HP Pavilion Notebook 15-p004nx: problem in the camera into my laptop

day support:

I have problem in this laptop:

http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-15-P000-notebook-PC-series/6936226/model...

My laptop was have windwos 8 instilled on it then I want windwos 7 and all work well only the camera did not work well... I have download the drivers from the above link but I do not see any driver on the camera just this one:

"Cyberlink YouCam software."

I know this is the program I download and it gives me this error:

http://i.imgur.com/YBKrHkj.PNG

My camera driver:

http://i.imgur.com/o4aSx5E.PNG

Control Panel features:

http://i.imgur.com/j1gQqOe.PNG

help me and thanks a lot.

Hello @TheWolfYo,

Thanks for the quick response!

If you have exhausted all the solutions mentioned above, then you can consider contacting the HP support by phone for additional options.  Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps.

Kind regards!

Tags: Notebooks

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