Password protected PDF of Acrobat XI file can be opened in MS when the password contained a hyphen

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  Don't forget to log on as an ADMINISTRATOR

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  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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  Hi RKrensel,

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  If you are on windows system, run this tool cleaner Download Adobe Reader and Acrobat tool - Adobe Labs & restart your system.

  Make sure that there are no Adobe process running in the background using the Task Manager.

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  Let me remind you that your subscription for one year has already expired on 4 September

  Kind regards

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  Hi MAMARDA,

  Welcome to the Microsoft Vista answers Forum!

  I would like to ask you a few questions in order to get a better understanding of this issue so that we can better help you.

  (a) what version of Windows 7 use you?

  (b) what is the exact error message you are getting?

  Method 1: You can also try to perform a file system (scan SFC) verification tool. This tool will fix the system files are corrupted.

  Scan SFC enforcement procedure:

  1. click on the Start button

  2. on the Start Menu, click all programs followed by accessories

  3. in the menu accessories, right-click on command line option

  4. in the drop-down menu that appears, click the "Run as Administrator" option

  5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

  6. in the command prompt window, type: sfc/scannow then press enter

  7. a message is displayed to indicate that "the analysis of the system will start.

  8. be patient because the analysis may take some time

  9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

  10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

  11. once the scan is finished, close the command prompt window, restart the computer and check.

  Method 2: If this is a recent problem that has developed you can try to perform a system restore and check if it works very well.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Method 3: you can try to start safe mode and restore the system, if you are unable to do it in normal mode.

  For a safe boot, you can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

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  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  When you are in safe mode, follow the steps mentioned above to complete the restore of the system.

  Hope the helps of information.
  Please post back and we do know.

  Concerning
  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hello

  Do not download in the first place.

  Read this:

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  What is the file format of the images?

  All the pictures have the same symptoms?

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  Make sure you have all updates for your version of Vista.

  You can also try the new Windows Live Photo Gallery, as it has more features and should solve your problem.
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