Printing a Web page to a .pdf or .xps file generates a file but it is empty. How can I fix it? I have Firefox 40.0 on a new computer laptop for Windows 10

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• I am trying to install a new printer. I get an error code 80072EFD of # when I try to download the software. How can I fix it?

  I am trying to install a new printer.  I get an error code 80072EFD of # when I try to download the software.  How can I fix it?

  See if this article is of no help:

  "You may experience some temporary connection errors when you use Windows Update or Microsoft Update to install updates"
    <>http://support.Microsoft.com/kb/836941 >

  HTH,
  JW

• Windows Vista Home premium, suddenly tells me &#34; this copy of windows is not genuine &#34; but it is &#33; how can I fix it?

  Just, I turned on my laptop and logged on to windows. My office is now black with writing down stating "Windows Vista build 6002, this copy of windows is not genuine". That's not true, I've had this laptop for 3 years and Windows Vista Home Premium installed. A popup come ask me to enter a product key, because the current one is not valid. How can I fix without reformatting my laptop?   Diagnosis: Diagnostic (1.9.0027.0) report:-Windows Validation Data--> Validation status: Invalid Code of Validation of license: 50 of the online Cached Validation Code: n/a, hr = 0xc004f012 Windows product key: *-* - 27HYQ - XTKW2-WQD8Q Windows Product Key hash: U8YEZzymoD4DMyaMb32rPrNIS90 = Windows product ID: 89578-OEM-7332157-00061 Windows product ID Type: 2 Windows license Type: OEM SLP Windows OS version : 6.0.6002.2.00010300.2.0.003 ID: {A0E2EF63-1522-475B-9FF0-963FA081E614} (3) is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0 x 80070002 signed by: n/a, hr = 0 x 80070002 product name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.111025 - 0338 TTS Error: Validation diagnostic: resolution state: n/a Vista WgaER data--> ThreatID (s): n/a, hr = 0 x 80070002 Version : n/a, hr = 0 x 80070002 Windows XP Notifications data--> cached result: n/a, hr = 0 x 80070002 file exists: No. Version: n/a, hr = 0 x 80070002 WgaTray.exe signed by: n/a, hr = 0 x 80070002 WgaLogon.dll signed by: n/a, hr = 0 x 80070002 OGA Notifications data--> cached result: Version 102: 2.0.48.0 OGAExec.exe signed by : Microsoft OGAAddin.dll signed by: given Microsoft OGA--> status of the Office: 109 N/A OGA Version: registered, 2.0.48.0 signed by: Microsoft Office Diagnostics: data browser B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3--> Proxy settings: n/a User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) default browser: C:\Program Files\Mozilla Firefox\firefox.exe download signed ActiveX controls: fast download unsigned ActiveX controls: disabled run ActiveX controls and plug-ins: allows you to initialize and script ActiveX controls not marked as safe: disabled allow scripting of Internet Explorer Webbrowser control: disabled Active scripting: allowed ActiveX controls recognized safe for scripting : allowed File Scan data--> data--> Office details: {A0E2EF63-1522-475B-9FF0-963FA081E614}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-WQD8Q89578-OEM-7332157-000612S-1-5-21-3416911695-796256846-1903382592Hewlett-PackardSLIC-MPCHewlett-PackardF.2420090612000000.000000 + 0009A323507018400F80c 090409AUS Eastern Standard Time(GMT+10:00)03HPQOEMSLIC-MPC109 Spsys.log content: 0 x 80070002 License data--> the software licensing service version: 6.0.6002.18005 name: Windows Vista,. Edition HomePremium Description: Windows operating system - Vista, channel OEM_SLP ID of Activation: bffdc375-bbd5-499d-8ef1-4f37b61c895f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 89578-00146-321-500061-02-1033-6001.0000-1162009 install ID: 019165974743391526041611203961964143082522908981268483 processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 use license URL: http://go.microsoft.com/fwlink/?LinkID=43476 product key certificate URL: http://go.microsoft.com/fwlink/? LinkID = 43475 partial product key: WQD8Q license status: Notification Notification reason: 0xC004F059. Windows Activation Technologies--> s/o HWID data--> HWID current hash: OgAAAAEAAgABAAEAAQADAAAABQABAAEAeqjuyVAeRPB6f3Sf/N3y9C3imog8/t0OsPbUCqxWaCxGyg == OEM Activation 1.0--> n/a OEM Activation 2.0 data--> valid BIOS for OA 2.0: no, not valid SLIC table Windows marker version: n/a OEMID and OEMTableID consistent: n/a BIOS information: ACPI Table name OEMID value OEMTableID value APIC HPQOEM SLIC - MPC FACP HPQOEM SLIC - MPC HPET HPQOEM SLIC - MPC BOOT HPQOEM SLIC - MPC MCFG HPQOEM SLIC - MPC LAURENCE ASF!            HPQOEM HPQOEM SLIC-SLIC-MPC SSDT PmRef CpuPm SLIC-MPC

  Your problem is that the PC is unable to properly read the table BIOS SLC, which should not be able to activate the key to OEM_SLP product in use here.

  You must change the key to that on your COA sticker on the case of the machine, using the link to the product key of Cange the bottom of system properties - you will then need to activate by phone.

• Installation Failed for HP Laserjet 1200 Series in the new computer laptop with Windows 8, 64-bit

  Name of the product - HP Laserjet 1200 Series PCL 6 Driver

  Operating system: Windows 8 Home Edition, 64-bit

  Error message: cannot find the series 1200 on the network. To locate manually click ok...

  Changes Made - this is an installation on the new laptop, in Windows 8, 64-bit

  Description:

  1 installation of an existing network, consistedof a desk and two wireless laptops.

  2. the two portable computers have Windows 7, 64 bit. Above the named printer is accessed successfully for laptops.

  3 replaces one of cell phones with 8 64-bit Windows.

  4. the path of the 1200 series is: wireless printer to the router, router to the desktop via ethernet, from desktop to a printer via a cable.

  5. the configuration of the wireless printer is

  Name: HP Laserjet 1200 Series PCL 5

  Port: \\Central\HPLaserj

  Printer: HP Laserjet 1200 Series PCL 5

  Driver: HPMCPM25. GPD 5.8.2008

  Problem

  Impossible to re-create this path with Windows 8, 64-bit configuration.

  a. when I try to download a driver always end up with a file called UPD-pcl6 - x 64 - 5.6.0.14430

  This seems to be a universal PCL 6 printer driver, can successfully decompress the file and create a folder

  b. during installation, I can see the desktop ICON printer (name: \\central\HPLaserj); So far so good

  c. process is unable to locate a driver and ordered to locate manually.

  d. accessing the HP Universal Driver files fails because a driver is not found.

  e. caraa attempt enter fails because you can't enter address above (\\central\HPlaserj). Cannot enter HPLaserj for the address, which obviously does not work.

  f. when the installation showed a list of drivers, the only one that I found was a universal PCL 6, which is what I thought, I tried to download the original.

  This set up has worked successfully to Windows 7 64 bit. It seems that I need help much more expertise to guide me through this whole upward.

  Problem solved.

  This link gives a good overview of the solution

  http://www.sadjad.net/blog/2012/11/28/Windows-8-shared-printer-driver/

• The PDF documents and word began appears correctly in the browser. How can I fix it?

  Until a week or so, when I opened a pdf or word document in Firefox, it would open in a new window and I could see no download. Now, when I open a pdf file, it shows a few lines, but no text. I can only view the document, if I download the document, which will display correctly. Today, I tried to open a document in Word from Firefox. A new window opens and he told me how many pages it had, but all pages are white.

  Is there a way to fix this? I love not having to download documents, unless I want to save them.

  I'm using Firefox 37.0.1 on a computer running Windows 7 Enterprise, Service pack 1.

  Thank you
  Jessica

  Ok. My computer is up to date last night and today it works. So I'm good for now. If this happens to someone else, I don't know how it was fixed, in addition to the fact that my computer ran updates and restarted.

  Thank you
  Jessica

• Skype app on my new computer laptop with windows 8 does not properly

  I have following questions: 1. The Skype app is not always visible (earlier (in widows 7), he was part of the task bar and I could see if he had any message 2) When I click on open it does not open for long before, it was always on (part of startup) 3. Of course, the interface is not as convenient as the last of them. Can I get the previous version of Skype with app version for windows 8.

  You can simply install the desktop version 'normal' using this msi installer for the currently latest version of Skype 6.3.0.107:

  http://download.Skype.com/MSI/SkypeSetup_6.3.0.107.msi

• How to downgrade version starter W8 on the new computer laptop for W7?

  I just bought a Dell laptop with Starter W8 OS and HATE it! How to downgrade for W7?  I read articles that say I can come back to W8 W7 Pro, but I can do this in the version I have? Or that I must first be upgraded to Pro before decommissioning at 7?

  There is no Windows 8 Starter, I guess, you have "Windows 8"on the computer."

  You will first need to go to the website of manufacturers for your model computer and first find out if there are native drivers in Windows 7. A large number of computers that are preloaded with Windows 8 have no native driver support for Windows 7 by the manufacturer. If there is no native driver, you will need to consider returning the machine and buying a machine preloaded with Windows 8 Pro with downgrade rights to Windows 7 Professional. Or look through the catalogue of manufacturers for systems already preloaded with Windows 7, usually the business sector will have these options.

• Could not map the drive from external hard drive to the new computer laptop with windows 7-64 bit

  I just got a new laptop with windows 7-64 bit.  When I try to map a drive on my external hard drive, it tries to connect but then returns the message "the network path was not found" I even tried to use the ip address.  The external drive is turned on and I can be mapped to other computers in my house.  When I click on browse in the drive, network adapter, and then click the network folder window, I see that what's on my pc.

  Hi katnoir,

  Follow the steps described in the links:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/Windows-7-network-error-code-0x80070035-Windows/84791143-B70a-4EC2-B700-98df657fe45c

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-networking/Windows-logon-unsuccessful-during-map-network/055d61a5-00d0-4798-9e98-66e6ba0726de

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/ErrorCode-0x80070035-the-network-path-cannot-be/d2debc9c-afbb-497c-A0D8-a3e4e0137061

• Download the adobe reader software causes all my icons show as pdf files when they are not, how can I fix?

  Any help out there?

  Here you go: Application, file icons change in Acrobat/Reader icon

• Windows Live Photo Gallery does not recognize my CD/DVD burner. How can I fix?

  I installed Live Photo Gallery (twice), but it does not recognize my CD/DVD burner, which works OK otherwise.  How can I fix?

  PCubedP

  Hello

  As the question is limited to Windows Live Photo Gallery, I suggest that you post the question on the link provided below for assistance.

  http://windowslivehelp.com/product.aspx?ProductID=20

• Acrobat Pro 9.5.5 - installed new HP printer with scanning capabilities now Acrobat will not work.  How can I fix it?

  Acrobat Pro 9.5.5 - installed the new HP printer with scanning capabilities.  Acrobat message now shows that never ceased to license.  Needs to be repaired.  I tried to fix it with no luck... don't have the original disks to yninstall and reinstall... How can I fix it?

  Hi bartonb4124479,

  Refer to this KB document for help error: "License has stopped working". Windows

  Kind regards
  Nicos

• My Macbook air does not appear in the list of available devices for the transfer on my iPhone text messages. How can I fix it?

  I'm trying to get my message text sent to my laptop on iMessage. I used to have this set up, but once I signed into my account icloud on a computer at work, message, offering to my personal computer has stopped. I tried to set up again, but for some reason, my laptop does not come as a potential device for transfer of messages. My personal laptop is recorded as a unit under my account iCloud but not iMessage. How can I fix this so I can receive messages on my cell phone again?

  Are signed in the Messages on your Mac application using the same Apple ID as on your phone?

• Lightroom will not update to Blurb to create a book; also not download to a pdf file.  How can I fix it?

  Lightroom will not upload to Blurb to create a book; also will not download to create a pdf file.  How can I fix it?

  Could you please create a new Collection and then check with the new collection.

• When I try to print a web page it says selected printer cannot be found? Never had any problems until I loaded Windows 10 down. I even updated to fIREFOX.

  When I try to print a web page, it comes up with the message selected printer cannot be found.
  It was ok until I downloaded Windows 10.
  I updated Firefox to the latest edition, but still the same message appears.

  Any ideas?

  Hello, please try refreshing firefox and see if that can solve the problem...

• DeskJet 2540 is ready, but don't print a Web page

  I got my printer about a week and have used it for all necessary items with no problem until today.

  I try to print from a Web site that I had NO problem for many years but today, nothing happens.

  Also, note that anything on the web comes as a PDF file when I print, is this normal?

  Hi Avengefulangel,

  Here is a video/document way to print Web Pages in Google Chrome for Windows. I suggest also you update all your Products Adobe on your computer as most of the software of the printer and web pages to communicate.

  I hope this helps, please hold me.

  Thank you