Photoshop CS6 upgrade from versions CS4 continually asking serial number.
I bought an upgrade Photoshop CS 4 to 6 CS Photoshop directly from Adobe in December of 2012. (My version of CS4 was purchased by me as part of a CS4 Web Premium Suite.)
My CS4 version works since 2009 with no licensing issues.
I have not installed him see CS6 immediately, I just install it in August of this year, but I don't think that the problem comes from my delay in installation.
What happens is that each 6 - 8 times I open the program, I get a screen asking me to "License Creative Cloud", which I don't want.
The only options I gave are: join now, this licensed productor trial to continue.
If I simply X out of the screen, Photoshop CS6 open at all.
If I click on: this product licensed, I get a login screen asking you my serial number, I fill out and then my program opens.
I tried 3 times to customer support - a cat and 2 phone calls (all less than 1 hour each time) and I do not receive the correct help to solve this problem.
I am extremely frustrated and outraged that I'm embarrassed by this stupid question.
Please help me stop this screen on creative to appear cloud and constantly having to enter my serial number.
Solution here:
http://forums.Adobe.com/message/5729297#5729297
Tags: Adobe Licensing
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