I bought photoshop cs6 upgrade, but no link for download is provided by adobe

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• I recently bought a Photoshop CS6 upgrade. (Dec 9, 2014).  Today, I downloaded the file (Photoshop_13_LS16.7z downloaded this OK when I tried to execute the file (Winzip) I received the message following 'failed to initialize installer.) Could be due

  I recently bought a Photoshop CS6 upgrade. (Dec 9, 2014).  Today, I downloaded the file (Photoshop_13_LS16.7z

  This downloaded OK

  When I tried to execute the file (Winzip) I received the following message

  "Installer failed initialize." Could be due to a missing file.  Please download Abobe support Advisor. »

  I tried to do and he told me that Adobe support Advisor no longer exists.

  Could you please say a solution.

  Extract it to a different location inside a folder dedicated and make sure not to destroy the hierarchy of files and folders within the archive. Also run the installation with privielges stuff and sufficient user security turned off.

  Mylenium

• I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade.   When I update, it says invalid license id.   What to do next?  How can I contact personal support?

  I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade.   When I update, it says invalid license id.   What to do next?  How can I contact personal support?

  Hi David,

  You must download Photoshop CS6 and enter the serial number for Photoshop CS6 and then you will be prompted to enter the serial number of product qualification.

  Enter the serial number CS5 to install and activate Photoshop CS5 on your machine.

  Please post on the Adobe Forums.

• Hello! I bought Photoshop CS6 and Illustrator CS6, but they disappeared!

  Hello!

  I bought Photoshop CS6 and Illustrator CS6, both fully paid and used it for a year.

  Recently I got messages saying that I'm using a trial, and now he says it has expired!

  I can't use two programs now and I'm Livid and stressed! Got the big deadline, can anyone help?

  Thank you!!!

  Even if you obtained from Amazon, they should provide you a serial key to install that.

  You can check your emails, he might be there.

• I have lightroom 4 works under vista, I bought lightroom 5 upgrade, but it does not load can help you?

  I have lightroom 4 works under vista, I bought lightroom 5 upgrade, but it does not load, can you please help?

  Hi J H. Williams

  LR 5 is not supported on Windows Vista...

  Please check the link for the minimum system requirements below: http://www.adobe.com/products/photoshop-lightroom/tech-specs.html

• Already bought Photoshop CS6 for Mac

  Already bought Photoshop CS6 version for Windows. I have the code for windows, how do I get it for Mac?

  Hello

  to change the platform when you use CS6, you will need to contact Adobe direct. If you use Creative cloud it is much easier and is managed by the desktop application.

  Click on the link below and go to the chat console via the contact link.

  Exchange a product for a different version of the language or platform

• I bought photoshop cs6. And I'm sure he said that I could put it on 2 devices I'm wrong?

  I bought photoshop cs6. And I'm sure he said that I could put it on 2 devices I'm wrong? If so how can I download it to my companion of wacom cintiq

  Hello

  You are right.

  You can install and activate on 2 machines, but use only 1 at a time.

  Kind regards

  Sheena

• I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

  I bought Photoshop element 14, but got the version of Windows, not Mac I wanted. Is it possible to change? I have not yet downloaded. And is it possible to contact Adobe to have an answer?

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I bought Photoshop CS6 Extended (education edition) for Mac. Now ik want to install on my macbook (new). I have the product code and serial number. I get an error code: can be a fake copy. How can I install this program?

  In 2012, I bought Photoshop CS6 Extended (academic edition) for Mac. Now, I want to install it on my new Macbook. I have the serial number and the product code, but I get an error message: the software can be a fake copy, etc... What should do?

  Hugo please turn off your email signature.

  If your serial number is registered as being valid in establishing http://www.adobe.com/ then I recommend getting a new copy the installation files.  You can find details on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  To download a new copy of the installation of the files see please Download produced CS6.

• Photoshop CS6 upgrade does not recognize CS3 Extended as product qualification

  I'm unable to install my Photoshop CS6 upgrade because the upgrade does not recognize a product calling on my system.  Asked about this, I enter my current Photoshop CS3 Extended serial number, but the upgrade does not recognize as valid a series number of an eligible product.  I tried to do a clean install to make sure that no other applications are running or in conflict.  My operating system is Windows XP Media Center Edition 2005, Service Pack 3.  I have an Intel Core 2 Quad CPU @2.66 GHz with 4 GB of RAM.

  SouthCityTim I recommend you to contact our support team so they can validate your upgrade and the serial number.  For the best support, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to solve the problem you described.

• Already bought Photoshop CS6 version (Win)

  Already bought Photoshop CS6 version for Windows. I have the code for windows, how do I get it for Mac?

  Product change or the language platform

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I don't want to buy it twice obviously

  Hi so I bought photoshop elements 14 but I got the version of windows and I'm on mac, so is there a way I can just switch to the mac version? I'm too lazy buy twice of course.

  No need to buy again, you can exchange the product for the Mac platform.

  Exchange a product Adobe of a different version of the language or platform

• Hello, I just need the link for buying adobe photoshop CS6 extended. Thank you for your help

  Hello, I just need the link for buying adobe photoshop CS6 extended. Thank you for your help

  Also, depending on the age of your computer and operating system, the store cannot sell to you

  From what I was told by an employee, newer than 10.7 Mac must subscribe in the cloud instead of buy CS6... and someone with Win10 must also subscribe to the cloud for CS6 is not compatible (meaning that the seller will ask you your operating system and not sell you CS6 if she does not work on your computer... I don't know if this means that Win7 and you can't buy if you have Win8)

  Please report back with your operating system if you are able to buy CS6

• I bought Photoshop CS6 in 2012.  Sound on one of my computers, and I want to download it on a second computer that I just bought.  I'm not creative cloud, I just want that it on my second computer. How do I do that?

  I bought Photoshop CS6 in 2012.  Sound on one of my computers, and I want to download it on a second computer that I just bought.  I'm not creative cloud, I just want that it on my second computer. How do I do that?

  Hello

  Absolutely, you can download and install the Photoshop CS6 on your second machine.

  Download Creative Suite 6 applications and then install and activate it using the serial number.

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  You can also see How to download, install and activate Adobe applications

  Hope that helps!

  Kind regards

  Sheena

• you just bought photoshop cs6 invalid serial number

  you just bought photoshop cs6 serial number invalid?

  Hi pamelab11271983,

  Please make sure you have the correct serial key.

  See this KB document for help error "serial number is not valid for this product". Creative Suite.

  Kind regards
  Nicos