Pavilion entertainment PC: unable to connect to the Internet wireless or cable

Hello
My laptop usually automatically connect wirelessly to the Internet at home and work. It worked yesterday but not today.
I checked my internet is fine, I checked the connection with an Ethernet cable and it doesn't work. I tried to connect to the hotspot from my phone, it does not work also.
I have not changed any settings on my laptop.
Need help please, I'm not very tech savvy but he need to get this working.
Thank you
Kelly

All sorted

Tags: Notebooks

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