Phone calls to the Microsoft call centre.
Hello
I'm sick to death of receiving your call center phone calls telling me there is a problem with my computer, when this 'thing' has yet been turned on and still less currently in use .
Also sick of these people not understand English and even less be able to speak. If this problem is not resolved I 'LL go further.
They are criminal con-men who are nothing to do with Microsoft.
Fake phone calls to technical support
It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for telephone calls of support or security.
(such persons may use names other than Microsoft as well)
Tags: Windows
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What can I do now, I'm lost
Windows Update Forum:
It comes with Vista, upgrade install and activate Forum.
You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:
http://social.answers.Microsoft.com/forums/en-us/vistawu/threads
When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.
In this way, you will receive the best help.
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How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.
There is no Vista free download legal available.
Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.
Normally, they do this for a cost of $ small.
In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.
See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.
Normally, you have to press F10 or F11 at startup to start the recovery process...
Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.
Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.
They will tell you how to do this.
Every computer manufacturer has their own way of making recovery disk/s.
Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.
If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu
http://support.Microsoft.com/default.aspx/KB/918884
MS advice on the conduct of clean install.
http://www.theeldergeekvista.com/vista_clean_installation.htm
A tutorial on the use of a clean install
http://www.winsupersite.com/showcase/winvista_install_03.asp
Super Guide Windows Vista Installation
After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.
Save all data, because it will be lost during a clean installation.
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http://support.Microsoft.com/default.aspx/KB/326246
'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'
See you soon.
Mick Murphy - Microsoft partner
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Need help with installation/change of phone number for the Microsoft account
I think I entered a wrong phone number upon registration of my Microsoft account, is there a way to edit/change it?
Reconnect the MS Account to maintain or modify
I assume you are referring to a MS Account, which is used in the purchase/installation of Software MS for example Office 2013 -
How can I talk to a real person, which is the phone number for the Microsoft customer service
I was charged $26,93 through my PayPal account, order number, PI0000009DKN03T, I have no idea of what I was charged for because I don't remember buying something Microsoft recently. Can someone help me please to identify what was purchased? Please answer as soon as possible via my address E-mail,
> Thank you, Harry Montz
Hello HarryMontz,
It is a forum public you will get no response from Microsoft.
If you are in the USA you can find this link useful: http://support.microsoft.com/kb/295539
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Microsoft has such a service?
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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Phone call made by 97059007 who claims to be the Microsoft.
Hello
I want to report a scam call 97059007 today 09:40, 17 August 2016. The girl had an Asian voice and claimed to be yourself "Microsoft." I told him that I do not discuss my company on the phone, or give out any personal information. Then, I clung to the top.
If, however, it is yourselves, please respond to my request. If there is a problem with my account, I wish a response by e-mail.
Thank you.
Concerning
Maureen Whiteley
Hello
We do not work for Microsoft.
We are mainly volunteers here, just like you, computer users who give free advice from other users in our own spare time.
@@@@@@@@@@@@@@@@@@@@@
Here's the advice we give normally on such calls and how to report them:
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Report phone scams
Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.
In the United States, use the form of complaint to FTC Assistant.
In Canada, the Canadian Centre for fight against fraud can support.
In the United Kingdom, you can report the fraud as well as the unsolicited calls.
See you soon.
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Phone call from Microsoft on the collapse of my Windows Firewall?
I just got an unsolicited phone call that was supposed to be from Microsoft on my firewall Windows being collapsed. I did what he asked and hung up. According to my computer my firewall Windows works fine. What's the story with that?
Thank you
TomS
Hello
It's a SCAM.
Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Report phone scams
Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.
In the United States, use the form of complaint to FTC Assistant.
In Canada, the Canadian Centre for fight against fraud can support.
In the United Kingdom, you can report the fraud as well as the unsolicited calls.
See you soon.
-
Phone calls from a person claiming ot be a Microsoft Contractor regarding the INF file
I get phone calls from a person claiming to be a Microsoft contractor. He said that my computer has been hacked and wanted me to access my INF file so I could correct and stop piracy. I have trouble understanding what he said because his accent was so heavy. Why a caller would want me to access my INF file? He seeks access to my computer? Can hacking really stop this drive? Microsoft really knows when someone hacked my computer? Help!
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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Concern about the authenticity of a support phone call unsolicited Microsoft
I received a number of phone calls in the last 24 hours from a caller, saying: it's from Microsoft to support me to eliminate the error messages alert red and yellow of my hardrive system (offline). They are willing to talk to me through this process on the phone. I'm afraid that it is an appeal from the scam. Can you tell me if Microsoft does indeed support calls at t customers its nature or if I should ignore this caller if they ring again.
j* address email is removed from the privacy *
It's a scam. Next time you receive such a call tell them you know it's a scam, you tell your friends to be wary, and you have contacted law enforcement and allowed your phone to watch to help apprehend the scammers. Bet your calls will stop.
And congratulations to not fall for this scam... a lot of people to fall and suffer pecuniary damage to do.
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.mypchealth.co.UK/GuideScam.php
Kind regards...
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Bogwe I think, he wouldn't give me any info just kept asking if I was the owner of the account. I had problems with my computer, he said. Not really. No phone number that I could call back to see who it was, really, Miss 1 number on my caller ID. I think that scam and also sounded like he was English Eastern decent, broken. BEWARE! Microsoft you must put a warning message it will last eternally.
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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I received phone calls from the apparent 'technical Microsoft LCC online'?
I continue to receive phone calls daily from the apparent 'technical Microsoft LCC online' they say mistakes keep produce and seem very determined to get in touch, but I'm suspicious because I don't know how they got my phone number and they will not stop me. Knows one of them? It's a legitimate support service or they're trying to scam me?
Tuesday, may 1, 2012 19:47:40 + 0000, RebeccaPhipps wrote:
I continue to receive phone calls daily from the apparent 'technical Microsoft LCC online' they say mistakes keep produce and seem very determined to get in touch, but I'm suspicious because I don't know how they got my phone number and they will not stop me. Knows one of them? It's a legitimate support service or they're trying to scam me?
It's a scam and with various names and phone numbers, is
becomes more common lately.In addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.
Ken Blake, Microsoft MVP -
I continue to receive calls telephone of people with heavy accents who say they call Microsoft because of all tha error messages I'm supposed to be getting - which I don't get. I just got the phone with one and convinced him to remember on Friday at noon, Central time. He asked me to give him the remote control of my computer so that it can "fix." I can't believe its "real and he can't give me details about what the problems are." I wasn't about to let him have access to the computer I'm on right now because of his "unusual operating system and all the time and effort it took to get this set-up and at full load." I'll be at my weekend House when it calls Friday where I have a more conventional computer. Is this real or a hoax?
SCAM.
You have made the right choice. Do NOT give the scammer remote access, or your computer is "screwed".The next time the scammer call, hang UP.
Take a look at these phony support calls:
http://answers.Microsoft.com/en-us/search/search?searchterm=phony+support+phone+calls&CurrentScope.ForumName=&CurrentScope.filter=&askingquestion=false -
Windows microsoft never does unsolicted phone calls to its users of the products?
I got a phone call from someone with a strong Indian accent yesterday (hard so communication) who claimed to be the center of windows, yhey said they had problems detected in my computer, and could I turn on the computer, to help clear it up. They also suggested that they would shut down windows on my computer. I asked to speak to a supervisor, or for them to send me an email detailing their concerns. the person seems to cover these requests, so I hung up. did microsoft ever do the unsolicited calls to its customers?
It is a scam. Don't let them have access to your computer remotely and don't give them any personal information, including your credit card number. Simply hang up.
Microsoft never takes unsolicited phone calls, or they do not know if/when you are experiencing computer problems.
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One scam or not?
I get phone calls from someone saying that he comes from windows and he tries to help me with my IP address. He claims that I have not responded to the notice on my computer. When I asked for a phone number to remind him to he gave me 516-628-7488 and I called and it sounds right. Have I been scammed and someone is trying to hack into my computer?I get phone calls from someone saying that he comes from windows and he tries to help me with my IP address. He claims that I have not responded to the notice on my computer. When I asked for a phone number to remind him to he gave me 516-628-7488 and I called and it sounds right. Have I been scammed and someone is trying to hack into my computer?
It's a scam.
I'm glad you don't fall for it. All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.
See the following links for more information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
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I received a phone call indicating that the person called the PC optimizers. They said that they had requested by Microsoft/Windows of people in an area to perform a health check on domestic Remote Desktop connection as there had been major virus problems in the area of the canvas. They asked check application warning and errors: my computer, manage, application section. They then talked by a procedure of execution for www.support.me to create the link.
Can you confirm that this is a legitimate operation?I run my own COMPUTER business I get out to clients in their own homes.
I came across this a lot with elderly people taken to the huge amount of money.
This is a scam and nothing to do with any founded microsoft in the measure of the im aware.
They take your pc remote access and updates actually spyware / malware on rather than remove it.
I recommend telling them you have a pc and see how long takes the call.
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