the following link for the Web page of kb.hpwebos.com for the article about resetting your device.

http://KB.hpwebos.com/wps/portal/KB/common/article/887_en.html

Once the device is hard reset. Start the HotSync process and configure the user name that you want to use in Palm Desktop.

Here's an article about hotsync troubleshooting. See if it helps.

Click on the following link for the Web page of kb.hpwebos.com for the article about HotSync troubleshooting: start here.

http://KB.hpwebos.com/wps/portal/KB2/common/article/2630

For troubleshooting XP: HotSync under Windows XP (part one)

http://KB.hpwebos.com/wps/portal/KB/common/article/28618_en.html

For reference purposes, click the following link to the support page for your device on the kb.hpwebos.com Web page.

http://KB.hpwebos.com/wps/portal/KB/common/article/47831_en.html#M515

There are links on the page the user Troubleshooting Guide, how to, downloads, etc.

Tags: HP Tablets

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