Photoshop CC on the creative cloud trial stops at 42% with an error not described. I've tried everything! I had a look at my logs to download but I don't understand what the problem is! Help, please!
06/12/15 15:59:38:523 | [ERROR] | | | | | | | 20599137 | AAM URI: Error in deleting the folder/Applications/Adobe Application Manager. Error = error Domain = NSCocoaErrorDomain Code = 4 "'Adobe Application Manager' could not be deleted." UserInfo = 0x40a1a0 {NSUnderlyingError = 0x40cf90 "the operation could not be completed. No such file or directory', NSFilePath = / / Applications/Adobe Application Manager, NSUserStringVariant =)
06/02/16 17:54:57:215 | [ERROR] | | | | | | | 156753 | AAM URI: Error in deleting the folder/Applications/Adobe Application Manager. Error = error Domain = NSCocoaErrorDomain Code = 4 "'Adobe Application Manager' could not be deleted." UserInfo = {NSUnderlyingError = 0 121150 x {error Domain NSPOSIXErrorDomain Code = 2 = "No such file or directory"}, NSFilePath = / Applications/Adobe Application Manager, NSUserStringVariant = ()}
06/02/16 17:57:08:177 | [ERROR] | | | | | | | 161805 | ACCC URI: Error in deleting the folder/Applications/Adobe Creative Cloud / Adobe Creative Cloud. Error = error Domain = NSCocoaErrorDomain Code = 4 "'Adobe Creative Cloud' could not be deleted." UserInfo = {NSUnderlyingError = 0x7d011290 {error Domain NSPOSIXErrorDomain Code = 2 = "No such file or directory"}, NSFilePath = / Applications/Adobe Creative Cloud/Adobe Creative Cloud, NSUserStringVariant = ()}
06/02/16 17:57:43:068 | [WARNING] | 6FDEED33-4E08-4D76-989B-CEEA57C4534C | | | | | | 162902 | A mistake came during the download with the error type --4 operation and error Code - 404
06/02/16 18:04:19:111 | [ERROR] | | | | | DLMNative | | 177183 | UpdaterCoreHelper::StartUpdateOpCallback: Another case: 0
06/02/16 18:05:05:592 | [ERROR] | | | | | DLMNative | | 177183 | UpdaterCoreHelper::StartUpdateOpCallback: Another case: 0
06/02/16 18:05:11:745 | [ERROR] | | | | | DLMNative | | 177183 | Progress UpdaterCore returned error Code: U44M1P218
06/02/16 18:05:11:745 | [ERROR] | | | | | DLMNative | | 177183 | Install updates returned the error
06/02/16 18:05:11:745 | [ERROR] | 842CE02E-88E0-437F-BDD9-600A44E3F874 | | | | DLMNative | | 177183 | Install updates returned 44 installation, errorCode:218
06/02/16 18:05:11:745 | [ERROR] | 842CE02E-88E0-437F-BDD9-600A44E3F874 | | | | DLMNative | | 177183 | Updates: under updated systems may not run
06/02/16 18:25:36:290 | [WARNING] | FCDCC309-BA74-447F-BB8F-9F937003D595 | | | | | | 228373 | A mistake came during the download with the error type --4 operation and error Code - 404
06/02/16 18:32:27:367 | [WARNING] | 3F02C0A3-180E-48C3-8E34-323D40C88E38 | | | | | | 243129 | A mistake came during the download with the error type --4 operation and error Code - 404
06/02/16 19:54:03:943 | [ERROR] | | | | | | | 44833 | ACCC URI: Error in deleting the folder/Applications/Adobe Creative Cloud / Adobe Creative Cloud. Error = error Domain = NSCocoaErrorDomain Code = 4 "'Adobe Creative Cloud' could not be deleted." UserInfo = {NSUnderlyingError = 0x7b815330 {error Domain NSPOSIXErrorDomain Code = 2 = "No such file or directory"}, NSFilePath = / Applications/Adobe Creative Cloud/Adobe Creative Cloud, NSUserStringVariant = ()}
06/02/16 19:55:01:255 | [WARNING] | 381C4013-B118-485D-92E6-40D31FCDE927 | | | | | | 47978 | A mistake came during the download with the error type --4 operation and error Code - 404
06/02/16 20:22:51:325 | [WARNING] | 39C0376C-178B-4354-8030-B29BB9660D2E | | | | | | 16457 | A mistake came during the download with the error type --4 operation and error Code - 404
06/02/16 17:57:42:749 | [ERROR] | | | | | | | 163639 | The error came and the error http - code 404
06/02/16 17:57:42:749 | [ERROR] | | | | | | | 163639 | the download work (0) could not run. The State of the work is STOPPED_STATE
06/02/16 17:57:42:749 | [ERROR] | | | | | | | 163639 | the download work (0) could not run. The status of the job is ERROR_STATE
06/02/16 17:57:42:750 | [INFO] | | | | | | | 163639 | WorkerThread::ThreadProc current job is in an error that is not recoverable state
06/02/16 18:25:36:068 | [ERROR] | | | | | | | 229107 | The error came and the error http - code 404
06/02/16 18:25:36:068 | [ERROR] | | | | | | | 229107 | the download work (0) could not run. The State of the work is STOPPED_STATE
06/02/16 18:25:36:068 | [ERROR] | | | | | | | 229107 | the download work (0) could not run. The status of the job is ERROR_STATE
06/02/16 18:25:36:068 | [INFO] | | | | | | | 229107 | WorkerThread::ThreadProc current job is in an error that is not recoverable state
06/02/16 18:32:27:089 | [ERROR] | | | | | | | 243784 | The error came and the error http - code 404
06/02/16 18:32:27:089 | [ERROR] | | | | | | | 243784 | the download work (0) could not run. The State of the work is STOPPED_STATE
06/02/16 18:32:27:089 | [ERROR] | | | | | | | 243784 | the download work (0) could not run. The status of the job is ERROR_STATE
06/02/16 18:32:27:089 | [INFO] | | | | | | | 243784 | WorkerThread::ThreadProc current job is in an error that is not recoverable state
06/02/16 19:55:01:071 | [ERROR] | | | | | | | 48297 | The error came and the error http - code 404
06/02/16 19:55:01:071 | [ERROR] | | | | | | | 48297 | the download work (0) could not run. The State of the work is STOPPED_STATE
06/02/16 19:55:01:071 | [ERROR] | | | | | | | 48297 | the download work (0) could not run. The status of the job is ERROR_STATE
06/02/16 19:55:01:072 | [INFO] | | | | | | | 48297 | WorkerThread::ThreadProc current job is in an error that is not recoverable state
06/02/16 20:22:51:031 | [ERROR] | | | | | | | 17879. The error came and the error http - code 404
06/02/16 20:22:51:031 | [ERROR] | | | | | | | 17879. the download work (0) could not run. The State of the work is STOPPED_STATE
06/02/16 20:22:51:031 | [ERROR] | | | | | | | 17879. the download work (0) could not run. The status of the job is ERROR_STATE
06/02/16 20:22:51:031 | [INFO] | | | | | | | 17879. WorkerThread::ThreadProc current job is in an error that is not recoverable state
Help, please!
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Are you using a computer administrator account will be full read/write permissions?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
A chat session where an agent can remotely look inside your computer can help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cloud creative support chat (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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