Photoshop crashes soon after startup. How can I obtain and present the crash log? When I go to 'Help->; Adobe product improvement Plan' nothing happens.
Hello
I'm having the problem that my Photoshop CS6 always crashes soon after startup. I use no plug-ins, and my PC is in good health. I would like to present a crash log if someone can tell me what the problem is, but when I go to 'Help-> Adobe product improvement Plan' that I read is where crash logs are produced nothing happens.
I also have a question my Premiere Pro hangs at startup upward. I have these two programs were widely used in the past but have recently started having problems. I have already uninstalled and reinstalled CS6, but the problem persists.
Any help would be massively appreciated.
Chris
Thank you. The crash log tells me that you have not updated Photoshop CS6. It should be 13.0.1.3 not 13.0.0.0
Either run help > updates or download and install it. Adobe - Photoshop: for Windows
ig75icd64.dll is a display driver. Go here and to update: Intel® Driver Update Utility
Tags: Photoshop
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