Pavilion G6 1304SM: not updated for Win10, AMD graphics card causes serious productivity issues

Hello.

I bought my laptop around August 2012. A week ago I updated my computer laptop Windows 10 x 64 to Windows 7 x 64 operating system. Then I did a clean install of Windows.

I got almost all the driver through Windows Update software. However, the driver for my graphics (Intel HD 3000 + AMD Radeon HD M 7450), I received is defective.

In Device Manager, the AMD graphics card is referred to as "AMD Radeon HD 7000 series" instead of "AMD Radeon HD M 7450" (the way he recalled on Windows 7).

On the site Web of the product on hp.com, where I used to see a large list of all downloadable drivers, specially designed for this computer, HP only pasted a label reading "Windows 10 drivers can be downloaded via Windows Update."

Running in graphical mode fixed, AMD is shown with a yellow exclamation point in Device Manager (I tried to update, but it says I have the latest version). I can't disable the Intel card, otherwise I'm stuck with a resolution of 800 x 600.

In dynamic mode (the one I'm used to working on), I used to set which application uses what GPU via the Catalyst Control Center. However, now when I do that, if an application is set to run under AMD GPU, it never starts. (It will allocate about 30 MB in RAM - visible via the Task Manager - but will not open the main window). If I change the GPU to Intel, the slopes of the app, but under limited return capabilities.

I use extensively chart AMD. Not being is not able to use it causes problems of great productivity for me. Are there possible solutions for me, not to mention that roll back to Windows 7?

Hello @tbc3434,

Welcome to the Forums of HP Support!

I read your post on the switchable graphics and wanted to help you!

You can try to download graphics drivers for Windows 7/8.  If you're still having problems, then you can opt to go back to a previous generation option, in your system settings:

HP Notebook PC - upgrade to Windows 10

Once you return to your original operating system, check to see if you encounter the same problem. If this isn't the case, then you can consider holding off on upgrading Windows 10 until the drivers can be updated.

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great day!

Tags: Notebooks

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