Pavilion g7-1300: need to create a disk bootable - Microsoft will not provide even if I got the product key

My hard drive is dead and I have to reinstall Windows 7 Home Premium. I went to Microsofts website and download the software and put in my product key (the Pavilion came pre-loaded with no backup disc). Microft told me I had to contact the manufacturer for a copy.  How to solve this? Am I the owner of the software, and if so why can't I get a copy?

Bit the bullet and ordered a new hard drive and the system recovery disk through the retailer where I bought the machine. Now I also need a terabyte of disk backup and I need to use it often.

Tags: Notebooks

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