HP pavilion dv7-6c95dx: camera and fingerprints does not.

I use the Hp pavilion dv7-6c95dx (win 7-64 bit). It's the old product. Now, I don't use camera and fingerprints. I'm trying to find the driver but I don't know where I can download and what is it (drivers for camera and fingerprints). Pls show me the link to download. Thank you very much!

@hung29kt

Your English is very good.  The smile.  Unfortunately, it's the only language I speak, so we are limited.  Can I use Google Translate if you want / need to send information in your own language at home.

Problem webcam and HP SimplePass troubled can be tricky - when they don't work, it may be easy to fix - or terrible and difficult to understand.  I hope I can help.

===============================================================

The camera can be other problems.

The Support of your laptop troubleshooting Web site section:

HP Pavilion dv7-6c95dx laptop / troubleshooting

Help for Webcam / camera:

Article > Webcam / camera

Look at this document for help and suggestions:

Laptop HP, Touch and PC AiO - Webcam troubleshooting (Windows 7)

What happens if nothing helps?

It is possible that the tiny wires in the camera are broken.  If nothing is done to fix the camera, you may need to consider that the wires that connect the camera to the computer are loose or disconnected (broken).  If that's true, in other words, if the wires are broken or disconnected, the webcam / camera will not work.  This isn't good news, but this is not cheap having fixed.  You can take the computer to a local computer repair center, the confidence of having this kind of work.  HP can also do this repair.  If you have the skills, you can do the repairs yourself.

===========================================================

HP SimplePass

Reboot = redΘmarrer

HP SimplePass is sensitive to "other software" on the computer.  Everything must be "up-to-date" and ready to go.

For example, you want to have your update of the .NET Framework, you want to have your updates from Windows Update (in the last month or almost) and you want to make sure that you do not have a shortage of pilots.

For example:

Page driver your computer laptop Support site:

Category: Software - security > HP ProtectSmart hard drive Protection

sp57232.exe

Category: Software - Solutions > HP framework

sp56878.exe

The short answer:

Preparation

  • Stop all programs: browsers, games, Applications, etc.

Control Panel > display icon > System > System Protection >

Select (highlight) your main drive (C)

Click on Create a Restore Point

Installation of the driver and HP SimplePass

  • Download the Driver of sensor of validity on your computer:

sp56403 validity sensor Driver W7 - 64 bit V4.3.301.0

  • The pilot will probably download in your "Downloads" folder
  • Install the driver of sensor of validity by 'double click' on the name of the file
  • Restart the computer and log in

Next

  • Download the version of HP SimplePass program 5.4.0.402 on your computer:

sp58600.exe

  • Probably, the package will be downloaded in your "Downloads" folder
  • Install the HP SimplePass program in "double click on the file name.
  • Restart the computer and log in

See if you can get HP SimplePass program to start

===============================================================

HP SimplePass Version 5.4.0.402 is an older version of the program SimplePass.  Sometimes it works, sometimes it doesn't work for everyone.

There is a newer version of the HP SimplePass program drawn up by the same company (AuthenTec) that might work.

If you want to try it, follow these steps:

  • Download this program:

sp63224 HP SimplePass V6.0.100.276 Win7-8

  • Probably, the package will be downloaded in your "Downloads" folder
  • Install the HP SimplePass program in "double click on the file name.
  • Restart the computer and log in

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