Periodically not seen by windows CD/DVD drive

When you use iTunes, I started to notice that the program was telling me the burner or software disk was not found and iTunes would freeze. Then I checked to see if the disc has been recognized on the computer devices... it wasn't. I tried several updates and removal of the CD driver and restart... without change the computer does not see my CD/DVD drive. Any help would be greatly appreciated.

http://support.Microsoft.com/kb/314060

Your CD or DVD drive is missing or is not recognized by Windows or other programs

Read the part about iTunes:

If you cannot play or access a CD or a DVD, you may have to reinstall programs. Some programs are may not be able to use your CD or DVD drive until you reinstall these programs. If the problem persists when you install or uninstall these programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:

  • Apple's iTunes software
  • Software Nero Nero Inc.
  • Roxio Creator of Sonic Solutions software
  • Microsoft Zune software

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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