photos of e-mail attachment. How to set a binding file to this attachment.

My sister, who lives in a hundred miles of me sent me a lot of e-mail with an attachment.  When I try to open the file, I get a message that the file does not have a program associated with it for performing this action, create an association in the set Associations control panel.  I am 63 years old and not computer savvy.  Could someone help me please. Thank you; BEWILDEREDME.

Hi Bewilderedme,

Welcome to the responses of the Forums.  I'll see if I can help you.

First of all, let's make sure that you can see the file type.   Go to start / Control Panel / folder Options / View and scroll through the list and check box or the button to view the hidden files, only show system files and clear one to hide spot known file types.  Click OK and close.

Now let's check the attachment.  What is the file type?  It's the three-digit extension that follows the name of the file and the point (such as .doc or .jpg or something like that).

Now, go to start / Default programs / associate a file or Protocol with a program / and scroll down the list until you find this extension.  Double-click it to open it and see if there is a default program.   T it?  If not (or if it does not appear) then you don't have a program installed on your system to read this type of file (this is why you can't do).  If you post here the file type, I'll try to find one free to sit.  If she does have a default program, click on the default options of the program and see if there is that of the alternatives listed that you can try instead - try them.  If this does not work, validate the options it lists as well as the file type in your response.  What e-mail program you are using (name and version)?

I hope this helps.  Post back with answers to my questions if it does not solve the problem.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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