Phone of blackBerry Smartphones constantly keeps loading

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• Phone smart BlackBerry Smartphones constantly reset - storm 9520

  Hello my dear forums support team, I have a problem on my blackberry storm fault 9520.a page appears when the blackberry browser launches a web page.the device went to restart constantly.but on the other hand when I launched the web browser opera mini everything works perfect.can someone please tell me what is the problem with my phone.i guest could be the software conflict or to some files is missing? RIM, you need to do more better... u r much more behind the others...

  Hello

  Well well... things are what they are...

  ipohsam wrote:

  you need a plan sufficient active data to go along.if not the default blackberry browser will not recover any web page.

  With the older OS levels (which, being a product of end of LIFE, is that your 9520 can have all), in fact there was a restriction on the native browser requiring the purchase of a package of sufficient data to be able to use the browser, even via WiFi. It's just the way it was. With new levels of OS (only available, naturally, for the most recent non - EOL products), this restriction has been removed, and the browser can be used with the WiFi only and no associated data plan. I wish it was different... but it's not.

  BlackBerry devices in fact are very complicated... they have not really made for the occasional user who depended on things to be simple and easy. And this is especially true for older models of devices, as yours is. Unfortunately, being a former and device at the end of LIFE, there is no level of available most recent OS and therefore, none of the latest easy to use features are available for this model.

  I wish that the situation was better for you, but unfortunately it isn't and is a consequence of choosing such an old and device for end of LIFE.

  Good luck!

• Phone of blackBerry Smartphones constantly restart after updating to firmware 4.5

  
  

  The problem you are experiencing is related to that map, during the upgrade of the OS 4.2 to 4.5. It is pretty well documented.

  The support card contains files of thumbnail.dat which are formatted for OS 4.2 and are not compatible with the 4.5 OS and cause a constant reboot, scanning the card out of holder, etc..

  The workaround is detailed below, if you wish to go back to OS 4.5 (I'd do it, there is no reason that you shouldn't).

  Read this on how to correct the media card (courtesy of John Clark, a different expertise here in the Forum):

  1. remove the card multimedia unit and put it in a card reader. This makes the rest of the process much faster. However, you can do it with the card in the camera.

  2 copy all the contents of the card on your PC.

  3. replace the card in the camera and go to Options > Media Card > Menu button > card. You wipe the card and reformat. (if using a card reader to remove the card and put it back in the drive).

  4. now copy backup ONLY in the media to the device. Don't copy back all the 'BBthumbs.dat' files or all system files. I went through the entire folder and delete all .dat files before copying the content of the music folder and the folders of photos to the device. The device will re-create these files. Also, I is not copy folder "current music" but rather just copied content and pasted into the folder \Blackberry\music of the card. Do this for each folder.

  5. Once finished put the card in the camera, and then try again the media App. He must walk to the music. If you have a lot of music can take 5-10 minutes. When scanning, you can open the music application and you should be able to see the songs move in the list when the device will navigate

  If after the transfer of all your files back, you still get a stuck scanning bar or device restarts so you have a file in conflict on the map. I saw video files to do this, but it could be a music file too or (less likely) an image file. Remove all the files you transferred and see if restarting to stop him. Then add each file one at a time to see if you can narrow the file which is the cause. When you have found the folder, and then you can refine to a particular file.

• Phone of blackBerry Smartphones is possesed?

  Hi... my blackberry 9900 randomly opens messages and apps and call someone from my contact list, the screen keeps jumping and open anything... help please!

  OK thanks... you did a Wipe of security on the device, not a factory reset. Ok.

  In view of all your symptoms and issues, I would recommend a reload of the OS. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. It is perhaps questionable in your situation... you may or may not now be able to make a backup. I hope that you have a recent, that you can use.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Phone and blackBerry Smartphone installation last firmware update starts

  Info on the device

  Carrier: Bell

  Model: BlackBerry Bold 9780

  OS version: 6... something

  I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

  Apps and free space

  A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

  When you write your question

  How can I get the load to the top of the screen to access my phone?

  My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

  How can I pass the loading screens to access my phone again?

  How do I erase and reload my camera?

  If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

  I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Browser blackBerry Smartphones not fully loading

  Hello, I have a blackberry Torch 9800. My problem is that I can't watch internet on my phone easily. For some reason any that it shows only a part of the page, but there white boxes at the bottom of the block in training/photos/etc page. I deleted all temporary, audited files for the update software and even checked all the settings of my husband. (It has the same brand and model, its not done) Any help on this would be greatly appreciated. Thanks in advance!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, you may need to consider a feature complete WIPE, a reload of the OS, or even a WIPE/reload BBSAK.

  Good luck!

• BlackBerry Smartphones "BOLD" keep switching apps on its own

  My guard "BOLD" switching apps on its own, I will be hitting an email and he spends on the phone, or the browser.  It happens constantly and is almost unusable.  Does anyone else have this problem?

  As it started to arrive in a couple of weeks, the battery runs also at least twice a day.

  For any apparent glitch on one phone smart BlackBerry, first thing? Reset.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

• No. phones smart blackBerry smartphone made by BlackBerry - is it true?

  German press reports the end of BlackBerry as a manufacturer of smartphone.

  http://www.Golem.de/news/Mobilfunk-BlackBerry-entwickelt-keine-smartphones-Mehr-1609-123511.html

  Is this true? And delays in updating a hint of the near end of the BlackBerry smartphones? Both sell hardware as possible before moving to a software developer pure offering solutions to large business customers? And stop doing anything for the devices the year next after a last updated OS10 and Android?

  It is a promised how much official BlackBerry will support the PRIV and the DTEK50?

  What?

  http://blogs.BlackBerry.com/2016/10/the-future-of-BlackBerry-devices/

  "Stop us handset hardware development and take full advantage of third parties to develop the hardware and to distribute and support the BlackBerry handset brand."

  BlackBerry has signed a manufacturing contract, or in other words has had industrial partners. But BlackBerry has made the development and design, marketing and support. In the statement of BlackBerry itself, which ends. It will allow software; Is no longer develop and commercialize and support material.

  So to the OP, Yes to your first question.

• BlackBerry Bold 9000 Blackberry Smartphones - could not load any software and unable to use the phone

  Hello

  I have a blackberry bold 9000 and has been updated from the last app on this subject yesterday. Due to the low battrey my laptop turns off until the software has been installed to prperly. I tried the following:

  (1) to take the battrey and turn on the phone and tried to load the software again but that doesn't seem to work because the software does not recognize my phone it says unknown device.

  (2) I tried to use the option of updating the Web site, but also, which doesn't seem to work

  The display shows the following message appears when turned on.

  The application's permissions:

  The driving security application tries to access the information from the phone. I can't move the trackball on the appropriate option.

  Not really sure if there is a way to solve this problem.

  Help will be very appreciated. Thanks in advance.

  Concerning

  Ashish

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life.

  Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• Storm blackBerry Smartphones constantly repeats the loading screen! Help, please!

  One minute, he was doing fine, then I pick it up and it is just repeating the loading screen (for example the white background with the black dial of the timer and place) again and again. Y at - it something I can do? I tried reset hard, but nothing! Arghhhhhhhhhhh.

  Oh no, my phone would not do anything except the initial loading screen after a hard reset. At the end I had to update without backup all my stuff so I lost a LOT of things, but it's now runnign less time there never... so I guess it was my phone just say mew that it takes a little update or something. But thank you

• Phone smart blackBerry Smartphones first and I am confused - loads of questions

  So, I am trying to get a handle on this new Blackberry.  I'm upgrading to a Motorola RAZR v3 and the learning curve is steeper than I expected.

  I bought unlocked on amazon.com and slipped my service from T-Mobile Prepaid SIM inside (no data plan).  I managed to get my contacts in there (not perfectly, but they are there).  I figured out how phone and text (yay).

  After a few questions, I finally convinced my router it was OK for the Blackberry to connect. I understood that I must use the Hotspot browser for surfing the net via my wifi connection and successfully, went to gmail and my personal site.

  First question: how zoom a page?

  Second, I think I can surf very well, but when I check the status, Wifi is not checked, it has a dashboard.  I'm sure he had a tick when I first put in place last night.  What is the dashboard and how to fix this?

  Where is my real problem is set up email - when I go to the configuration of email, I only get the choice of "corporate email.  It is not useful

  I need to know better what are the limits of the Unit regarding internet access - I thought I could use it as my Ipod Touch, which of course has * only * wifi.  I've set up email on this subject, no problem.  I have read in various places that it does not require a data plan for electronic mail, in other places, it takes a data plan to "use the wifi.  Well, what for, since I can surf the net fine?

  Could also use some advice on how to get additional applications, and if they will work through the connection of the phone, wifi, both or none.

  Oh!  And one of the reasons I bought this particular phone are that it supports UMA - this is supposed to go to the WiFi during a call, if the cell is too low.  My cell in my house link of sucks (even with an extension of the cell).  It is, on a device with no data plan, but a strong WiFi, that function will work?

  Sorry for so many questions, hope that y ' All can help me!

  travelcat

  JSanders wrote:

  Hello and welcome to the Forums of Support BlackBerry.com.

  All (or almost) your questions can be answered in one sentence.

  You need the BlackBerry data Plan on your account. It will not work on a prepaid account. As simple as that.

  With THE BlackBerry data Plan email browser set, full employment, UMA WiFi calling AND it's cute little check mark by the installation of WiFi.

  Wait - what about applications?  Apps will not work with Wifi either? Why not?  Make my Ipod Touch apps...

  I spend $100 per YEAR for access to the phone.  TMobile wants me to pay $40 a month for a blackberry data plan.  Phooey.

• Phone smart BlackBerry Smartphones keeps losing network

  My camera keeps giving me a message "searching for network.

  It seems particularly common at home.

  Reboot helps at times. Allows to turn and the connections sometimes. But I think it can be coincidential on the outskirts are found anyway.

  Device is v4.6.0.304 9000 "BOLD"

  You can only change wireless if your carrier offers you the version of the operating system that you are trying to load.  If you use any other carrier download site, you must use a USB connection.

• Phone of blackBerry Smartphones keeps waking up

  I just got my phone 4 days ago, and today is the first day where my phone when it is idle guard wake himself once he falls asleep. Therefore, it is continuely run down of the battery, because the backlight comes back. Before today, the screen would go black after 30 seconds of inactivity and not wake up until I pressed a button. Anyone else having this problem and someone has an idea how to fix?

  Jeff, the battery pull seems to work. Thanks for your help! Congratulations to you and Mele Kalikimaka (Merry Christmas).

  ~ SassySpokane of beautiful Hawaii!

• Phone and blackBerry Smartphones Low battery life goes off

  I just downloaded the new software for device for my Curve 8300 (v 4.5.0.110) and now my battery lasts only a few hours and if I'm on the phone for more than 7 or 8 minutes its starts buzzing (such as static) then the phone just stops. Is there a patch or do I uninstall it and go back to my old software. My provider is ATT

  You have the most recent of ATT, which is quite old already regarding the release builds.

  The one I linked to is from another carrier, and if you follow this link, you will be fine. Always make a backup of your BlackBerry device in the first place, using the Desktop Manager.

  Anyway,.110 release wasn't a draining battery, you use probably a few apps in the background this need to fence.

  To do this: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Now load the device completely to 100% and keep an eye on the drain of the battery over the next day.