G510a-f - cannot install the driver

Hello

Recently, I reinstalled win 8 on my laptop (DELL Inspiron 3421).

I downloaded the driver of G510a-f of the HP Web site.

I run the file EXE-extract itself and then disappeared in the background no doubt and have not installed.

I tried over and over again without success. The printer is not attached and not displayed in Device Manager, or anywhere else.

I see it in the Manager of tasks.  Attached screenshot.

What I do...?

THNX!

GAL

Hi GalLahav,

I understand that you can not install the software for your Officejet 4500. I see that the software is the extraction, but Setup does not open.

First of all, you have a firewall or antivirus, such as McAfee, which could block the installation? If so, and you know how to disable your firewall/antivirus please do so temporarily and try to install again with the Print-install Wizard.

If you don't know how to disable the firewall/antivirus or if you've tried and the problem still persists, please follow the steps below. You will notice that some of these solutions are repeats of what I have proposed before, but it is preferable that we do these steps in the order presented. In fact, even if you have done some of these steps, please make them even once, you will find a few extra steps added. I know that these steps may seem complicated but please bear with me. Fingers crossed!

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
    • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.

    • Locate and open the folder starting with 7z (example: 7zS2356)

    • Open the Util folder

    • The CCC folder

    • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe

    • Once the uninstall is complete, reboot the computer

  3. Temporarily disablestartup services
    • Click on the Windows icon ( ) on the Windows task bar.

    • Type msconfig in the search programs and files box, and press ENTER. The MSCONFIG window opens.

    • Select the Startup tab and then click on disable all disable all programs that start when you turn on the computer.

    • Select the tab Services , the hide all Microsoft Services check box, click disable all , and then click OK .

  4. Temporarily disable Windows Update
    • Click on the Windows icon ( ), click all programs and then click Windows Update .

    • In the left pane, click change settings .

  • Under recommended updates , click never check the updates , and then click OK . If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  • Restart the computer
  • Follow these steps to reset the registry settings and options for Windows Installer.
  • Tags: HP Printers

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