Pavilion laptop - 15-ab262nr: HP 3D DriveGuard and Coolsense software does not install

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• Pavilion laptop 2334sa g6. Detected DVD and watch, but can not be executed

  Hello

  We have a g6-2334sa notebook pc, old Pavilion 9 mos.  Never tried to use before DVDs.  When inserted, DVD turns but does not run automatically.  When searched in myPC, it shows in the available drives, with the DVD highlighted.  Tying opened, it go as far as showing Audio_TS and Video_TS.  Clicking on Video_TS shows the files currently on the disk, in this case 69.  If I click on any of them, he takes me to video tools rather than running the file.  So, it's impossible to go beyond this stage to actually get the DVD to play.  CD works fine also.

  Any thoughts?

  Nothing to worry about. This is the format of the file. This DVD is written in a way that he is working on several devices. Install the right multimedia software to run the file.

  For example: Cyberlink or VLC (drag / move the file in VLC)

• Qosmio F10 - driver of sound and the modem does not install

  Hi all.

  Firstly, my computer is 100% up-to-date. I recently had to do a complete reinstall of my OS
  I got all my drivers and what not, install, but the driver sound max and the modem driver will not install.

  For the modem, it asks if I want to install it, I click Yes and it starts the installation and then he finshes and nothing comes. It is not installed.
  I then try my sound, and it seems as if it will install, but then I get an error that says: no driver is found, please reboot your computer.

  Or something around those lines anyway.

  Can someone help me please?

  Hi, have u tried in safe mode. Why do not you download the latest drivers? You can try this site http://driverscollection.com/?H=Qosmio%20F10&By=Toshiba

• Smart sense 2.1 and firefox 21 - does not install for the second user

  HP Smart Print 2.1.0.235 worm installed and works well with 10 IE, but Firefox 21.0 installed only to the administrator account - does not appear for other users.  Not visible as 'Add-on' or 'extension '.  The intelligent print icon displayed on the menu bar to administrator (installed from this account), but is absent from the toolbar in other user accounts, and does not appear in any list of icons to be placed on one of the toolbars.  How can I fix this, other than to switch to IE?  It also does not appear when I installed the Bing toolbar!  How can I access this software for Firefox?

  Office computer Lenovo, Win7 Home Premium, 64-bit, Intel Core i5, 6 GB RAM...

  I see smart printing in "Extensions" rather than "Add-ons".  I found that by uninstalling smart printing and re-installation of the secondary user login, it is now under two usernames.  GO FIGURE!  It is still a fantastic software - I use it a lot!  (By the way, both users have administrative privileges, which does not explain the failure?

• Red Apple icon shown when loading the software containing the two Vista and Apple software - does not recognize Windows

  I recently bought 2 bits of software that contain the Apple and Microsoft (Vista) versions on one CD.  When I insert the CD into my Vista PC, it can not find or load the installation files.  Instead, if I look at what is on the drive, I see an icon of the Red Apple.  If I put the same CD on Vista PC to my wife, it loads correctly.  If I load the version of WIndows 7 software, it loads correctly and run the program until he acknowledges that the operating system is Vista not Windows 7.  Something triggered something on my Vista PC to do brand new loading on my CD player program needs to ignore files in vista and show files apple as if they were independent.  Is there a toggle for this problem?  If I run the software of Microsoft ' Fix It' - the solution that I see on most boards, it does not.  As far as I know, other Vista users are facing this problem without solution by MIcrosoft or any other tech tips.

  The problem is with a program from Mediafour.  It's called xplay 3.  If you uninstall this program, everything works fine.

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• When you download the installer of creative cloud, the process stops at halfway through just and that it does not install anything

  I tried using the Adobe Creative Cloud cleaning tool and have used different internet service providers. Others told me to uninstall creative cloud, but there is nothing for me to uninstall. How can I fix?

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  (2) if present Trash Adobe Creative cloud from Applications Eh well.

  3)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/accordi Tool.zip

  4) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud

• I'm unable to download lightroom 5 on my laptop.  I had a cat and their solution does not work.

  I want to call in a specialist.  What number to use.

  Hi wildman6654,

  Welcome to the community!

  The number is specific to the region, if you can say the exact error message and post a screenshot. Which will be useful or if you want to talk to someone to find the number here: http://www.adobe.com/company/contact.html?promoid=JOPDO

  Change your region of the lower left and go down the number.

  Thank you!

  Ankit

• Satellite M50 - 130 - Touch and launch software does not

  Hello

  I recently had my reinstalled M50 - 130 as he had a huge virus problem and the man who did it, did not reinstall all my drivers and utilities, so I've downloaded from the Toshiba page.

  Problem I have is that the software ' touch and launch "doesn't appear when I clicked through my Start menu or via my computer, I tried, put it back, but not luck. Anyone got any ideas? Because miss me it!

  Thank you!

  Hello

  The launch and the Touch utility is available on the European driver from Toshiba website. It s a 1.2.7.0 version. The Touch and the launch is a program to facilitate various functions using the touch pad.
  After installation, you should see it in the touchpad settings.

  You know the installation of drivers and tools?
  It s a little more tricky, the proper installation order is necessary to run the application correctly.
  You can find the installation instructions in the document of Toshiba, which was placed on the driver page.

  Believe me, many years ago, I was a newbie to Toshiba, but since several facilities of OS on my two computers laptop Toshiba, I discovered that the proper installation order is very important and necessary.

  So check it out buddy

• Laptop HP 15 - r 226cy: software does not install.

  Hi, iam using Notepad windows 10 and tries to install software called, Realtek RTL8188EE wireless adapter 802.11bgn several times with the HP Support and without it, even though the message says installation complete, wireless it never happens.when I check control panel for installation of it, he's not here. can someone help, thanks.

  Spoiler (Highlight to read)

   

   

  Hello

  It seems that you upgraded your Windows 8.1 machine to Windows 10. Have what part of the control panel you checked? You will have to perhaps download and install first the following drvers, then restart machine

  Driver and Intel Chipset Installation utility

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69575.exe

  Intel Management Engine Interface (MEI) driver

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69592.exe

  After that please download and install Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers:

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72517.exe

  Kind regards.

• Catalogue of the app and other software does not download on the touchpad of hp web Os

  I just can't get anything to download or update. I get the message cannot resolve the host every time is trying to access the app catalog. Help, please... I can't do anything without the app, quick office, java, Facebook catalog tablet, maps, adobe...
  All these show that they need updates or downloads, but they won't load!

  Hello and welcome to the HP support community!

  You have installed the update to the App catalog yet?  HP notified all users of webOS recorded year last on this subject...

  Please see the 5th post in this section.  We have answers to the questions frequently asked at the top of the list.  Your problem is solved in this post.

  WyreNut

• When I install adobe computer takes hours to install and that it does not install

  "When I install adobe say it wil l messages" takes a few minutes to install ' and takes hours and no install

  Hi gremafr21513895 ,

  Could you please let us know the operating system installed on the computer-Windows/Mac?

  Which product do you want to install - Acrobat Reader DC or DC Acrobat?

  Please visit this link to download Adobe Reader on your computer: Adobe - Adobe Acrobat Reader DC Distribution (choose your operating system, the language and version accordingly)

  Let us know the results.

  Thank you

  Shivam

• cannot install CS6 upgrade I got the mobile experience LR and serial code does not install any ideas?

  message reads not able to validate the code after entering serial no

  Robert,

  Please see this link on the issue of validation:

  https://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html

  Guinot

• Pavillion dv7 6c95dx: print software prints and SimplePass sensor does not work

  Hey there,

  I have a HP Pavilion dv7-6c95dx and prints print sensor and SimplePass software does not work.  I am unable to find the relevant drivers/etc on HP website.  Any advice would be appreciated.  The unit was bought in the USA.

  Thank you.

  Hello:

  I think that this driver since the dv7t-7000 will work as well as the security software to save your fingerprint.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103013-1&cc=us&DLC=en&LC=en&OS=4063&productOid=5273846&sw_lang=&product=5273735

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117897-1&cc=us&DLC=en&LC=en&OS=4063&productOid=5273846&sw_lang=&product=5273735

• laptop HP pavilion g6: ralink rt3290 802.11bgn wi - fi adapter problem does not not when turn on pc

  Hi iam using windows 8 64-bit HP pavilion g6 my adapter ralink rt3290 802.11 wifi bgn does not work for a few days because of the sudden closure of the pc by the battery problem, whenever it's strcuked reason more to heat or liquidated suddenly drops ralink adapter not worked for some time, now it not group days I updated my driver of latest vesion by the Device Manager in windows to the latest version still problem persists, I have to reinstall it

  Hi @eswar_krishna,
  
  I hope you enjoy your visit to the HP's Support Forums. I understand that you have a problem with the wifi adapter. I'll be happy to help you.

  The following pages are useful for troubleshooting wireless connectivity problems.

  Troubleshooting wireless network and Internet (Windows 8)

  In addition, you can watch the the power management of your wireless adapter:
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.
  
  Forget the network: (Windows 8)
  1. press Windows Key + C
  2. click on settings.
  3. click on change PC settings.
  4. click on network on the left.
  5. click on manage known networks.
  6. click on the name of the network.
  7. click on forget.
  
  Reset TCP/IP on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.
  
  It can also help to reset the Winsock Catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.
  
  Reinstall the NIC drivers:
  1. download the drivers from here, but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.
  
  Test an ethernet connection:
  Not call explanation. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.
  
  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.