pass Microsoft live 12 months

I bought a 12 month of Microsoft Xbox live code prepaid and it bought back in October 2015, and I received a receipt by e-mail. 2 months later I received an email stating it was expiring and when I went to check my prepaid code/billing history he did not show any payment by gift card. I called Microsoft and they found my receipt and said they had some problems in this respect. They gave me 10 months of prepaid code to compensate for the loss of my original card. I got everything back except for 4 days worth of credit to fix this problem. I spoke with customer service agent told me that it would be reviewed by their billing department hope that Microsoft would make "all" after the problems that I faced when this problem was not my fault. This happened to someone else? Who should I contact about this? Thank you

Hello

Your Question is beyond the scope of this community...

I suggest that repost you in the Xbox Forums.

"Xbox a Preview program FAQ.

http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

'Home'

http://forums.Xbox.com/

"Xbox forums.

http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx

_________________________________________________

"Xbox Forums directory.

http://www.Xbox.com/en-us/forums

General

Material & Discussion Services

Xbox support
Agent hours: M - F 09:00-17:00 PT

Law enforcement forums

Technical support of Xbox Live rewards
Xbox Live rewards Squad hours: M - F 09:00-17: 00 PST

See you soon.

Tags: Windows

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