PC Companion v2.1 is not compatible with Sony w302?

Hello

I have a problem with w302 my wife and after having spent a long time talking to virgin mobile (the carrier), they recommended that I must download PC companion and repair the phone to restore. So I downloaded the Software v2.1 and followed the steps in

http://talk.sonymobile.com/T5/Xperia-ion/detailed-software-repair-instructions-using-PC-companion-Wi...

However, when I'm in step 9, the w302 is not displayed. I know that the phone is a bit dated, but y at - it an earlier version of PC Companion that supports the w302?

Or y at - it another way to update the firmware?

Thank you very much

Sorry to hear that you have problems with your phone.

I'm afraid that PC Companion cannot update or repair the firmware in the W302. This model is no longer supported by our systems and there is no firmware available for it on our servers.

According to the number that you have, perhaps you could try a reset of the phone.

Tags: Sony Software

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