Similar Questions

• Z10 with updated 10.3.2.2474 blackBerry problem

  Hello..

  I've updated may Z10 with the latest version. but after update device may not work correctly. It is not taki9ng the start up.

  I know the issues?

  I m able to switch it on only on the charge.

  because I remove the charger cable is turns off the device.

  Hello and welcome to the community!

  k97668 wrote:

  but after update device may not work correctly. It is not taki9ng the start up.

  Can clarify you that please? These words, I don't understand the behavior you're seeing.

  If he continues to be problematic and you've waited enough time (for example, to wait an hour to allow the first reboot after update to complete), then the logical thing to do is to perform a clean OS reload.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  I hope you have a good backup of before you started the process of update... for unless you can properly start your device now, it is unlikely that you will be able to take now a.

  Good luck and let us know!

• BlackBerry Z10 recharge using Blackberry link

  Hi, when I try to charge my Blackberry Z10 via Blackberry link it ask the password device that I go and she agrees and then it goes to the next screen initialization software update and it's been more than 30 minutes stuck that one screen on the PC and the green light is on, the device. I also want to ask if what he's going to fix my problem of battery because when it reaches 20% if it stops and I have to charge. Which will allow better, a security wipe and a refill using the link to Blackberry.

  Thanks in advance.

  The other thing to try is remove the battery and leave for about 90 minutes. It may take one or two times to do.

  If that still doesn't help not so you can try the wipe of security first, but you may need to replace the battery.

• Z10 blackBerry I can not connect my Z10 for BlackBerry link more.

  I have not had a problem until the other day, but now my Z10 is not recognized by BlackBerry link. I've deleted and reinstalled link 3 times, including the new 1.2 update. I have also reset my phone twice and tried two for BlackBerry USB cables and tried all three USB ports on my computer. On my phone when I plug it into my computer a pop up box appears on my phone and says it is connected to the computer, but the computer still does not recognize him. It can be synchronized via wifi, but that's all. Now a box pop up appears on my computer and said 'missing hardware ID - Windows cannot identify the device plugged into the USB composite device. For assistance, contact the hardware manufacturer.

  I hope that you tried to reboot your device. In addition, try to change the connection parameters in the 'storage and access' to connect to Windows and check if it solves your problem

  Try to connect the Z10 on another computer. If this is the case, you will need to remove the blackberry on your computer drivers and reinstall them.
  Try deleting blackberry drivers and resettlement.
  1. uninstall the link BB and BB Desktop Manager if you have one.
  2. check if all the drivers are deleted as a result of this http://www.ehow.com/how_8287066_remove-blackberry-drivers-windows-7.html
  3. restart the computer and reinstall the BB link. Restart the computer again.
  4 restart your device so that there is no problem on your device. Reconnect the device to the computer.

  If the device is not able to connect to another computer, it is likely a bad USB port.

• BlackBerry software Can can't Reload (restoration) my Q10 with Blackberry link!

  Hello

  Yesterday, I tried to use the security wipe feature to clean my unit, but it took too long, and then I took out the battery. Then, the device showed a message on the screen to connect to the Pc.
  I used these steps below to recharge my camera

  1. connect my camera to the computer
  2. run the software link to blackberry
  3. go to settings and reload
  4. the blackberry link found my Q10 and asked me to restore it to its factory settings
  5.a message indicates "check for blackberry device software update... "and the LED on the unit turned to the Green
  6. last message indicates "There is no update of the Blackberry device software" with nearly the only option!
  7. when I press on the fence, he rises again and show the message that means that I need to connect it to the PC

  So this means that I can't replicate my camera if it is noted to date!

  Help please if you can

  Try using an ADF file and instructions from this link:

• BlackBerry Z10 blackberry link and sd card

  Okay the first week I wasnted through the z10 out of the window, BUT now I'm in love! a few questions if

  (1) whenever I connect the z10 to my computer, I always get one! in a circle yellow saying error connection, but everything seems to work

  (2) how can I see what is on the sd card - I can see an overview but not what on this subject

  any ideas?

  Want to see what is on the card in the phone or a link? On the phone, go to the app file manager and select the icon in the lower left you can switch between the disks.

  With connecting link, if you go into your control panel on your PC, then in your device manager and see that it connects OK here. You can update the drivers from there I think too

• Z10 Z10 BlackBerry and Blackberry link

  How do you Blackberry Connect the primary device when you download DVD (rather than Windows media player)?

  Hi wnapier,

  BlackBerry link uses the Windows Media Player library to sync media to your device.

  Thank you.

• BlackBerry Z30 cannot back up with Blackberry link

  Hello

  I can't back up my data with Blackberry link. I have reinstalled BB connection on my laptop and even factory reset my phone without success. I have no problem to access the files, just when I tried to perform the backup, he kept saying my device is not associated to a BB ID and I need to connect. I check, my device is signed, so I don't know what the problem is. Help, please. Thank you.

  OK, you're right, it's at protect.blackberry.com

  Try to connect to it.

• Software BlackBerry Blackberry link no long only synchronize with Outlook 2013

  My BB Q10 cannot synchronize calendar and Contacts to link BB, because it finds no more prospects.

  I have a Lenovo desktop with 10 Windows (64-bit) and 2013 Office. I had office 365 before but had to uninstall because of a technical problem. Since I downloaded Office (and Outlook) 2013 the BB link does not recognize Outlook as an option to sync more.

  Hi Marcel

  As far as I know from reading the discussions in this forum and in the Microsoft support Web site, Outlook 2010 is compatible for Contacts and Calendar sync with BlackBerry link on Windows 10. I am using Outlook 2007 on Win10. But I use Outlook.com as master of my Contacts to sync and backup purposes. That's why I encourage you to try outlook.com and you'll like it.

• Software BlackBerry Blackberry Link fails to communicate with the device

  I hope that there could be some additional elements that could help with a problem I've seen with BlackBerry link. We have a user who has three computers he uses to back up his passport for Blackberry (depending on its location at the time). A laptop has started to display the communication error, it is stated in the subject line. BlackBerry connection on two other devices have no problem of communication with the phone.

  The device works on OS 10.3.2.2474, although the issue does not appear to be tied to a software update. We confirmed that the user was able to save his device to the affected machine after it has updated to this OS level.

  Initially, when it connects the device to the computer, the BlackBerry Device Manager does not detect a connected device. After change of the cable USB and the realization of step 2 below, the Device Manager and link show the connected device. However, the link always displays the communication error. The user is a local administrator on the system.

  I tried the things:

  1. update to the latest version of link.

  2. retrograde to Blackberry link 1.2.3.56, which is the version installed on two systems of work.

  3 uninstalled link 1.2.3.56 and performed a manual cleanup of old files, such as noted in Blackberry KB35666 http://support.blackberry.com/kb/articleDetail?articleNumber=000035666&language=English, to delete the files from the driver to the previously installed version.

  4 reinstalled link 1.2.3.56, which gave me a perfect match for all the drivers on the affected system and two systems of work.

  5. manually created firewall rules that appear on work mDNSResponder.exe, nginx.exe and tunmgr.exe systems. The application for peermanager.exe rule created on an affected system.

  6a played with .NET. The system was originally installed 4.51. I uninstalled and installed 4.0 (which is the version required by the 1.2.3.56 link). Later, I've upgraded to .NET 4.52.

  7 off completely Windows Firewall and antivirus on the system. Neither touched the issue.

  8 connectivity test using another profile of Windows user on this system and later another device Blackberry OS 10. Reproduce the issue with the two tests.

  9 Ran through all the other suggested steps in the article noted in step 3. An oddity I noticed during these controls: under the Windows user profile, I am unable to ping the IP assigned to the device. This prompted the tests with the Windows Firewall and AV out. However, when we tested with a different user on the same system (with Firewall and AV) on profile, we are able to ping IP assigned to the device. This allows however for us to communicate with the device via link, however.

  Not to mention that the redefinition of the system (which, in my opinion, is far too radical to get this software to work), I hit a brick wall with items to check then. Has anyone else experienced this problem and it is resolved through a different way? Any comments would be greatly appreciated.

  Well, I guess everything he needed, it had happened to a point where I thought I was out of options. We finally got this device communicating by link.

  I had run across this article during my first troubleshooting http://support.blackberry.com/kb/articleDetail?ArticleNumber=000035829 and it is a problem, because we already had 4.51 .NET on the system and tried to reinstall it think.

  I went down the .NET 4.5 system, and of course link works again.

• Software BlackBerry Blackberry Link cannot communicate with device

  Does anybody know a solution for this?  I'm in Windows 8.

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/49672/tom1359418099212.jsp

  System requirements: BlackBerry link for Windows

  Software

  Windows XP SP3 or later, Windows Vista, Windows 7 Microsoft .NET Framework 3.5 SP1 or a connection Internet active iTunes 10.1 or later or Windows Media Player 11 or higher for synchronization of music

• Terminal software BlackBerry not detected on Blackberry link

  My Z10 camera get not detected on connection to Blackberry. State list as 'connected', but by displaying the message "Please reconnect your device or reload (reload OS). Also, devices (Flash memory and memory card) don't get not initialized ad readers on the Windows XP operating system.

  After reading some of the messages of the forum of Blackberry Support, I uninstalled the adapter for BlackBerry smart phone and reinstalled the same. Later, my machine started to be detected on Blackberry link as being well since both devices (Flash and SD) are visible in My Computer Space.

  Note: Make sure that your device Z10 is connected to your PC/laptop

  (1) right click on desktop

  (2) navigate to the properties-> click on Device Manager

  (3) expand "network adapters."

  (4) right click and uninstall all associated Blackberry adapters

  (5) disconnect your BlackBerry smartphone, and then reconnect the same for PC/computer laptop (through USP of course)

  (6) it will automatically install disks required to your PC/laptop

  (7) now to check the connectivity with Blackberry link if it is connect to your device and also check the "My Copmputer" space if it's Flash and SD projection as readers

• BlackBerry software after security wipe, BlackBerry link does not identify my backup file as valid for the device

  I had trouble with my Z10, then I backed up with BlackBerry link (which seemed to work creating a file close to 1 gigabyte) then I did a cleanup of security: when I rebooted, I went through the installer until the end, then the element 'Restore' has been enabled from the context menu of the device.

  When I click on 'Restore' after few seconds the bed message "no backup is available for this device.

  Is there a function "no, really, RESTORE THIS FILE ' emergency can I call it? I don't want to have to redownload all my apps and reconfigure the whole device.

  Thanks a lot for the quick reply... I did some additional checking and I confess that sometimes Windows file permissions are strange and mysterious to me... for some reason, Windows Home Server share where I write my backups to was ' write only ' BlackBerry-link point-of-view... when I searched and had difficulties, just pick it up and copy the file, I added my user login to the official list of the users 'Total control' on this file. , and then BlackBerry link found the file very well... now is restoration.

  Sorry for the false alarm, but maybe this will help someone else in the future :-)

• BlackBerry software Blackberry link

  Will there be an upgrade to Blackberry link anytime soon that allows synchronization of e-mail, contacts, calendar and tasks in Microsoft Outlook for the Z10?

  You need to download the new Blackberry link 1.1?

  With the release of the BlackBerry link 1.1.1 for Windows, a new feature has been added that allows you to synchronize your local Microsoft Outlook contacts and/or calendar data between your computer and a device BlackBerry 10 under 10 BlackBerry OS version 10.1 or later.

  http://www.BlackBerry.com/blackberrylink

  http://helpblog.BlackBerry.com/2013/06/how-to-Setup-contacts-calendar-sync-using-BlackBerry-link-1-1...

• Software BlackBerry BlackBerry link restore backup on laptop

  I have created a support for my Z10 using BlackBerry Link, the next day that my Z10 crashed. It is likely that will be replaced by a classic, but I haven't found the classic in stock yet. First question: can I restore selected files from the backup to my laptop? Second question: can I restore selected files backup Z10 to a classic? I'm particuilarly interested Contacts, but there is a treasure of files, including downloads, I don't want to lose. -rabbitupnorth

  Hi rabbitupnorth,

  To answer your questions:

  1.) files saved in a backup BlackBerry can not be restored to your laptop. Data such as Contacts should be synchronised using BlackBerry link from your smartphone to the computer.

  2.) Yes, the backup file created from your BlackBerry 10 smartphone can be restored to the classic BlackBerry smartphone. To do this, please make sure that you are connected to the classic BlackBerry with the same BlackBerry ID that was used to create the backup file. Otherwise, BlackBerry link will not be able to restore these data.

  Something to consider: there may be problems for some applications application compatibility when you restore the BlackBerry Z10 version for the classic BlackBerry. These are not very widespread and application developers have done good work to include support for the classic BlackBerry screen resolution, but you'll notice that some applications are not properly formatted to change the screen size/resolution. I would recommend looking for BlackBerry World app after updates restored data in the classic.

  From my experience from a BlackBerry BlackBerry classic Z30, most if not all applications have worked extremely well after the restoration and I had no specific problem.