Password blackBerry device bad Z10

Hello

I entered my password for the device but the phone call saying failed attempt and your data will be erased.

At the 10th attempt, my smart phone BlackBerry erased and now I don't see anything on the phone, his Blanck without menu or app.

Please what do I do? Help me!

Hello chinwemy1,

Welcome to the BlackBerry Support Community Forums

I'm sorry for what happened to your BlackBerry

If 10 times the password was typed wrong then it will be cleaned and restored to factory settings

If you have a backup of your data you can retrieve it with BlackBerry link please

Ice

Tags: BlackBerry Smartphones

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