Pavilion g6-2123us: failures of Touchpad. Material?
I am running Windows 8.1 on a g6-2123us Pavilion I bought in 2012. For some time now, I had a few annoying problems with my touchpad. Occasionally, that it simply closed. And it was made more common as time goes on. When these events occur, the entire touchpad does not, including the power button, as if the unit had been simply unplugged. I tried a variety of things to fix including uninstalling and reinstalling the drivers several times using the drivers from HP Web sites both Synaptics. I went to the 'mouse' in the Panel and used fitness devices to zero that worked very well. A few times, just put the computer to sleep for a short period of time, too, will do the job. However, as time goes on, these things work less. Could this be just a problem of internal material with a loose connection? Alternatively, just too tired device? If one, can it be fixed?
Once again, I've replaced and updated the drivers several times, so I know that option won't work.
Thanks for the help
Hi @rschwarze,
Thank you for visiting the Forums HP's Support and welcome. I read on your HP Pavilion g6-2123us Notebook PC and having problems with the Touchpad, click on the button not work properly or freezing. Here is a link to troubleshoot the Touchpad. If you go to the section on the score setting TouchPad and ClickPad sensitivities should help solve the problem.
Please let me know how it goes.
Thank you.
Tags: Notebooks
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TECHNICAL DATA:
Name of the operating system Microsoft Windows 10 home
Version 10.0.10240 Build 10240
Another Description of the OS is not available
Manufacturer of operating system Microsoft Corporation
System name SUZANNES-PC
System manufacturer Hewlett-Packard
System model HP Pavilion dv7 Notebook PC
System Type x 64-based PC
SKU LW473UA #ABA system
Processor AMD A4 - 3300M APU with 2 logical processors, 2 Lossnay, 1900 Mhz, graphics HD Radeon (TM)
Hewlett-Packard Version / Date BIOS F.21, 13/09/2011
SMBIOS Version 2.7
Embedded Controller Version 51,24 by action
BIOS Legacy Mode
Baseboard manufacturer Hewlett-Packard
Model baseboard is not available
Name of plinth base
Role Mobile platform
State of secure boot not supported
PCR7 Configuration binding is not Possible
Windows C:\WINDOWS directory
System directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
The local United States
Hardware Abstraction Layer Version = "10.0.10240.16392".
SUZANNES-PC\Suzanne username
Daylight saving time from the centre of zone
Physical memory (RAM) installed 4.00 GB
3.48 GB total physical memory
2.03 GB available physical memory
4.79 GB total virtual memory
3.26 GB available virtual memory
Page file space 1.31 GB
Paging file C:\pagefile.sys
Hyper-V - VM monitor Mode Extensions Yes
Hyper-V - second level address translation Extensions Yes
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Hyper-V - data execution Protection YesNEWS OF SYNAPTICS:
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Number buttons 0
Status OK
ACPI\SYN1E46\4 PNP device ID & 71B2F2C & 0
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Double-click the threshold is not available
Handedness is not available
IRQ channel, IRQ 12
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