BlackBerry Smartphones "BOLD" keep switching apps on its own

Similar Questions

• BlackBerry smartphones "BOLD": keep deleting e-mails

  I "BOLD" for several weeks and works very well. A few days ago, he started deleting e-mail in your handheld daily. I don't know why because has not changed any setting.

  I checked the application still about 26 MB of memory.

  Can anyone help?

  By default your device stores messages for 30 days.

  Change "Keep messages" in the options for 'Forever' I described before.

  Check below the filename of the image animated in an attachment (KeepMessages.gif)

  

• BlackBerry Smartphone Bold 9790 problem! Need help

  So almost a year ago, I bought a 9790 "BOLD" of Blackberry. The last two months it should automatically restart all the time. Overtime, it would get worse and worse. He would get to the point where, whenever I would call or send a message, it would be turned off. Yesterday, it was on the morning and off around 9. He lit once around 11, then it does not turn on the rest of the day. I have notes on my phone that are very important to me, and it no longer turns. Sometimes things would turn that plugged while, but once disconnected, it would be turned off. Now, plugged or not it lights. Sometimes the red lights, as it usually did when it restarts on its own. I tried to unplug battery and tried different ways to make it work, just long enough to send the notes which are important for me, for my email or something.
  
  I need help make at least on for a couple of minutes, or in order to get my notes in a safe spot.
  The notes are saved on my SD card? In which case I could just take off and get them?
  Please help me

  Have you tried to replace the battery?

  Only the media (pictures, videos, etc.) are stored on the SD card. Everything is stored on the device. That's why you should make backups using Desktop software and/or activate BB Protect.

• My 9800 torch blackBerry smartphones is not install apps and I can't set up my gmail account

  Please help me I download apps on my torch 9800 help bb world bt it dosent install on my fone, as he tells me that there was a problem installin the application please try again later... even if I try to download outside bbworld it tells me failed to download... on the configuration of e-mail d it always tell me 'address incorrect email or password'... Please help me

  OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

  So, I think (it's more than that, actually) is that you do indeed have a policy COMPUTER on your device that may well be the reason for the failure of the installation, you encounter.

  If it's a working or otherwise associated with certain BES service device, then you need to talk to anyone who provides the BES service on your problem... they control what is the it policy.

  If this is not a working device and/or you do not subscribe to any service of BES-level from anyone, then the conjecture is that you have received this camera as previously used, and the previous owner didn't properly clean the it policy, leaving you with a latent policy causing you these problems. To remedy this situation, you must make sure you have a full backup, according to the link in my sig auto on my posts. Then proceed you to this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Once finished, your device will be like new again, with nothing on it... No. data, no added applications, etc. If you continue to restore the backup, do not forget that you DO NOT make a simple full restore... restore instead, only those databases that you need (e.g., contacts, calendar, etc.) and more precisely to avoid any database that have nothing to do with BES, business, political, etc. If you restore that contains the it policy, it he will dutifully restore your BB and you will be right where you are now.

  Good luck!

• BlackBerry smartphones need HELP with App

  Hi all

  I just bought a new BB 9800 and want to install app etc. of the Chinese language on the phone

  But when I go to the section of the Desktop Software Applications, it shows all the application on my phone

  Here is the screenshot

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/BlackberryTorch9800.jpg [line]

  

  Don't know why, it does show that 2 additional applications.

  It works fine when I use my old 9700. Maybe I need to do some settings on the phone?

  [IMG] http://i677.Photobucket.com/albums/vv136/herschelx/Blackberry9700.jpg [line]

  

  Thx for the help

  Hello and welcome to the community!

  You must uninstall all packages of BB device software from your PC. Then, install the exact OS that this BB is running on your PC:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Then, when you run the Desktop software then connect this BB, appropriate things should appear in the AppLoader screen for her (note that, if you connect that to other BB currently displayed correctly, it does display properly since the Desktop software is substituted by the installed PC, the package of BB OS).

  Good luck!

• BlackBerry Smartphones unable to download apps

  Hello world...

  I have a little unusual problem, I can NOT download any application from Blackberry App World.

  When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

  What should I do?

  Help, please

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful.

  Good luck and let us know!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry smartphones Add Contact Pro app - download problem

  Hi all

  I have the BB 8520 curve. Last week I bought 'Add Contact Pro' on Blackberry app World. After purchase and during the download I received an error and stopped the whole process. The app didn't download. I sent mail to the developer app three times but no response.

  Can someone help me on how to download again (I did purchase)?

  Thank you

  Atomleaf

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  For legacy devices (pre-BB10):

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync). .

  If (4) stage arrives not as described, then the empty the cache failed.

  For BB10 devices:

  • KB33818 Applications in BlackBerry World are stuck in a State facility and cannot be cancelled or removed from the download list

  After the empty Cache, then to re - install the app, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphone how to install apps on my bb

  I know it's a pretty stupid question, but I am trying to install a new app on my storm. 'S called it stormslider. Stormslider

  I downloaded the file and the file type is a .jad file when I go to my bb Desktop Manager and try to add the application, it does not appear to recognize it. I opened the application loader it shows my apps that I have already installed before. But when I click on browse to click on the app it recoginzes only files with a type of file .ali .alx files. If I do something wrong? I'm so lost.

  Thank you.

  There are 3 important files for installation on a BlackBerry smartphone:

  1. the *.cod file. It contains the application and the application's resources.

  2. the *.jad file, it is necessary when you install *.cod via the internet connection.

  3. the file * .alx, it is necessary when you install an application via the Desktop Manager.

  So there must always be a file *.jad *.cod or a *.cod and *.alx together. When you install an application via the Desktop Manager, make sure that the *.cod and the *.alx file are in the same folder.

  -Fabian

• BlackBerry Smartphones PHONE KEEPS RESTARTING SPORATICALLY

  Hello

  I bought a tour of blackberry in November 2008 (0).  Nov 2009 my camera came out.  I returned it to sprint and they gave me an another phone (1).  Shortly after, the camera came out again.  I went to sprint and they gave me an another phone (2).  Shortly after, the phone began to restart on its own.  I went to sprint and they gave me with another phone (3).  He took home and the same problem, it rebooted on its own and empty the battery.  He returned to sprint and they gave me an another phone (4).   At home and the next day you comments there.  It has restarted. I'm frustrated and I have not brought back for the sprint.  I would like to know if there is a fix for this problem before I get my fifth (5) refurbished phone.

  BuddyD

  My thought exactly.  If I had to bring him back it would make 5 phones from the sprint store. So now I'm phoneless, I accept the fact that I wish I had not being updated and just kept my phone that I've had for 8 years with no problems.  I think that it is statistically impossible for me to continue to get these phones released with problems.  I think the problem lies between my battery and sims card they keep coming out and hand over to each new phone.

  But why can't the tech see that.  I am not a technician, and I think it sounds logical to me.  So 1. I replaced the battery and 2 I'm going to take the idea to charge my phone, and then if that does not work, I'll take the 3rd you suggest for not accepting this type of phone again.  What a waste of money!

• BlackBerry Smartphones cannot find Facebook app!

  I have downloaded Facebook app, it seems App World but cannot use, please help.

  peterbutler265 wrote:

  No.

  So it is not even bad, you can't use Facebook for BlackBerry with the BlackBerry data Plan and the app will not appear until the permit with data plan service directories.

  I'm sorry.

• Install App on its own

  My blackberry shows a popup that your phone is accessed by an application. I have not install any Application.Is it is possible that an application installed on his own. By implementing, I see no application running.what can I do. And how did get this launched app itself on its own.

  No, it is not possible without the intervention of the user, with the exception of phones managed by a BES.
  You can see the list of modules, either in the options or with javaloader.
  It is possible to not appear in the Chooser of the task, but the module list shows all.

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not switch on my bold 9900

  Hello..

  last day I kept my bold 9900 for reload and when I came back, it shows a black screen with a battery symbol. I tried to load it once again, while the red light blinks, then switches back to the black screen with battery. then I tried to turn on my phone with the battery of my friends and I could pass on my phone. but after a while the battery got also dried upward and when I tried to load, same problem happened.

  I tried every possible way to turn it on. tried to update to os using desktop and web software with or without battery. When she reached the reconnection to the jvm, it displays an error saying: failed to connect the device. tried using jl cmder, but it does not connect the device too saying cannot open the port.

  hope that some of you could help me with a solution...

  zameertm wrote:

  (1) I put my battery on the phone and tried to charge, what happens is, the red light is coming for a while and then a black screen with a battery symbol. I kept it for hours and I think that my battery won't charge. but when I tried to load earlier when my phone is turned on, it shows that the battery is charging. so I think that the problem is not with the battery, and because my phone is off battery does not charge.

  Okay... but in order to solve this and do what, whether you still need a fully charged battery. How to get yours... but you have to do, and you can do when trying to load in the BB.

  zameertm wrote:

  (2) went to this peripheral os download page. but the operating system specific carrier. my phone is not carrier specific, as I bought it from the RIM. My carrier is Asia-Pacific - AUNTIE DOCOMO gsm, but they do not have the os 9900 "BOLD".

  All operating systems are released by the carriers. Model number any carrier what OS can be used in any device, as long as it's for the exact same. Indeed, it is that deletion of the SELLER. XML files doesn't work - causes Setup to bypass validation the carrier of the source of the operating system against the carrier allocated to the device.

  Even if you bought directly from BlackBerry, it will still be originally were for a specific carrier. All BBs have a unchanging VendorID value, which indicates the carrier for which the device was built into their firmware. Even a BB unlocked, which can then be used on any compatible media, retains this original VendorID. And it is in fact only VendorID which is checked against the SELLER. XML files in the operating system package - removing the SELLER. XML files allows to bypass this check, allowing you to use any carriers OS package.

  zameertm wrote:

  So where can I download 9900 os directly on my desktop software?

  Now that you understand the process, you know how to proceed. Choose from companies that take charge of your model, the operating system package you want.

  Good luck!