PDF forms have problems displaying text and only appears when the field is selected
Hello
I created pdf forms to be distributed to the clients of the company. But we have some people complain about the visibility of the text. When they work as a team, the pdf they receive from a third party often appears limes or no text, the text is only visible when the field is selected. I need to find a solution for this, because our company's products are based on this form.
If there is any information addition that I must add to understand what is happening and how to fix it, I'll be happy to write it.
In society, we all have mac and forms where innitially created in Adobe acrobat 9 pro, but we now have Adobe acropabt pro XI.
Users of Mac and Windows systems.
Thank you
This is usually caused by the form is filled out and saved by a Mac user who uses the preview application to view the PDF file. More information is here: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html
It's a good idea to inform your users that Adobe Reader (or Acrobat) should be used to work with Forms.
Tags: Acrobat
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