Photoshop & Illustrator CC 2015 freezing computer at the opening

I just set up a monthly subscription (student) for more creative cloud, and after installation as well Photoshop and Illustrator cause my computer to freeze when they are open. My computer is a Dell Alienware 18, is 2 years old and has the following specifications:

Speccy Info.JPG

I checked and my graphics card (nvidia geforce 700 series) seems to have been tested and approved by Adobe, but I initially received the following error message:

Photoshop CC Error Message.JPG

I tried every solution workaround mentioned in web pages troubleshooting, all to nothing does not. Either by the way, I also version CS6 of Photoshop and Illustrator, and they both work perfectly. I have to hard restart my computer everytime I try to launch programs of theses. I tested also with all the equipment and found no problems. If the CC versions are not compatible with my computer, I'll be forced to cancel my subscription. Any help would be appreciated gratefully.

Best regards, John

Good news! The latest updates for both programs has solved my problems.

Tags: Illustrator

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