Pavilion p7-1074be: BIOS power on password not recognized

Hello

We have a p7-1074be pavilion desktop computer.

We had set the market empty password (BIOS).

Turn on the computer, however it says the password is incorrect.
After three attempts, it shows a symbol representing a star *, but not give not any code.

Restarting the computer re - allows three attempts.

We tried the following:

  • Previous passwords, with or without shift caps lock, Numlock...
  • Reset the BIOS using the CMOS jumper.
  • Reset the BIOS by removing, waiting and replacing the CMOS battery.

but none of that works, the computer always requires a password to market and still refuses that we set.

Is there another way around this problem?

Thank you for your help.

Hello:

Please read the info on the link below under the compensation password settings... Last listed item.

There is a password jumper and a cmos jumper.  You must move the password jumper.

http://support.HP.com/us-en/product/HP-Pavilion-P7-1000-desktop-PC-series/5080737/model/5223243/document/c02668523/

Tags: HP Desktops

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