Pavilion G62: PC does not start correctly

After I installed Win10 my laptop does not completely start unless I have remove the power and battery, then reconnect them. If I don't do it, the laptop is blocked at the HP logo before Windows starts. I think it has something to do with the HP does not close completely.  When I turned off the laptop, it takes about a minute for the power light turn off.

Hello LJ44,.

I suggest you run Windows Update once on the device.

Like Windows 10 drivers will be available through Windows Update.

Windows Update will fix this problem.

I am an employee of HP, the views expressed here are my personal opinions, not HP.

Make it easier for others to find solutions, marking my answer "Accept as Solution" if it solves your problem.

Click the "Thumbs up" button to the left side of my post to say thank you! ***

Tags: Notebooks

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