Photoshop CS5 reports that this license is not recognized.
Hello
I have an account where I have some licenses of Photoshop CS5. I recently downloaded the old package of Photoshop CS5 and tried to activate, but it is said that the license is not recognized.
I know the series keys expire, and I'm sure I got the right package.
Any advice?
Edit: I also used to have a direct download, but it's a link on the account page for the photoshop package, now gone.
Since you say that you have a few licenses, this is the case where you have a volume license? I don't know the technical details, but for some reason any support deny help when problems of volume licensing serial number - they should be no denying help for activation of licenses individual assistance.
You can try to download a version of license volume through the next page...
Adobe licensing Web site. Serial numbers | Orders | Accounts
Tags: Adobe
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Diagnostic report = -.
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0x80004005
Windows product key: *-* -.
The Windows Product Key hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY =
Windows product ID: 89572-OEM-7332166-00096
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6000.2.00010300.0.0.002
ID: {E8FB13A5-9E70-4D05-9738-CF137A7CD393} (1)
Admin: Yes
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LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
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Product name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218 - 0019
TTS Error: K:20110815201819622 - M:20110815224330673 -.
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Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
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Version: N/a, hr = 0 x 80070002
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OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
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Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
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Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
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Other data-->
Office details:{E8FB13A5-9E70-4D05-9738-CF137A7CD393} 1.9.0027.0 6.0.6000.2.00010300.0.0.002 x 32 *-*-*-*-CH4CG 89572-OEM-7332166-00096 2 S-1-5-21-4235597081-1291771348-2431480078 Inc. Dell Dimension C521 Dell Inc. 1.1.5 20070205000000.000000 + 00030303507018400E8 0409 0409 Pacific Standard Time(GMT-08:00) 0 3 DELL bMk 109 Spsys.log Content: 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 wp88yC4J8pHueit06rqSv7tVLwe28YiH1BLYCERqYZDkmvhBlGHDl + f1L5AB51cVBXvwmqwITu96CcGEyoMpKbGyYrHLwGFoM8hWdM + / ctgV + 5kNkO9/d8 + V0OdFV7/ZoayoauFCIvj8LRkH4zhiIzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx + w3WNaAwzkNYn29bLc66sfsN1jWgM
License data-->
C:\Windows\system32\slmgr.vbs(291, 5) (null): 0xC004D401Windows Activation Technologies-->
N/A--> HWID data
Current HWID hash: MAAAAAEAAAABAAEAAwABAAAAAgABAAEAnJ9eZzqltIWadVTqzizy9I5HkoisVo62Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
Reference DELL APIC bMk
Reference DELL FACP bMk
Reference DELL HPET bMk
BMk STARTUP DELL
BMk MCFG DELL
SSDT PTLTD POWERNOW
Reference DELL SLIC bMkYour problem is the best answer if you view the results of Diag on this forum: http://social.microsoft.com/Forums/en-US/genuinevista/threads
J W Stuart: http://www.pagestart.com
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Code 0xC004E002
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When you are in the display of error message you will get a support contact option once you click on it, it should open up Internet explorer. If you are able to open IE page, then follow the steps and see if it helps.
a. Click Start and type cmd in the search box.
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Type: Rename tokens.bar tokens.dat
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Type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
Reboot twice
You may enter the product again key, and then activate.
For more information, you can consult the following articles:
Error 0xC004E002 during activation of Windows Vista and Windows Server 2008
Activating Windows: Frequently asked questions
Hope this information is useful.
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Hello
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http://support.Microsoft.com/kb/978305 -
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