Pavilion Office H8 - 1130: after upgrade to WIndows 10, function key (F2) does not work, delete the folder

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  I'm a remote worker for a company.  I travel offices across the United States and hit this problem before, but thought it was just a transitory problem.  However, now I am in our headquarters and the problem has resurfaced.  Essentially, networks under Windows 7 Enterprise associates for wireless access points but cannot obtain a DHCP address.  I tried the usual: enough and ipconfig ipconfig / renew, I took it to our support people who confirmed that the configuration is correct, we have tried uninstalling the driver and put back in place, all in vain.  The configuration of the machine is:

  
  

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  Windows 7 Enterprise x 64

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  I have included the following diagnostic report (with the suppressed SSID):

  ----------------------------------------------------------------------------------------------------

  Diagnostic information (wireless connectivity)

  Details on the diagnosis of wireless connectivity:

  
  

  Information for a diagnosis of connection

  The GUID of the interface: e3f4016b-a75e-4d88-96ba-8bd3f26f0fb4

  Interface name: Intel(r) WiFi Link 5300 AGN

  Interface type: Native WiFi

  
  

  Connection incident diagnosed

  Auto Configuration ID: 9

  Login ID: 9

  
  

  State of the connection summary

  Connection started: 2010-11-30 14:12:24-133

  Profile match: success

  Pre-Association: success

  Association: success

  Security and authentication: success

  
  

  List of visible access points: 6 item (s) total, 6 article (s) poster

  BSSIDBSS Type PHY Signal (dB) channel/freq SSID

  -------------------------------------------------------------------------

  00-18-39-6E-51-6CInfra g-64 6

  00-13-1A-3B-EE-A0Infra g-57 6

  Da-ce-46-a2-9c-A1Ad hoc 6 g - 89

  00-13-1A-3B-F2-90Infra g-82 1

  00-1E-E5-A0-17-F0Infra g-53 2

  00-13-1A-3B-F0-20Infra g-91 11

  History of connection

  
  

  Information for Auto 9 Configuration ID.

  
  

  List of visible networks: 4 item (s) total, 4 article (s) poster

  Type BSS PHYSecurity Signal (RSSI) Compatible SSID

  ------------------------------------------------------------------------------

  Yes Yes Infrag 60

  Infrag Yes Yes 99

  Ad hocg No. 18 Yes

  Yes Yes Infrag 78

  List of favorite networks: 1 item (s)

  Profile:

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Defined by group policy: No.

  Connect even if the network is not broadcasting: No.

  Connectable: Yes

  
  

  Information for the login ID 9

  Connection started: 2010-11-30 14:12:24-133

  Auto Configuration ID: 9

  Profile:

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Pre-Association and Association

  The parameters of connectivity provided by hardware manufacturer (IHV): No.

  Security settings provided by hardware manufacturer (IHV): No.

  Profile matches network requirements: success

  Pre-association status: success

  The Association status: success

  Last AP: 00-13-1a-3b-ee-a0

  Security and authentication

  Configured security type: open

  Configured encryption type: WEP

  802.1 x protocol: Yes

  Authentication mode: Machine or user

  EAP type: authentication not started

  Number of 802. 1 X restarts: 1

  Number of failures of 802,1: 0 X

  802.1 x status: success

  Key exchange initiated: Yes

  Received unicast key: Yes

  Received multicast key: Yes

  Number of security packets received: 9

  Number of security packets sent: 7

  Decision of the attempt: success

  Connectivity

  Package statistics

  NDIS Rx: 1725

  NDIS Tx: 0

  Unicast decrypt success: 1

  Multicast decrypt success: 0

  Unicast decrypt failure: 0

  Multicast decrypt failure: 0

  Rx success: 1531

  Rx failure: 0

  TX success: 5

  TX failure: 0

  Try TX: 0

  TX retry number: 0

  Life expectancy exceeded TX maximum: 0

  Failure of TX ACK: 0

  History of roaming: 0 item (s)

  
  

  Information for Auto 8 Configuration ID.

  
  

  List of visible networks: 1 item (s) total, 1 article (s) poster

  Type BSS PHYSecurity Signal (RSSI) Compatible SSID

  ------------------------------------------------------------------------------

  Yes Yes Infrag 80

  List of favorite networks: 1 item (s)

  Profile:

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Defined by group policy: No.

  Connect even if the network is not broadcasting: No.

  Connectable: Yes

  
  

  Information for the login ID 8

  Connection started: 2010-11-30 12:56:40-041

  Auto Configuration ID: 8

  Profile:

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Pre-Association and Association

  The parameters of connectivity provided by hardware manufacturer (IHV): No.

  Security settings provided by hardware manufacturer (IHV): No.

  Profile matches network requirements: success

  Pre-association status: success

  The Association status: success

  Last AP: 00-13-1a-3b-f0-20

  Security and authentication

  Configured security type: open

  Configured encryption type: WEP

  802.1 x protocol: Yes

  Authentication mode: Machine or user

  EAP type: authentication not started

  Restart of number of 802. 1 X: 2

  Number of failures of 802,1: 0 X

  802.1 x status: success

  Key exchange initiated: Yes

  Received unicast key: Yes

  Received multicast key: Yes

  Number of security packets received: 13

  Number of security packets sent: 11

  Decision of the attempt: success

  Connectivity

  Package statistics

  NDIS Rx: 0

  NDIS Tx: 0

  Unicast decrypt success: 1

  Multicast decrypt success: 0

  Unicast decrypt failure: 0

  Multicast decrypt failure: 0

  Rx success: 2262

  Rx failure: 0

  TX success: 59

  TX failure: 0

  Try TX: 19

  TX retry multiples: 5

  Life expectancy exceeded TX maximum: 0

  TX ACK failure: 26

  History of roaming: 1 item (s)

  Schedule: 2010-11-30 12:57:48-302

  Roamed from BSSID: 00-13-1a-3b-fa-f0

  Reason: 0 x 00000003

  Disconnected from BSSID: 00-00-00-00-00-00 reason: 0 x 00000205

  
  

  Information for Automatic Configuration 7 ID.

  
  

  List of visible networks: 1 item (s) total, 1 article (s) poster

  Type BSS PHYSecurity Signal (RSSI) Compatible SSID

  ------------------------------------------------------------------------------

  Infrag Yes Yes 99

  List of favorite networks: 1 item (s)

  Profile:

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Defined by group policy: No.

  Connect even if the network is not broadcasting: No.

  Connectable: No.

  Reason: 0 x 00028002

  
  

  Information for the login ID 7

  Connection started: 2010-11-30 12:55:47-670

  Auto Configuration ID: 7

  Profile:

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Pre-Association and Association

  The parameters of connectivity provided by hardware manufacturer (IHV): No.

  Security settings provided by hardware manufacturer (IHV): No.

  Profile matches network requirements: success

  Pre-association status: success

  The Association status: success

  Last AP: 00-13-1a-3b-fa-f0

  Security and authentication

  Configured security type: open

  Configured encryption type: WEP

  802.1 x protocol: Yes

  Authentication mode: Machine or user

  EAP type: authentication not started

  Number of 802. 1 X restarts: 1

  Number of failures of 802,1: 0 X

  802.1 x status: success

  Key exchange initiated: Yes

  Received unicast key: Yes

  Received multicast key: Yes

  Number of security packets received: 13

  Number of security packets sent: 11

  Decision of the attempt: success

  Connectivity

  Package statistics

  NDIS Rx: 0

  NDIS Tx: 0

  Unicast decrypt success: 3

  Multicast decrypt success: 0

  Unicast decrypt failure: 0

  Multicast decrypt failure: 0

  Rx success: 288

  Rx failure: 0

  TX success: 49

  TX failure: 0

  Try TX: 19

  TX retry multiples: 5

  Life expectancy exceeded TX maximum: 0

  TX ACK failure: 28

  History of roaming: 1 item (s)

  Schedule: 2010-11-30 12:56:36-732

  Roamed from BSSID: 00-00-00-00-00-00

  Reason: 0 x 00000007

  Disconnected from BSSID: 00-00-00-00-00-00 reason: 0 x 00000205

  
  

  Information for the login ID 6

  Connection started: 2010-11-30 12:55:38-275

  Auto Configuration ID: 7

  Profile: Discovery connection

  SSID:

  SSID length: 10

  Connection mode: Infra

  Security: Yes

  Pre-Association and Association

  The parameters of connectivity provided by hardware manufacturer (IHV): No.

  Security settings provided by hardware manufacturer (IHV): No.

  Profile matches network requirements: success

  Pre-association status: success

  The Association status: success

  Last AP: 00-13-1a-3b-f0-20

  Security and authentication

  Configured security type: open

  Configured encryption type: WEP

  802.1 x protocol: Yes

  Authentication mode: disabled (5)

  Restart of number of 802. 1 X: 3

  Number of failures of X 802,1: 1

  802.1 x status: failure 0 x 00000000

  802.1 x reason code: 0 x 00050006

  Key exchange initiated: No.

  Number of security packets received: 8

  Number of security packe

  Diagnostic information (wireless connectivity)
  Details on the diagnosis of wireless connectivity:

  
  

  For all the info on this session, see the event information of wireless connectivity.

  
  

  Helper class: Auto-Configuration

  Initialize status: success

  
  

  Information for a diagnosis of connection

  The GUID of the interface: e3f4016b-a75e-4d88-96ba-8bd3f26f0fb4

  Interface name: Intel(r) WiFi Link 5300 AGN

  Interface type: Native WiFi

  
  

  Result of diagnosis: there may be problem

  
  

  Diagnostic information (wireless network adapter)

  Details on the diagnosis of wireless network adapter:

  
  

  For all the info on this session, see the event information of wireless connectivity.

  
  

  Helper class: Native WiFi MSM

  Initialize status: success
  
  
  Information for a diagnosis of connection
  The GUID of the interface: e3f4016b-a75e-4d88-96ba-8bd3f26f0fb4
  Interface name: Intel(r) WiFi Link 5300 AGN
  Interface type: Native WiFi
  Profile:
  SSID:
  SSID length: 10
  Connection mode: Infra
  Security: Yes
  Connect even if the network is not broadcasting: No.
  
  
  Result of diagnosis: there may be problem
  ----------------------------------------------------------------------------------------------------
  
  
  That's about all.  If anyone can provide any indication as to why it would suddenly stop working, I would appreciate the help to solve this problem.
  
  Ido
  
  

  Ido Dubrawsky,

  Thank you for visiting Microsoft Answers!

  The question you have posted is related to networking in a commercial environment and would be better suited to the TechNet community.

  Please visit the link below to find a community that will support what ask you:
  http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

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  Microsoft Answers Support Engineer
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