Paper says wrong size

I have an XP pro pc HP deskjet 5650 printer (C6490A) I use size document 81/2 x 11 "it prints well with that when I pass paper stock map for calandars a few times it will print most or the time it will say wrong format of paper or jam or do both.  I have had this printer for a long time, and this problem just started to happen at any information would help t / you rkfjr

Hi rkf180jr,

I understand that your printer has an intermittent paper feeding issue, and I would be happy to help!

I will need to know the weight and the type of card stock, which must be printed on the packaging, in that paper was sold. I have also need to know what program you print from your XP computer, and if you run into the same problem from a Notepad document printing.

In regard to when the printer no longer meets the paper feeding, please follow this document on "Paper jam" Error message on the computer.

A similar resource, which you can see has to do with a document "on paper" Error Message appears on the computer and the printer is not Pick Up or paper feed .

Please post back me with the necessary information, and I look forward to your response!

Concerning

Tags: HP Printers

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