Pavilion G7: I have problems
I have a series of problems.
1. broken monitor that I connect to one of the two external monitors, one with a VGA cable and the other with a HDMI: everything worked fine and then nor monitor received a signal. What happened at the start, it is that I stumbled on the HDMI, actually pull out the piece of metal that is inserted in the port. I went and go to the other and the external monitor did not always receive a signal. I thought that maybe I had folded the port but that could not have caused the monitor which is connected with a VGA cable receive still no signal, but I don't know that for sure. At through several tutorials and finished next to remove me the battery from the RTC for 10 minutes. I was very careful to follow the instructions. When I turned on the laptop, not only the two external monitors have not received signals, but broken screen was black.
2. once I turned on the laptop and got no results on screen or external monitors, I noticed the shift caps lock and Num Lock key are flashing. At this point, I considered the possibility that I needed some guiance staff.
3. I'm writing a book. To make sure that nothing is lost, I was emailing the most recent project to different e-mail addresses. I was in a new project when the HDMI Cable is broken and had not yet sent this project. I have another laptop and was hopeful that I could connect the laptop with the screen broke from my other laptop and recover the last project and save it to another laptop. I was not successful with this problem.
I suspect that in today's world, I is not even a little bit knowledgeable about the technical issues of my laptops. I can, however, follow direction extremely well. I have little fear of exploring possible solutions to most problems and stubborn to a fault. I will exhaust evey avenue in my power to solve most of the problems. Basically, I'm not afraid to try something new and so far, I have been very successful and have learned a lot so far.
Hi @msgaby,
Welcome to the HP Forums! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.
Thank you for posting. I read your post, and I understand that both external screens has stopped working after that the HDMI cable is accidentally released. I wanted to help with that.
Do you see a pattern of flashing LEDS on your laptop? It may indicate a hardware failure in your laptop. Please see the document below:
Computers laptops HP - computer will not start and emits a LED or a beep Code
Let me know the results of the hard reset or other troubleshooting procedures.
To say thank you, click on the "thumbs-up". Accept the post as a solution, so problem solved, so that other people that you have the same problem can see.
Kind regards
Tags: Notebooks
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