Pavilion 14-al015na: new HP laptop reboot without warning

Similar Questions

• My laptop Shutdown without warning

  My new hp Pavilion I fighting around October 2014' seem to be stopped without warning. He stopped with the stop window displayed you. it happen 3 times. Help, please

  Hi @timotius,

  Thank you for visiting the Forums HP's Support and welcome. I looked into your problem on your HP laptop and with that he closed without warning. Here is a link to restore the BIOS. Please note remove any and all USB devices and remove the memory card in the slot of the card reader. Disconnect all non-essential devices.

  Can get into safe mode with command prompt?  sfc/scannow should scan your system to find errors on the command line. You can see this Microsoft document on the system recovery options.

  Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system. If you need an update, this could cause what you have installed.

  Have you installed a software or hardware?

  Hope this helps you.

  Thank you.

• Laptop shuts down without warning

  Hello

  I have a laptop - HP Pavilion Sleekbook 15-b000ej with Windows 8.

  Recently, she stops without warning, but only when working on the battery. Although I guess the battery is old and I need to get a new - I don't understand, is why the laptop stops instead of going to hibernation. I checked the power settings. It is supposed to never closed, but go into hibernation, but it never does.

  So is it the battery or something else?

  Thank you.

  Hello

  I would like to know some information about the problem so that we can help you better.

  You made any hardware or software changes on your computer before the show?

  Thank you for details on the question and your efforts to resolve.

  I also know that the inconvenience that you are experiencing due to shutdown of Windows problem. I will definitely help you.

  This problem may occur because of corrupted or incorrect power settings.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run Troubleshooter of power and control. Please follow these steps:

  a. press Windows + C keys together, and then click Search.
  b. type Troubleshooting in the search box and click on it in the search results.
  c. click on "display all" and then click "Power".
  d. click on 'Next' and follow the on-screen instructions.

  If this does not help, use method 2.

  Method 2:
  Please see suggestions of Kate Li and marked as answer kelvin_hsu, Microsoft of contingent personnel, Moderator on January 27, 2014.
  https://social.technet.Microsoft.com/forums/Windows/en-us/3149cdae-21ee-4B2A-9321-5d4841e1c24b/Windows-shuts-down-instead-of-hibernation?Forum=w8itprogeneral

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Printing a Web page to a .pdf or .xps file generates a file but it is empty. How can I fix it? I have Firefox 40.0 on a new computer laptop for Windows 10

  When I print a Web page to a .pdf or .xps file, it creates a new file, but file Explorer says it's 0 KB in size. These .pdf files will open, but they are white - the only thing that appears is the outline of a page, without anything in the outline. When I print an .xps file, File Explorer shows that it contains 0 KB. When I try to open it, I get a message saying that the XPS Viewer cannot open the file. These things just started for me a few days after I installed Firefox 40.0 on a new computer laptop of Toshiba Satellite with 10 Home Windows operating system. I have the latest version of Flash Player (in fact, I just tried redownloading and reinstalling the current version; that does not solve the problem). I tried to change the format by default to print to .pdf file, but that has not solved the problem. I contacted the chat Windows support site; They told me that it was not a Windows problem. Is this a Firefox problem? If so, you can tell me how to solve the problem, please?

  Thank you
  ssavage

  First of all, try to disable the extensions to see if that helps this, then try safe mode.

  • Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox
  • The problems of Firefox in Mode safe

• Reboot without the CD possible?

  Hello

  Last year, I bought a TOSHIBA A100 - 147 T2050 (in the United Kingdom). I lost the CD it came with and have virus, etc which has stopped working with web browsers. Is it all the same to get the CD or reboot without a CD to wipe it and start over to factory settings.

  Thank you

  Hello
  You can go to local ASP and tell them that you need a new recovery CD, or you can order it directly here:

  https://backupmedia.Toshiba.EU/landing.aspx

  With this CD, you can set your notebook back to factory settings.

• How can I top up my new ipod touch 6 without mac or pc?

  How can I top up my new ipod touch 6 without an update mac or pc? I use a laptop Toshiba Chrome. Mac OS is too old to update. and PC has Vista.

  Also need a copy of the manual to use/users.

  Thank you.

  You can always load and synchronize with Vista (and XP

  XP and Vista require iTunes 12.1 you get here:

  12.1.3 iTunes for Windows (32 bit)

  12.1.3 iTunes for Windows (64-bit)

  For the load only you can buy a charger from the wall outlet that has a USB port. Yu can get everywhere

• 15 - af131dx: old SSD installation in the new HP laptop

  I have an Intel SSD, I used in an old laptop Lenovo, without problem.

  I bought a new laptop from HP 15-af131dx and install the SSD inside.

  I tried several methods and can not get the HP to play the disc.

  What do you recommend?

  Also, how is this product was not found on the site of HP?
  I believe that this model is only a year or two.

  Hello:

  Your laptop model is located on the site of HP...

  http://support.HP.com/us-en/product/HP-15-AF100-notebook-PC-series/8543365/model/8961406

  Unfortunately, I can't help you with why the Intel SSD will not work in your laptop.

  See if on the legacy mode and turn off secure in the BIOS startup Gets the reader to work.

• New HP laptop

  I have a new HP laptop and when I play that is POGO, it only goes to the implementation of the game and then click on. I've just updated Java, but it did not always help.
  It is a Windows Vista.

  Hi FiestyFlasher,

  Thank you for writing to Microsoft answers Community Forums.

  Try adding a favorite running Internet Explorer (without Add ons).

  Start > all programs > Accessories > system tools > click Internet Explorer (No Add-ons)

  If this works it means that there is a problem with one of your modules, in this case, you can remove all the and start over.

  Try to upgrade to the latest version of flash.

  You can try to disable the firewall and check.

  I hope this helps.

  Kind regards

  Sharath

  Microsoft Answers Support Engineer

• Can I purchase/use a Windows 7 OEM on a new computer laptop with FreeDOS?

  Can I purchase/use a Windows 7 OEM on a new computer laptop with FreeDOS?

  If, therefore, in case I ever need to reinstall (on the same laptop, no change of motherboard), can be reinstalled/reactivated as usual without having to call Microsoft?

  If you buy from a seller valid an OEM version, and assuming that the manufacturer of your laptop provides drivers win7 for the appropriate bit of victory version, there is no problem.

  If you need to reinstall you may need to use the phone activation

• Failure of Windows 7 Anytime Upgrade on the new computer laptop

  Hello

  We just bought a new Asus laptop that came with Windows 7 Starter as standard.

  A week later, we bought an Express Upgrade Home Premium 7.

  The upgrade has failed at first time around; following the advice of the community, I tried the following:

  Check all updates;

  Installed the CheckSUR tool fix;

  Disabled user account control;

  Disabled antivirus;

  The hard drive to find errors;

  Profiled selective startup in MSConfig.

  In the end, I got was a "invalid product key" - which it is not.

  Windows displays as entered, and I have SP1.

  As a last resort, I have reset the specifications of the factory and tried the Express upgrade as the first thing on the PC 'cost '. Upgrade failed after 25 minutes.

  In the very final resort, I reset all the solutions above workaround to the specifications of the factory again, re-directed (except by disabling the antivirus because I have not reinstalled which again - there is only Windows Firewall between me and the world wide). Update failed.

  I just tried to disable the Windows Firewall and tried the upgrade - my product key verified program, was asked to accept the terms, told me it would be as little as 10 minutes - but now it's to say the upgrade button that I entered is a version of Windows that does not work with the Express upgrade... but it IS an Express upgrade.

  It took nine days so far - please you have the magic answer? Thank you waiting...!

  You have already done most of what I have posted, but it can't hurt to read and review as it is possible that you missed.

  Windows 7 Anytime Upgrade fails:

  If your getting the following: error: Windows Anytime Upgrade failed
  This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
  See: http://support.microsoft.com/kb/2660811

  = Other reasons and possible corrections.

  Windows Anytime Upgrade fails with the error:
  "every time that the upgrade has failed. Go online to solve the problem.
  http://support.Microsoft.com/kb/2658652

  -------------------------------------------------------------------

  (A) if at any time the upgrade fails: run the Windows 7 Upgrade Advisor:

  http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

  --------------------------------------------------------------------

  (B) If Internet Explorer is not configured as default web browser,
  you need to make sure and try the Express upgrade.

  --------------------------------------------------------------------

  (C) stop and restart your computer.

  (1) implementation of the reinforced system - method #2 tool (download and run the tool: "Checksur.exe")
  http://support.Microsoft.com/kb/947821
  (System resources, such as file of data, even in the data memory and registry data, can develop inconsistencies during the lifecycle of the operating system. The system update tool attempts to resolve these inconsistencies).

  (2) disable any security software before attempting to upgrade

  (3) disconnect external devices of unneccesarry.

  -------------------------------------------------------------------

  (D) if still Anytime Upgrade fails, disable the user account control:

  1. go in user accounts in Control Panel

  2 change user account control settings

  3. pull the slider to the level as low as possible

  4 restart the computer

  5. repeat the process "Anytime Upgrade"

  To start the upgrade process:
  Click on start/search and enter the words: Express upgrade
  Then, in the list of the search results, click on "Windows Anytime Upgrade".
  Then follow the prompts on the screen anytime upgrade.
  Basically, all you need to do is enter the Windows 7 upgrade product key.

  Another method:
  (Located at the top right) Start/Control Panel/small icons option / click the "Windows Anytime Upgrade".

  -------------------------------------------------------------------

  (E) if it continues to fail, try the following 3 methods:
  Method #1
  (1) run Chkdsk and see if it helps.
  Click Start / type: CMD and right click 'CMD' and select 'run as administrator '.
  At the command prompt, type: chkdsk /f /r
  Restart your system, hard drive of your computer is analyzed to find errors and will try to correct them.

  (2) run the Memory Diagnostics to look for problems with the system hardware. Type of memory in start search and press ENTER to open the memory diagnostic tool open. Click restart now and check for problems. Your computer will restart and will start the diagnostic program. Please note the reported errors.

  Method #2
  1. click on start, type: "msconfig" (without the quotes) in the box and then press the ENTER"" key.

  User account control permissions: If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.

  3. under "Selective startup", uncheck the "Load Startup items".

  4. click on the 'Services' tab, click to select the box "hide all Microsoft Services" and then click on disable all.

  5. click on 'OK '.

  6. When you are prompted, click "Restart."

  7. once the computer has been restarted, check if the problem is resolved.

  Method no. 3
  If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:

  HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  -Anytime Upgrade may not work for all versions of Windows-

  Note: Retail 'Full' or 'Upgrade' product keys will work when you use the Express Upgrade feature.
  Upgrade Express 'can' not work (check with the manufacturer of the computer support team) for users who have the OEM and integrators systems product keys, this also applies to the VL (Volume License), - MSDN Academic Alliance (MSDNAA) or products keys that do not work and take over the Anytime Upgrade option. KMS users consult your administrator before attempting to perform an Express upgrade.

  J W Stuart: http://www.pagestart.com

• Cannot download microsoft 2010 on new hp laptop using the key of activation... pulled out of hyphens still cannot connect

  just bought a new hp laptop. Tried to download Microsoft 2010 by.. activation key with and without hyphens. Have the cd too, but has not installed with cd. can someone tell me how to install it

  Microsoft has built many things in 2010... you talk about Microsoft Office 2010?  I guess that Yes.

  In any case, the activation of the CD key works only if you use the CD.  You will not be able to download it from the site and then use the key from the CD.  You must use the CD.

• The system has rebooted without judgment properly first. This error can be caused if the system is unresponsive, is crashed or lost power unexpectedl

  Im having problems with my new rig. All of a sudden it stops working when I just run windows, it can takes minutes to BSOD or seconds.

  I checked the event viewer and that's what I have.

  Event ID: 41
  Task category: (63)
  Level: critical
  Key words: (2).
  User: SYSTEM
  Computer: Sprutmunn
  Description:
  The system has rebooted without judgment properly first. This error can be caused if the system unresponsive, crashed or unexpected power loss.
  The event XML:
  
   
     
      41
      3
      1
      63
      0
      0 x 8000000000000002
     
      1370
     
     
      System
      Sprutmunn
     
   
   
      10
      0 x 0
      0x2
      0 x 1
      0xfffff802e1ccb722
      0
      0
      0
   
  

  IM, including the dmp so file--> https://www.dropbox.com/s/9srgscrrwm96jeq/060814-6578-01.dmp

  I hope some of you guys can help me, ill be happy for all the advice you can provide.

  Thank you

  TJ

  This phenomenon was related to iaStorA.sys Intel Matrix Storage Manager driver from Intel Corp.  It is a buggy especially with SSDS driver or hybrid.  I'd install the most recent driver available, even if it is the same date that drivers become corrupt.

  If you have a SSD drive or hybrid don't forget to update the firmware and you really need to update to win 8.1, you will stop to get the updates bit of time if you do not have.

  Microsoft (R) Windows debug 6.3.9600.17029 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Users\Ken\Desktop\060814-6578-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol of validation of the path summary *.
  Location of response time (ms)
  Deferred SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
  Symbol search path is: SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 8 Kernel Version 9200 MP (8 procs) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 9200.16864.amd64fre.win8_gdr.140309 - 1509
  Computer name:
  Core = 0xfffff802 'a 5088, 000 PsLoadedModuleList = 0xfffff802' 50b56aa0
  The debugging session: 17:49:48.785 Sunday, June 8, 2014 (UTC - 04:00)
  System Uptime: 0 days 0:01:33.409
  Loading the kernel symbols
  ...............................................................
  ................................................................
  ............................
  Loading user symbols
  Loading unloaded module list
  .........
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Bugcheck A, {0, 2, 1, fffff80250944722}

  WARNING: Unable to verify timestamp for iaStorA.sys
  ERROR: Module load completed but symbols can be loaded for iaStorA.sys
  Probably caused by: iaStorA.sys (iaStorA + 6710a)

  Follow-up: MachineOwner
  ---------

  0: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  IRQL_NOT_LESS_OR_EQUAL (a)
  An attempt was made to access an address pageable (or completely invalid) to a
  application interrupt level (IRQL) that is too high.  It is usually
  caused by drivers using a wrong address.
  If a kernel debugger is available, download the stack trace.
  Arguments:
  Arg1: 0000000000000000, referenced memory
  Arg2: 0000000000000002, IRQL
  Arg3: 0000000000000001, bit field:
  bit 0: value 0 = read operation, 1 = write operation
  bit 3: value 0 = not an enforcement operation, 1 = performance operation (only on chips that support this level of State)
  Arg4: fffff80250944722, address memory

  Debugging information:
  ------------------

  WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80250be2168
  GetUlongFromAddress: cannot read fffff80250be21f8
  Paged 0000000000000000

  CURRENT_IRQL: 2

  FAULTING_IP:
  NT! KeAcquireInStackQueuedSpinLock + 32
  fffff802'50944722 488711 xchg rdx, qword ptr [rcx]

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

  BUGCHECK_STR: AV

  Nom_processus: System

  ANALYSIS_VERSION: 6.3.9600.17029 (debuggers (dbg). 140219-1702) amd64fre

  DPC_STACK_BASE: FFFFF80251BE3FB0

  TRAP_FRAME: fffff80251bdd730-(.trap 0xfffff80251bdd730)
  NOTE: The frame trap does contain not all registers.
  Some registry values can be set to zero or incorrect.
  Rax = 0000000000000002 rbx = 0000000000000000 rcx = 0000000000000000
  RDX = fffff80251bdd930 rsi = 0000000000000000 rdi = 0000000000000000
  RIP = fffff80250944722 rsp = fffff80251bdd8c8 rbp = fffff80251bddab0
  R8 = fffff80251bdd930 r9 = fffff880019a3800 r10 = fffff80251bdd870
  R11 = 0000000000000002 r12 = 0000000000000000 r13 = 0000000000000000
  R14 = 0000000000000000 r15 = 0000000000000000
  iopl = 0 nv up ei pl zr po nc
  NT! KeAcquireInStackQueuedSpinLock + 0x32:
  fffff802'50944722 488711 xchg rdx, qword ptr [rcx] ds:00000000'00000000 =?
  Reset the default scope

  LAST_CONTROL_TRANSFER: from fffff802508e3769 to fffff802508e4440

  STACK_TEXT:
  fffff802 '51bdd5e8 fffff802' 508e3769: 00000000' 0000000 a 00000000'00000000 00000000'00000002 00000000'00000001: nt! KeBugCheckEx
  ' fffff802 '51bdd5f0 fffff802' 508e1fe0: 00000000 ' 00000001 fffff802 ' 51bdd930 ffff38d7 '6a9e1d00 fffff802' 51bdd730: nt! KiBugCheckDispatch + 0 x 69
  fffff802'51bdd730 fffff802'50944722: fffff880 '0176610a 00000000 00000000' fffffa80' 0d4cdb90 00000000'00000002: nt! KiPageFault + 0 x 260
  ' fffff802 '51bdd8c8 fffff880' 0176610a: 00000000 ' 00000000 fffffa80 ' 0d4cdb90 00000000'00000002 00000000'00000000: nt! KeAcquireInStackQueuedSpinLock + 0x32
  fffff802'51bdd8d0 00000000' 00000000: fffffa80'0d4cdb90 00000000'00000002 00000000'00000000 fffffa80 0'c 770500: iaStorA + 0x6710a

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  iaStorA + 6710 has
  fffff880'0176610 has?              ???

  SYMBOL_STACK_INDEX: 4

  SYMBOL_NAME: iaStorA + 6710 has

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: iaStorA

  Nom_image: iaStorA.sys

  DEBUG_FLR_IMAGE_TIMESTAMP: 51fb0de8

  FAILURE_BUCKET_ID: AV_iaStorA + 6710 has

  BUCKET_ID: AV_iaStorA + 6710 has

  ANALYSIS_SOURCE: KM

  FAILURE_ID_HASH_STRING: km:av_iastora + 6710 has

  FAILURE_ID_HASH: {f733faf2-d2a8-1b11-9fa3-afbe5930de67}

  Follow-up: MachineOwner
  ---------

• New computer laptop or refurbished?

  I recently bought a new toshiba laptop, after I had put in place one of the first things is to do a backup. In the box were 5 know how records of recovery media which I assumed were virgins and make the back upward. When I put in the cd player, I realized that they all have been used. So where did they come?
  I bought this laptop from Currys/PC world, I think that this may be a returned item as new package.
  Someone at - it ideas?
  Thanks Dave

  Hi Dave

  Only thing you can do is to contact the seller and explain the situation. Don t waste your time here in the forum. Contact them as soon as possible and seek explanations.

• Sync Palm TX with Palm Desktop on the new computer laptop

  Hello

  I use a Palm TX and have been timing it (via wifi) with Palm Desktop installed on my laptop for several years, with the help of you all.  I have a new Dell laptop, running Windows 10 and I would do the same thing on this one if possible.  I downloaded and installed Palm Desktop 6.2 for the new laptop and it asks me to synchronize my device.  So I attached the cable (thought I start with this and get the wifi part will later) and press the hotsync button.  The device will attempt to connect, but I get the message "connection could not be established... '. Check your configuration and try again. »

  Any ideas?

  Thank you

  Harry

  I think I have the ability to HotSync via a cable is a good choice.  Aceeca for Vista and W7 and W8 files should work for W10 also.

  I also have a file at the beginning of the list of Wifi HotSync.  Go through it and see if you can get it to work with your laptop.

  WyreNut

• Where can I find my new hp laptop laptop system software and recovery to open their Web site?

  Where can I find my new hp laptop laptop system software and recovery to open their Web site?

  1. I have install the hp bios system update and failed.

  2. the beginning of HP ENVY 17 laptop u011nr - displays the message "something wrong."

  3. then I do the restore point.

  4. once I did this, the PC can not correctly run windows 10. Has lost nearly 50% function.

  5 then, I run the recovery.

  6 the result is OP deaths.

  I invited, I need to reinstall all windows of the OP and all equipment control software.

  Where can I find my new hp laptop laptop system software and recovery to open their Web site?

  Hello

  Please use the last item on the following link:

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-17-notebook-PC-series/10862141/model/11992079

  or

  http://support.HP.com/us-en/mediaorder/HP-envy-17-u000-notebook-PC/10862141/model/11992079/softwareitem/900074-003/STEP1?SKU=W2K87UA

  Kind regards.