PE13 will not install.  Error: Could not initialize Installation

I just did a clean install of Windows 10 and try to reinstall PE13.  However, I get the following error:

Could not initialize installation.  Please download Adobe Support Advisor to detect the problem

Online Adobe Support Advisor: http://www.Adobe.com/support/loganalyzer/


However, the URL link above returns the following error: The Adobe Support Advisor has been discontinued


1. how we correct install could not initialize error and why it is happening

2. where can I find online Adobe Support Advisor?

Thank you

Download version.

However, I fixed it now and it is no longer a problem.

Tags: Photoshop

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