Pavilion dv8000 series (dv8339us) stopping spontaneously
Dv8339us my wife began to stop spontaneously. There is no indication of any problem on reboot. Windows starts as if it had been properly closed and there are no errors in the event set. There are currently 5 - 20 times a day for the past few days. We keep the vents and heatsinks with canned air. I installed Rightmark and CPU between 96 C temperature noted when she plays his Ultima Online, otherwisze, is in the treble 70 C. Is this normal?
What causes these shut downs? What are my next steps in troubleshooting?
I am a graduate of computer science and I have no problems tearing apart the system. I replaced a broken hinge.
Thank you
Martin
It's the library of Service HP dv8000 (Intel based) to laptop series.
Select Fan/Heatsink to the left, it should provide the text and video (sound) to run a procedure step by step for you access to of the heat sink, if you really want to do it yourself.
As this operation requires you to remove the motherboard from its housing, it is a MAJOR operation. If this laptop is still under warranty, I think you should send this return to HP and ask their service department to control the problem of overheating for you.
Problem of overheating or thermal closed are the following (not in order any)
1. entry or the exit of the Fan/Heat Sink assembly are blocked by dirt or lint.
2. the thermal grease or paste is not functional at its optimum heat transfer rate and must be replaced.
3. defective heatsink.
4. graphic does not support some 3D gaming features and CPU spend way too much time to the emulation of the function of the software.
Tags: Notebooks
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