Photos of missing friends

From last week, when I get a message from a friend, the watch no longer shows the names of the friends on the incoming message, just the address of incoming e-mail. When I select the Message application, instead of pictures, each disk is a solid color with the initial of the first name of the friend. If I select the disk, I see the name of the friend at the top of the screen, and the watch knows which friends have a watch. But the messages appear to be sent SMS (green) instead of iMessage. I can't find guidance on how to solve this problem.

Hi - the following steps may help:

Check that Bluetooth and Wi - Fi are activated on your iPhone:

-iPhone: settings > Bluetooth - suite;

-iPhone: settings > Wi - Fi.

-For optimal performance of your watch, keep both Bluetooth and Wi - Fi enabled at all times on your iPhone.

Check that your iPhone and Apple Watch are connected:

-When you show the time on your watch, drag upward on your watch dial > drag left / right for the look of settings > check it shows connected and shows a green phone icon. Disable airplane Mode if it is enabled. (The completed slide down out eyes).

On your iPhone, in the Contacts application, check that the contact of each friend card includes their name, photo, iPhone phone number and address email ID Apple (and any other email address used with iMessage).

Check that the friends on Apple Watch using correct contact of each friend card:

-On your iPhone, in the application of Eve, go to: Watch My > Friends - remove or add friends as requires it.

Reset the sync data:

-On your iPhone, in the application of Eve, go to: Watch My > general > reset > tap reset sync data.

-Nothing seems to happen, but a process to run in the background (invisible to you) that removes and replaces all information for contacts on your watch, so a minute or two.

Disable and re-enable iMessage on your iPhone:

On your iPhone, go to: settings > iMessage > turn off put paused for a few moments and then turn it back on (if rather iMessage was already off, just turn it on).

Restart your iPhone and your watch. Close the two devices together, and then restart your iPhone first:

-To switch off your watch: press and hold the button side until you see the cursor off the power; Drag the slider to turn off.

-To reactivate: press and hold the side button until you see the Apple logo.

Tags: Apple Watch

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