Pavilion dv7: DVD not to be read in the drive.

No reason apparent that my HP Pavilion dv7 stopped reading DVD, it worked one day, the next whirred just and nothing. There seems to be no mention of the 'computer' drive that says "Devices with removable storage" etc, either. There is no error message and I don't think that I have accidentally can I do something for this set.

We have the complete model number, please? Can it read CDs? Sometimes one of the lasers is bad and the drive must be replaced. It can also be a software problem, but a way to quickly check is to try to boot from a bootable DVD as a Windows install disc or HP recovery disk. If it is unable to boot from DVD it means it's a hardware problem. Replacement disks are low-cost, perhaps $35 or more and super easy to replace. Generally a screw must be removed from the slipped disc and the IPLs of replacement in, live replaced.

Post back with the model number and identify the country you live and plastics color laptop and we can help you further.

Tags: Notebooks

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