Photoshop bought 2 months ago. Used the trial for the first month. its now saying my subscription is not the correct subscription, however when I sign into my account online sound clearly here that I have bought at my account.

Similar Questions

• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

  I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I paid monthly fees for adobe photoshop. After that, I was redirected to the home page. When I log into my account, I see the opportunity to download a free version of photoshop to try or to pay for the version complete. There is therefore no possibility

  And I saw no more inconvenient for the year adobe web site.

  Hi M S,.

  I have checked with your Adobe ID on the forums and found that you have a subscription of single-app cloud creative for Photoshop plan registered under him, so once you install the creative cloud app and sign with your Adobe ID, it will work as a subscription purchased.

  On the web site if you are not connected or connected to another Adobe ID and then it will show you a trial only.

  Please click on the following link to download the Adobe Creative Cloud app: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once downloaded sign you in with your Adobe ID and password, go to the applications tab and click on INSTALL for Photoshop.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Hello, I would like to terminate my contract with you, because I no longer use the software. "Unfortunately, when I do 'Cancel my account', they say' we're sorry to do more you among us", but it n y ' is no way to terminate the co

  Everything is the title in

  Hey pan,

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• I bought Adobe Creative full package of cloud as a teacher, but applications that have tried to installed, they are the poster as the trial for 30 days, why it comes as version track and not as full version.

  I bought Adobe Creative full package of cloud as a teacher, but applications that have tried to installed, they are the poster as the trial for 30 days, why it comes as version track and not as full version, can someone help me on this, as I tried to reach the live chat, but can't find it

  Hello

  Adobe has established this link https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  After this, and if your applications make some problems you can use https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  If necessary and for other issues, click on the http://helpx.adobe.com/contact.html until your arrival at the 'cat'. If it is 'open' (ago opening hours) Please use it, I personally had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.

  Hans-Günter

• I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I get the download to work without buying again.  I have a receipt for my purchase.

  I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I download this product without buying it again.  I received my purchase.

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I have photoshop cs6 and want to use the patch tool, but I can't find it anywhere in my program. I tried to download the latest updates, but I'm still not. Fix function is supposed to be part of the package CS6?

  I have photoshop cs6 and want to use the patch tool, but I can't find it anywhere in my program. I tried to download the latest updates, but I'm still not. Fix function is supposed to be part of the package CS6?

  Hello Mojo,

  Please right-click on the Spot Healing Brush, and you should be able to see the patch tool.

  

  Kind regards

  Tanuj

• When I try to download a program, it tells me that I have to uninstall the 32-bit and install a 64-bit.

  Original title: 32-bit

  my information of the computer says it has a 64-bit, but when I try to download a program, it tells me that I have to uninstall the 32-bit and install a 64-bit. Why is this and how to do this. I don't have a disk for this computer since I bought it used. It's a core of windows 7 I5.

  Thank you

  Hello

  Type of control panel - system - system - he says it?

  You can run the as most 32-bit programs on Windows 64-bit, however you can not run a

  64-bit on 32-bit Windows programs.

  If you have 64-bit Windows which programs you are trying to install.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Can I use the product key to my Home Premium pre installed windows 7 64-bit OS that are in my label of windows laptop back?

  I downloaded the iso file of windows 7 Home premium 64-bit. can I use the product key to my Home Premium pre installed windows 7 64-bit OS that are in my label of windows laptop back...

  Original title: the Windows 7 product key

  Yes you can. To learn more:

  http://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

  If your computer is pre-installed with Windows 7 Home Premium, you should have a recovery if partition:

  New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

  This is how the recovery partition is accessible to most popular brands...

  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

  For Acer, press and hold ALT + F10, as soon as you see the logo

  For Asus, press F9, as soon as you see the Asus logo.

  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

  ------------------------

  If the recovery partition is damaged or does not, you can then use the downloaded Home Premium as an alternative.

• IS IT POSSIBLE TO USE THE SAMSUNG SGH-A927 FLIGHT II AS A KEY INTERNET CONNECTION? HELP ME IF YOU HAVE A SOLUTION.

  IS IT POSSIBLE TO USE THE SAMSUNG SGH-A927 FLIGHT II AS A KEY INTERNET CONNECTION? HELP ME IF YOU HAVE A SOLUTION.

  Hello

  See this page to select your language:

  http://support.Microsoft.com/common/international.aspx

  ====================================

  Or sorry that it is area English.

  On the top of this page of answers (English) v -click and set your language.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thank you very much

  I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thanks a lot now have a load of files I can not settle before I send them to the clients until I have shut down my business. Can anyone throw any light on the matter please?

  If you do not renew your subscription, you will have 30 days to use the programs as tests... and then they stop working

  A subscription is like rent a car... stop paying, and you stop driving

• Hi everyone, if I buy photoshop I could use it in another computer just signed into my account?

  Hi, I need to know if I buy photoshop, which allows me to use the program in another Mac? because Im using my computer laptop friends to buy the program and I would like to use photoshop with my Mac.

  Could you please help me?

  You have two benefits of use / activations and it works the same on all systems - app install CC, identify yourself, download and install the programs.

  Mylenium

• Subscribe to the monthly product and when I go to edit a document, he told me that I have to buy again for $14 per month.  When I try to buy it it tells me that I already have.

  Subscribe to the monthly product and when I go to edit a document, he told me that I have to buy again for $14 per month.  When I try to buy it it tells me that I already have.

  Hi chrisb31745399,

  You do not need to buy it again, you will also have the opportunity to Sign In, just Sign In to activate the subscription by using your Adobe ID.

  Kind regards

  Nicos

• I need to make a video gallery along the busy, but my videos are about 30 minutes each and that they do not matter in my composition, when I try to import them, they freeze edge lead and I have to force quit. (I've already changed MP4 format). Is

  I need to make a video gallery along the busy, but my videos are about 30 minutes each and that they do not matter in my composition, when I try to import them, they freeze edge lead and I have to force quit. (I've already changed MP4 format). Is there a special way to import larger videos in EdgeAnimate?

  You would need to host or to use a service to broadcast them elsewhere and then use this service (IE youtube) to create the iframe code to move them into your computer.

• you want to watch netflix on my tv but the sound telling me that I have to update how can I update my TV

  you want to watch netflix on my tv but the sound telling me that I have to update how can I update my TV

  How to upgrade sony TV