Payment PayPal will not pass, accession will not reactivate.
PayPal payments do not cross, and my subscription has been canceled. I went yesterday and double everything checked and saved for it would launch a subscription renewal and my subscription would be restored, but I still cannot access the services.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===>===> NOTE DAYS AND TIME
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Hello. I bought a DC plan about a month previously, with paypal. My second payment apparently does not pass because my paypal account is not directly bound by my bank account. My mistake. It is now. Can you please check my account an adobe put the final payment due with new? I wouldn't throw any interruption of my plan, thank you.
Kind regards.
Luca Rotolo
Hi Luca,
I checked your account and the payment didn't cross.
I have re-triggers the payment and the payment will pass within 24 hours.
Kind regards
Sheena
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I am part of a family sharing account as my wife configuration. She chose the payment method is not valid, but I have another method of payment which is valid, but when I try to make a purchase, I thought that the paymemt on the part of the family is not valid. With my account, I should be able to choose an another valid payment method which is gone on the record and associated. And the organiser of the method of payment for the account on the part of the family should be notified so that they can solve the problem. Please Apple, improve the customer experience, so I can choose the valid payment option and make my purchase (a free app in this case).
FYI, you talk about other users on these forums, not support nor Apple iTunes.
With the family sharing only the map of the organizer can be used for purchases, or if you have a balance on your account that will be used - you can not use a card on your account for purchases: purchase family and payments - Apple Support
If you want to leave a comment for Apple: http://www.apple.com/feedback/
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I just make the payment for the license, after using the month trial. and when I want to use the programs and said that I must pay. and received e-mail confirmation of payment, that is not what I do
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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I downloaded Adobe Creative Cloud and asked After Effect. They received my payment, but did not send me the activation code. Where can I find it?
Hi Dawud,
You can follow the article: sign activation, or connection errors. CS5.5 and later, Acrobat DC that will help you get this issue fixed.
Let us know for any additional questions.
Thank you
Yann Arora
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Whenever I try to pay with PayPal, Mozilla Firefox blocks access and said that the site is not approved. The only option is "get out me of here!" It is a new problem, and I know that the address I use IS correct and must be approved. I read a solution proposed on the site of 'Help' from Mozilla, but there not enough information/steps to help. He begins to "Reload the Web page while bypassing the cache", and I have no idea what that means! Which Web page? What cache?
To explain the above, the cache is content that your computer records so that it can load the page more quickly when you return. Sometimes a cache file is missing or is broken and is preventing you from loading the content.
When ignore you the cache, you simply tell the computer to load the website without using all the content that it backed up before, in turn to replace the former files and, hopefully, the (s) damaged.
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Payment Wizzard does not well placed on the Alpha unit
Hello
I created a digital product on a product that is in draft mode.
I followed the instructions to integrate payment Service to
https://developer.BlackBerry.com/Cascades/documentation/device_platform/paymentservice/selling.html
and then I tried test the application on my Alpha device.
The purchase feature is triggered by using the following code:
PaymentService:getInstance() .requestPurchase (sku, this, SLOT (purchaseResponse (bb:latform:urchaseResponseInfo)));
The problem on is that the popup wizzard payment provided by the payment API is not well positioned. It is positioned on the top of the screen and half the wizzard frame is hidden (I think the hidden part contains the TextFields to the credentials of the user.
Anyone with the same problem?
Hello
It is a known issue, it should be resolved in the next version of OS later this month.
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URGENT! Nice day. I want to cancel the tariff for monthly payments that will be automatically withdrawn from the account today. Yesterday set a new annual rate. Asking for your help.
Hi Agataa,
Please refer to cancel your Adobe Creative Cloud membership
Feel free to contact customer service if you have additional questions.
Kind regards
Shelly
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The payment method does not load
I am buying Flash Pro and the payment method does not load. I try to get the single App membership. I waited for 2 hours, nothing happens.
I'm sorry you're having trouble to purchase. For assistance, please contact sales:
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I had the deparquement cloud testversion and now I want to buy it in the monthly OBA for 59.99 euros. I have an Adobe ID, but when I want to pay the abo it says payment system is not available and it is also the telephone hotline adobe! I really need the software of any emergency! No idea why I can't pay online? That's what he says in tiny letters below: USER_STORE_COUNTRY_MISMATCH?
Hi Frederic,.
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
Guinot
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See the question above
Hi noname4ever,
You try to buy the Germany? If so, PayPal is not available for orders of subscription Services PDF Acrobat. Please see Adobe Store | Order FAQ and your online payment.
Best,
Sara
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Instant notification of payment Paypal is doubly URL when sent
For months now, I not was able to get the help of Paypal. When a product is purchased, I resolved IPN on it. IN the sales tools section, the following URL is used to return the IPN Info:
PayPal IPN settings
Notification URL http://www.heritageseminary.com/PayPal/IPN/IPN.cfm
Below my config configuration is sent to PayPal.
config.cfm
" < cfset paypal ['notify_url'] = ' http://www.heritageseminary.com/PayPal/IPN/IPN.cfm ">
When a payment is made, I get the I get the following error:
Please check your server that manages the instant Notifications of payment PayPal (IPN). Fail IPNs sent to the following URL:
This is the URL that paypal is trying to connect with.
http://www.heritagesemianary.com/http :// www.heritageseminary.com/paypal/ipn/ipn.cfm
When I check the history of the IPN, the State is still trying.
When I click on Message ID, I get the following address:
Notification URL http://www.heritagesemianary.com/http :// www.heritageseminary.com/paypal/ipn/ipn.cfm
Any idea where I should be looking?
Maybe the config parameter should be the relative path:
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It costs more to go to monthly payments? How to pass the year to monthly payments?
It costs more to go to monthly payments? How to pass the year to monthly payments?
Diane H,
Yes, the month subscriptions are expensive as they come without see all annual contract, Adobe - General conditions of subscription
To change your plan see, update or change your plan creative cloud
Let us know if that helps.
Kind regards
Bani
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Hi, as the title says, I want to try InDesign for a bit more and wish to purchase with PayPal payment option - which won't load at all.
I rebooted, it has tried several times and left charge for more than 15-20 minutes - no reaction. What is going on? Help, please.
Hi moonsault88,
You can try to use a different browser or reset the same browser and check. If still doesn't work then Contact Customer Care
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
Let us know if that helps.
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Payment by paypal does not work =. Canada
I can't pay with Paypal to purchace a license!
I'm at the Canada and I credit (in $CAN and $US on my paypal account)
On the payment form page keep looping to previous when I validate the payment of paypal.
I called 1800 number:
(- First call [SALES] the second Manager respondent) finally told me they can't do anything because I already place an order. Even if this does not work and I can not succesfuky pay and use it. Then they told me to call again choose the French service customer. They could ' t directly transfer me or give me the succession of the right wheel.
-Second call [SAV] the second Manager respondent) finally told me that they cannot do anything and told me I should get a call within 24 to 36 hours (really?) while I would get a call within 3 hours = > I have no call back.
- And of course the impossible ENEV to extend the trial version until YOUR payment problem is solve.
-All I really did get from the call centre are the formulas of repetade: "you can please wait 2-3 minutes", "thank you for your patience", "I'm sory I can't do anything."
I was never able to access section CAT (not the forum).
And onec again, I'm a loop in the FAQ, the formss and the contact option but can not get the place to throw the CAT...
So, if anyone can help
I would like to
1 succesfully PAY with PAYPAL
or
2. get the CHAT section to start a conversation with a human oriented solution Adobe
Any help would be appreciated
Hi Marc,
Please contact support by calling/chat for billing and payment research related.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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