Pavilion P6 - 2427c: graphics issue

HP Pavilion P6 desktop computer - 2427C

Video/graphic problem

When I start my computer windows 8.1 the screen resolution appears to be low and power is very great. I press the window key and the ESC key and everthing returns to normal size.

Any thoughts?

Thank you

Hello @smink42,

I understand that your screen is larger than normal and if you press the Windows logo key + Esc, it returns to normal. Well well, according to the document of Support of Windows: keyboard shortcuts (see the Magnifier keyboard shortcuts section) the Windows logo key + Esc combination is the shortcut key combination to get out the magnifying glass. I would recommend that you remove the magnifying glass on your Start Menu. If you don't know how to do this, follow these steps:

Step 1. In the tile Menu type "msconfig".

Step 2. Click the Microsoft System Configuration

Step 3. Click on the Startup tab

Step 4. Search the Magnifier and uncheck the box.

Step 5. Click OK and apply

Step 6. Restart your computer.

I hope that I have answered your question to your satisfaction. Thanks for posting on the HP Forums. Have a good and HAPPY NEW YEAR!

Tags: HP Desktops

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