Pavilion dv7-6c95dx scrolling on some web pages no longer works / freezes... ideas?

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• Links to open or download new items (PDF format) attachments in gmail and Web pages no longer work. Suddenly started happening last week.

  When I click on the links to open documents etc from within a Web page or as attachments in gmail, nothing happens. The browser window shows it is going somewhere / do something, but then nothing happens. Please help quickly resolve because it almost judge firefox unusable.

  Thank you
  Robert

  Hello

  Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

  If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • Click the menu button

    

    click Help

    

    then select restart with disabled modules.

  If Firefox does not work, you can start Firefox in Mode safe as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac: Hold the option key during the startup of Firefox.
  • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
    (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

  When the Firefox Safe Mode window appears, select "start mode safe."

  

  If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

  When find you what is causing your problems, please let us know. This might help others with the same problem.

• Size adapted during the printing of web pages no longer works correctly

  If I choose the scale to fit, the impression is ridiculously small. If I turn off appropriate size and scale is 100%, it turns 3-page 11-page document and each page is trashed. He is brother laser & printing of normal files (not web) is fine, as is printing of web pages in IE. Tried to reset the settings of the print for brother in all: config.

  Is a visible problem in preview before print or preview looks normal and only the real impression is wrong?

  Firefox seems to use only part of the page? Sometimes, Firefox saves a wrong paper size setting. This can be a non intuitive such as name

  printer_printer_name.print_paper_data
  

  At least two other users (one said he had a Brother printer) find this 256 value and change to 1 in all: config solved their problem.

• THE LINKS AT THE TOP OF ANY WEB PAGE NO LONGER WORK. What COULD BE CAUSING THIS

  IN THE LAST DAYS ANY WEB SITE I GO TO THE LINKS IN THE BANNER OR THE UPPER PART OF THE PAGE DO NOT WORK. THE SYSTEM DOESN'T SEEM TO KNOW THAT THEY ARE LINKS WHEN I HOVER OVER THEM, I GET THE ARROW OF THE MOUSE INSTEAD OF THE HAND ICON LIKE I DO ON ALL THE OTHER LINKS ON THE PAGE. THE LINKS ON THE SIDES AND THE BOTTOM OF THE PAGE TO WORK VERY WELL. THIS COULD BE THE CAUSE?

  It is a problem with the Yahoo! toolbar.

  • https://support.Mozilla.com/kb/troubleshooting+extensions+and+themes

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• Some web pages do not have the installation of scrolling in Firefox, but they do in Safari, I would like to solve this problem.

  On some web pages, for example http://www.zen169231.zen.co.uk/jimsplace/beginwinders.htm (and others), by clicking on another topic, the page appears without a scroll bar and does not scroll with the mouse wheel either. This only happens in Firefox and Safari, I do not normally use as I prefer Firefox. Thank you very much.

  This problem seems to occur in popup windows, or can it happen in any window? The reason why I mention pop-up windows is that there is a bug in Firefox 38 with the following combination of circumstances:

  (1) viewing a page in a private browsing window
  (2) tabbed browsing is powered down
  (3) you click on a link that launches the link in a new window (because the site code the link with target = "_blank")

  The new window opens without menus, toolbar, scroll bars, etc.

  Work on this bug is in progress, but I don't know if the fix will be available in the coming weeks. These are the known workarounds so you can continue using windows browsing private - one of them will work around the bug:

  (1) use tabbed browsing (there is a checkbox in the preferences > General > "Open new windows in a new tab instead");

  (2) shift + click the links to open in a new window with standard features. or

  (3) change a bunch of hidden settings as explained below - it will not you make changes to the way you use Firefox, but sometimes you need to enlarge some small pop-up windows that have been sized for a window with no toolbar displayed.

  # 3, here are the steps:

  (A) in a new tab, type or paste Subject: config in the address bar and press enter/return. Click on the button promising to be careful.

  (B) in the search above the list box, type or paste feat and make a pause so that the list is filtered

  (C) for each preference that begins with dom.disable_window_open_feature. , if it is not 'true', double-click it to true.

  You may find that you prefer this anyway, given that sites can band is more these pop-up windows features.

• HP pavilion dv7-6c95dx: camera and fingerprints does not.

  I use the Hp pavilion dv7-6c95dx (win 7-64 bit). It's the old product. Now, I don't use camera and fingerprints. I'm trying to find the driver but I don't know where I can download and what is it (drivers for camera and fingerprints). Pls show me the link to download. Thank you very much!

  @hung29kt

  Your English is very good.  The smile.  Unfortunately, it's the only language I speak, so we are limited.  Can I use Google Translate if you want / need to send information in your own language at home.

  Problem webcam and HP SimplePass troubled can be tricky - when they don't work, it may be easy to fix - or terrible and difficult to understand.  I hope I can help.

  ===============================================================

  The camera can be other problems.

  The Support of your laptop troubleshooting Web site section:

  HP Pavilion dv7-6c95dx laptop / troubleshooting

  Help for Webcam / camera:

  Article > Webcam / camera

  Look at this document for help and suggestions:

  Laptop HP, Touch and PC AiO - Webcam troubleshooting (Windows 7)

  What happens if nothing helps?

  It is possible that the tiny wires in the camera are broken.  If nothing is done to fix the camera, you may need to consider that the wires that connect the camera to the computer are loose or disconnected (broken).  If that's true, in other words, if the wires are broken or disconnected, the webcam / camera will not work.  This isn't good news, but this is not cheap having fixed.  You can take the computer to a local computer repair center, the confidence of having this kind of work.  HP can also do this repair.  If you have the skills, you can do the repairs yourself.

  ===========================================================

  HP SimplePass

  Reboot = redΘmarrer

  HP SimplePass is sensitive to "other software" on the computer.  Everything must be "up-to-date" and ready to go.

  For example, you want to have your update of the .NET Framework, you want to have your updates from Windows Update (in the last month or almost) and you want to make sure that you do not have a shortage of pilots.

  For example:

  Page driver your computer laptop Support site:

  Category: Software - security > HP ProtectSmart hard drive Protection

  sp57232.exe

  Category: Software - Solutions > HP framework

  sp56878.exe

  The short answer:

  Preparation

  • Stop all programs: browsers, games, Applications, etc.

  Control Panel > display icon > System > System Protection >

  Select (highlight) your main drive (C)

  Click on Create a Restore Point

  Installation of the driver and HP SimplePass

  • Download the Driver of sensor of validity on your computer:

  sp56403 validity sensor Driver W7 - 64 bit V4.3.301.0

  • The pilot will probably download in your "Downloads" folder
  • Install the driver of sensor of validity by 'double click' on the name of the file
  • Restart the computer and log in

  Next

  • Download the version of HP SimplePass program 5.4.0.402 on your computer:

  sp58600.exe

  • Probably, the package will be downloaded in your "Downloads" folder
  • Install the HP SimplePass program in "double click on the file name.
  • Restart the computer and log in

  See if you can get HP SimplePass program to start

  ===============================================================

  HP SimplePass Version 5.4.0.402 is an older version of the program SimplePass.  Sometimes it works, sometimes it doesn't work for everyone.

  There is a newer version of the HP SimplePass program drawn up by the same company (AuthenTec) that might work.

  If you want to try it, follow these steps:

  • Download this program:

  sp63224 HP SimplePass V6.0.100.276 Win7-8

  • Probably, the package will be downloaded in your "Downloads" folder
  • Install the HP SimplePass program in "double click on the file name.
  • Restart the computer and log in

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  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Click on accept as Solution when my answer provides a fix or a workaround!

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  1. what version of Internet explore is installed on the computer?
  2 is this problem specific to one Web site?
  3. did you of recent changes on the computer before this problem?

  If the problem is only with Internet Explorer, then return the help link and check if that helps.

  Why a few blank pages or incorrectly displayed in Internet Explorer?
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  Web pages can appear deformed or distorted and colors will not display correctly in Internet Explorer 9

  http://support.Microsoft.com/kb/2396576

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  Possible solutions:

  (1) use Options/Preferences > General: "Open new windows in a new tab instead"
  (2) Shift+click links to open in a new window with the standard features or use the right-click context menu.
  

  You can change dom.disable_window_open_feature prefs and change their value to true to prevent a Web site to disable toolbars and scroll bars in a pop-up window

  • http://KB.mozillazine.org/Prevent_websites_from_disabling_new_window_features

  You can open the topic: config page via the address bar.
  You can accept the warning and click on "I'll be careful" to continue.

  • http://KB.mozillazine.org/about:config

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  Natural_Born_Nerd, you use the hosts file in Windows to block certain domains such as ad/malware? If so, you probably encounter this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=748803

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  Here are the specifications of your HP Pavilion dv7-6c95dx Entertainment Notebook computer. Here is the HP Pavilion dv7 Notebook PC - Maintenance and Service of Guide for your computer. According to the specifications and guide, it seems that HP part #666392-001 is the replacement part you need.

  

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  Hi @gmurph52 ,

  Thank you for visiting the Forums HP's Support and welcome. It's a great site for information and questions. I looked in your question about your HP Pavilion dv7-6c95dx Notebook and questions with the WebCam. Thank you for all the information about what you have tried and what you see in Device Manager. Very useful.

  I would like to start by uninstalling the devices listed in your device under imaging devices Manager. Reboot the laptop.

  Do you see something new in there?  Here's a document on how to fix the WebCam as the computer sees connected and recognizes it.

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  I hope this helps.

  Thank you.

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  I'm not proficient in web formats or programming of Firefox, so if I need to add more specific information please let me know what it takes. Added in the requested field of troubleshooting information.

  Try disabling hardware acceleration in Firefox.

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  See also:

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  I tried the upgrade to Firefox v18 and also uninstalled and again installed v18. This has not fixed the problem.

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
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